Google Places - need to update
-
I've got a client who verified their Google Places listing years ago, and noone knows who so I can't access it. The business is now moving and I need to update the address. What should I do? thanks
-
excellent, thanks Robert!
-
Gary,
This is not as daunting as it may seem. Go into the listing and click on Edit this listing. (If you use an account for other Google needs like GA, GWT, GMail, you will need to log out of it or it will default to that which is a pain, not an issue.
Once the option to edit the listing is open, make the necessary changes and near the bottom you will see (send email when this edit is reviewed or if more information is needed). Click on that.
You will get an email about verifying the business owner and should be able to do it through that. It will require they send a postcard to the business for verification so make sure your owner will be where the postcard is going. Typically, it takes us here in the US about a week before the client gets the postcard.
A second way, especially if the move is done or soon, is to do a new listing with new address and phone. Then, click on verify the listing and wait on the card. This will result in two listings. Once the new one is up, go in and close the old by doing an edit and when they give you a list of questions about what is wrong with it (since you are not account holder), state it has moved and has a new listing - reference it. Also, ask for email when Google has handled.
Make sure you are clear with the client as to what will happen and the importance of not throwing out the card as it will have to be repeated. Trust me, if you are not clear with the client, they will throw it out as a direct marketing piece. I am attaching a photo but cannot guarantee the postcard is the same for CA.
If you need a more detailed explanation, here is Google Places link: [ http://www.google.com/support/places/bin/answer.py?hl=en&answer=154099&topic=1656881#](If you need a more detailed explanation, here is GooglePlaceslink: "Google Places verification")
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is the Google results serp broken?
Hi everyone! We've been trying to decipher how many of our pages are indexed by google at the moment. If we do the usual "site:https://www.hobbydb.com" search term, the serp says that we have more than 740,000 pages indexed. However, when I do a deep dive and click through to the last page of results, I can only get to page 54, and then there are no more results. This would mean that I only have 540 pages indexed, not 740,000. We have also done other queries for other sub-sections of our website, and the results also truncate at 50 pages. Has anyone run into this problem? Any suggestions are appreciated! Best, Alex
Technical SEO | | mpchobbydb0 -
Why google indexed pages are decreasing?
Hi, my website had around 400 pages indexed but from February, i noticed a huge decrease in indexed numbers and it is continually decreasing. can anyone help me to find out the reason. where i can get solution for that? will it effect my web page ranking ?
Technical SEO | | SierraPCB0 -
No existing pages in Google index
I have a real estate portal. I have a few categories - for example: flats, houses etc. Url of category looks like that: mydomain.com/flats/?page=1 Each category has about 30-40 pages - BUT in Google index I found url like: mydomain.com/flats/?page=1350 Can you explain it? This url contains just headline etc - but no content! (it´s just generated page by PHP) How is it possible, that Google can find and index these pages? (on the web, there are no backlinks on these pages) thanks
Technical SEO | | visibilitysk0 -
Rankings for Google Play Pages
Hey all, I'm relatively new here and certainly new to posting in the forums and interacting with the community but I hope to be much more active in the coming months. I have what might be a silly question regarding search results for a Google Play store-specific query. The company in question has their main North American app that's been out for a month and a half and then an International version that was released just a few days ago. If you run a Google search (NOT a search witin Google Play) for 'Google Play Company Name' the more recent (but less used and ultimately less important, at least for the time being) International app is higher in the SERP than the more used and reviewed North American app. I'm guessing that this is something that will correct itself over the next week as the North American app establishes itself as the more important of the two, but I figured it couldn't hurt to ask just in case there's something they can do to affect the results a little quicker. Any advice, input or just a verification of my guess would be greatly appreciated!
Technical SEO | | JDMcNamara0 -
Can you have the same brand name for two distinct Google Places Pages
Hello Mozers I'd like to know if two existing GPP can have the same name 'spabycar'. At present 'mobile nail technician' based in W1 and 'spabycar 'WD' are ranking (ironically the one that has the old brand name is very high!). Both need to be 'spabycar' If this is feasible, is there a down side, and is there a good tutorial source for an aspirant to follow? Thanks Catherine
Technical SEO | | catherine-2793880 -
Ranking on google.com.au but not google.com
Hi there, we (www.refundfx.com.au) rank on google.com.au for some keywords that we target, but we do not rank at all on google.com, is that because we only use a .com.au domain and not a .com domain? We are an Australian company but our customers come from all over the world so we don't want to miss out on the google.com searches. Any help in this regard is appreciated. Thanks.
Technical SEO | | RefundFX0 -
Google Webmaster Site Performance
In webmaster tools, under labs/site performance google provides your ave page load time. When google grades a page, does it use how long that specific page loads -or- Does google use the overall ave page load time for the domain as provided in lab/site performance
Technical SEO | | Bucky0 -
Duplicate exact match domains flagged by google - need help reinclusion
Okay I admit, I've been naughty....I have 270+ domains that are all exact match for city+keyword and have built tons of back links to all of them. I reaped the benefits....and now google has found my duplicate templates and flagged them all down. Question is, how to get the reincluded quickly? Do you guys think converting a site to a basic wordpress template and then simply using 275 different templates and begging applying each site manually would do it, or do you recommend. 1. create a unique site template for each site 2. create unique content any other advice for getting reincluded? Aside from owning up and saying, "hey i used the same template for all the sites, and I have created new templates and unique content, so please let me back".
Technical SEO | | ilyaelbert3