How to fix problem with google analytics connection?
-
In the Organic Traffic Data Report I receive always the same message: "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection." In the settings I've choosen the correct Google Analytics Account with the correct profile. Thanks for any hints.
Is it because using www. in the GA Profil but *.xyz.ch without www in the campaigns settings?
-
Hello,
I can't link my account from Moz to google analytics and I got the error message. https://www.seovision.se/
ERROR Massage
Sign in with Google has been temporarily disabled for this app
Google has not yet verified this Google Sign-In app
-
Hi Aaron
Thanks a lot for the help. I've also created a www. Campaign an there it worked out without any problem. In my case the solution also was to disconnect and reconnect to the GA Account.
Well finally, works great!
-
Great, thanks for the confirmation Aaron.
One of the accounts that I re-created actually came up with this issue and sure enough when I disconnected and reconnected it worked nicely.
I'm sure all the 'losing all your data' talk when disconnecting your account would scare the hell out of some people! Good to know that it will be re-populated in time anyway.
-
@sk That is definitely one of the solutions! There are a few reasons this might be happening. Usually, if you have the correct account and profile already selected, the only fix is to disconnect the GA account and then reconnect it. While it does say that you'll lose some data by doing this, the data loss is temporary because we'll repopulate it all when you reconnect from historical data in GA the entire re-population could take a few days though since we won't have it cached anymore). Also, make sure that you have selected the correct account and profile in GA.
You can verify this by going to your GA account, going to the profile that corresponds with your campaign, finding the number of that profile, and checking it against the profile number embedded in your homepage you're tracking. If they match up, you're gold! GA accounts and profiles can sometimes get mixed up so if you have more than one of either, try changing it to another profile. It might work that way.
You may have to wait for traffic data to repopulate but the current data in the Traffic Data tab will repopulate pretty quickly (immediately most of the time). Hope that helps! If you're still not able to get it to work, send us an email at help@seomoz.org with your PRO email address, the campaign that's having issues, and examples/screenshots of your GA account if you can! We'll try to get you running ASAP.
-
Yep, your suspicions were right.
I just created another campaign based on the same settings as my *.domain campaign except this time with www.domain instead and the traffic data has shown up immediately.
Perhaps during the campaign creation there could be a note to explain that if the GA profile is a subdomain i.e. prefixed with www then the campaign must be set up to match. SEOmoz?
I'll have to go back and recreate my campaigns which isn't too bad for me but I can imagine if you had been running SEOmoz for a while and only just connected your analytics profile you would be going postal!
-
I'm having the same issue and also thinking the *.domain in campaign while www.domain issue might be the key.
The closest helpful thing I found is here http://seomoz.zendesk.com/entries/20031127-lesson-3-connect-google-analytics but all it says regarding troubleshooting is: "Sometimes you can’t connect a Google Analytics account if our servers time out while communicating with Google. If this happens, it’s best to try again later."
If I figure it out I'll let you know!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GWMT / Search Analytics VS OpenSiteExplorer
Just had the experience of using OSE data to show what we call "linkrot" to a client -- only to find that GWMT / Search Analytics shows no such thing. Fortunately the client is an old friend and no face was lost, but it was dicey there for a bit as I have come to rely on and reference OSE again and again and again, OSE showed Domain Authority dropping by about 1/3 in the last 12 months, presumably due to old links getting broken, linking sites changing their architecture etc. And of course, ranking is tanking, as you would expect. But Google shows many more (and much more spammy looking!) backlinks. Has anyone had any experience benchmarking the 2 data sets of backlinks against each other? Dr Pete?
Moz Pro | | seo_plus
Does one update more frequently than another? Do you trust one more than another?? If so, why?? Thanks!0 -
Google RankBrain Update Affecting Ranking Reports?
In the past 2 months we have been seeing a large amount of movement in our ranking reports in Moz Pro. Here is what is going on: We run reports for around 15 different clients using Moz. We also track around an average of 100-150 different keywords for each client (some more, some less). What I have seen lately is that we have a week where the sites do great, next week a large shift down. The week after a large shift up. The next week a large shift down. Rinse, repeat. It makes it very hard to spot the trouble areas on a page or keyword when there doesn't really seem to be a consistent way of knowing what the trends are. It appears to be random, and the next week they seem to recover, along with some that do not. We will see some keywords drop 30 places, only to regain the majority of that drop the following week. Some of the sites have received content updates while others have remained largely untouched. It is very confusing to see this pattern, and I have tracked it for about 2 months. Is anyone seeing a similar pattern in their reports? Could this be related to the rollout of Google's RankBrain, the new AI learning tech from Google? Most of the keywords are tracked are not long tail, and are basic local business/service type of keywords. Plumber in St Louis, etc etc
Moz Pro | | David-Kley1 -
Multiple Blogs with Google Blogger
Is there a way to migrate multiple Google Blogger blogs together into one? Even better, would it be better to add the content to my main site blog? If so how can I do that without copying each article and adding to main site blog then deactivating the google blogs.
Moz Pro | | WeissToyota0 -
SEOmoz report vs. Google's Algo
Hello, I got an SEOmoz Report for one of our clients and the report is showing these pages and many more others as duplicate page content. Thing is the page content is not duplicate however there is very little data differentiating the contents. My question is does Google see the following pages contents as duplicate? because seomoz does. http://dallastxlofts.com/blog/2012/06/using-a-loft-for-commercial-or-office-space.html/img_9632/ http://dallastxlofts.com/blog/2012/08/newly-renovated-in-victory-park.html/3-2/ http://dallastxlofts.com/blog/2012/08/pedestrian-friendly-uptown-west-village.html/attachment/18/ http://dallastxlofts.com/blog/2012/06/using-a-loft-for-commercial-or-office-space.html/img_4322/ http://dallastxlofts.com/blog/2012/08/historic-deep-ellum-lofts.html/2012-08-18-11-24-30/ http://dallastxlofts.com/blog/2012/08/pedestrian-friendly-uptown-west-village.html/attachment/13/ http://dallastxlofts.com/blog/2012/06/using-a-loft-for-commercial-or-office-space.html/842-4/
Moz Pro | | Bryan_Loconto0 -
Apparent discrepancy on overseas Google results in Rankings
Probably a very noob question this ... I'm based in the UK and have just set up a campaign which includes Google US. There seems to be a discrepancy between some of the rankings found by SEOMOZ and what I see when I simulate the actual search using Adwords > Ad Preview. For example, a particular term shows "not in the top 50" for Google US on the rankings page of my campaign in SEOMOZ. But my US colleagues say that when they run the search they see us on page 1. And when I simulate the search via Adwords Preview, I also see our site ranking well on page 1. I'd like to understand why the discrepancy 🙂 Thanks for any advice. Gord
Moz Pro | | Gord690 -
Problem with our connection to your Google Analytics
It is the second time in less then a month when i get that error message. The first time I just removed the connection and re-added it. Is there any other way to fix it? is it the problem on my end or is it on SEOMOZ side?
Moz Pro | | SirMax0 -
When will google plus be added to campaigns under Social in the dashboard?
I am new here and i am very exited about the seomoz software and all the tipps and tricks i find here. But i have one question, will there be an improvement to the Social Monitoring to add google plus, because i think in 2012 google plus would be a Must for every SEO. Thank You!
Moz Pro | | AndrDaub0
