Bad reviews coming next to the company website, how to remove those ??
-
My website name www.commonsite.com (duplicate name), if i search in google with keyword common site, next to that i'm getting mouthshut bad reviews. I tried various methods till now i didnt get any improvement. Finally my doubt is my site has 6 sitelinks in the search engine. What will happen if i delete that ?? Can i get those pages results next to my main website home page results. Please clarify my doubt about sitelinks.
-
That's a great point about social media. Often, social media sites will have a much greater authority than the review sites. If you build up a strong online presence on even the basics:
- YouTube
- Google+
- Vimeo
Then you will be pushing the bad reviews further and further down the results. Even better than that, you will be showcasing the solid community that you have built up. People will go on these social sites and learn more about you and if you are communicating well then they will surely like you. It will give you a great competitive advantage.
-
To elaborate on this, the most basic "reputation management" technique is to make sure you have an active, popular presence on every social network. If someone searches your business name, your social media sites are likely to rank well, possibly pushing down bad reviews.
I don't think it's a killer to have bad reviews out there, though. Consumers understand that reviews are subjective and people have different experiences. I'm an enthusiastic Yelp user, and honestly, I get suspicious when a restaurant or business has no bad reviews.
Now, if a company has a nasty write-up on Rip-Off Report or the like, that's a bigger problem. There's a good write-up on ways to handle that here: http://searchengineland.com/how-to-remove-ripoff-reports-from-google-not-just-bury-them-65173 Ultimately, the best strategy is to simply be a better business.
-
If you delete your site links there will be less links for people to click to your site and they may click the bad reviews more. So don't delete your sitelinks.
-
Bad reviews are a common issue with SEO as the sites that host these reviews often have high authority. The only way you can really remove these from the results page is to create better, valuable content that will eventually outrank the reviews and push them further down the results page.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Customer Reviews on Product Page / Pagination / Crawl 3 review pages only
Hi experts, I present customer feedback, reviews basically, on my website for the products that are sold. And with this comes the ability to read reviews and obviously with pagination to display the available reviews. Now I want users to be able to flick through and read the reviews to help them satisfy whatever curiosity they have. My only thinking is that the page that contains the reviews, with each click of the pagination will present roughly the same content. The only thing that changes is the title tags which will contain the number in the H1 to display the page number. I'm thinking this could be duplication but i have yet to be notified by Google in my Search console... Should i block crawlers from crawling beyond page 3 of reviews? Thanks
Technical SEO | | Train4Academy.co.uk0 -
Website crawl error
Hi all, When I try to crawl a website, I got next error message: "java.lang.IllegalArgumentException: Illegal cookie name" For the moment, I found next explanation: The errors indicate that one of the web servers within the same cookie domain as the server is setting a cookie for your domain with the name "path", as well as another cookie with the name "domain" Does anyone has experience with this problem, knows what it means and knows how to solve it? Thanks in advance! Jens
Technical SEO | | WeAreDigital_BE0 -
New website on new url?
We have a new website on a new url (been up for around 2 years now) and our old website is slowly fading in the background, we are now at the point where the money is still ok but we are having issues running both side by side, we have a calculator on each page and are thinking about removing this and adding a box with please order from our new site here (with url of similar page). Now the issue is we don't want to link for SEO purposes and google hammer us (thinking of no - following these) and we also have a penalty we got in 2012 on the site but we did get out of this, would this cause any issue to the new site?
Technical SEO | | BobAnderson1 -
Does 404 hurts my website.?
Does 404 hurts my website.? My website reporting 404 crawl errors on pages that have never been part of the website. Site showing lot of 404 errors and all errors from Blog.We didn't create any pages .Automatically pages are created and showing 404 (Not Found) error response..Please any one help me to identify those issues.?
Technical SEO | | nlogix0 -
Umbrella company and multiple domains
I'm really sorry for asking this question yet again. I have searched through previous answers but couldn't see something exactly like this I think. There is a website called example .com. It is a sort of umbrella company for 4 other separate domains within it - 4 separate companies. The Home page of the "umbrella" company website is example.com. It is just an image with no content except navigation on it to direct to the 4 company websites. The other pages of website example.com are the 4 separate companies domains. So on the navigation bar there is : Home page = example.com company1page = company1domain.com company2page= company2domain.com etc. etc. Clicking "home" will take you back to example.com (which is just an image). How bad or good is this structure for SEO? Would you recommend any changes to help them rank better? The "home" page has no authority or links, and neither do 3 out of the 4 other domains. The 4 companies websites are independent in content (although theme is the same). What's bringing them altogether is under this umbrella website - example.com. Thank you
Technical SEO | | AL123al0 -
Optimizing a website which uses information from a database
Hi, Sorry if this question is very general. I am in the process of building a website for local business, and it it will be heavily dependent on a database. The database will contain loads of information which can be optimized such as business directory listings, articles, forums, questions and answers etc. The businesses will also be able to link to and from the site. Which is the best way to display this information so that it can be optimized the best? I was going to use drop down boxes on a single page, ie main category, sub catagory, then display the business listings based on this. However, as the information on the page changes constantly based on the drop down the robot / user uses, I am assuming this is very hard to get optimized well. Does anyone know a better way? Thanks.
Technical SEO | | PhatJP0 -
Why has Google removed meta descriptions from SERPS?
One of my clients' sites has just been redesigned with lots of new URLs added. So the 301 redirections have been put in place and most of the new URLs have now been indexed. BUT Google is still showing all the old URLs in the SERPS and even worse it only displays the title tag. The meta description is not shown, no rich snippet, no text, nothing below the title. This is proving disastrous as visitors are not clicking on a result with no description. I have to assume its got something to do with the redirection, but why is it not showing the descriptions? I've checked the old URLs and he meta description is definitely still in the code, but Google is choosing not to show it. I've never seen this before so I'm struggling for an answer. I'd like to know why or how this is happening, and if it can be resolved. I realise that this may be resolved when Google stops showing all the old URLs but there's no telling how long that will take (can it be speeded up?)
Technical SEO | | Websensejim0 -
Separate websites for 2 products in the same business?
I have a business that sells art. There are 2 distinct types of art on offer. In many cases, someone who is interested in Type A may also be interested in Type B. Most search competitors that sell Type B, only sell Type B. As a result, they have a dedicated site for type B art. Would I be better off separating my business into 2 dedicated websites or keeping them combined? The site currently ranks reasonably well due to content, age and has some decent inbound links. Any help on this would be greatly appreciated. Thanks, Peter.
Technical SEO | | peteraitken0