Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google Analytics - Keywords (not set) or ( not provided) WHY???
-
In Analytics, most of my visitors are landing on my home page, but when trying to see wich keywords they use, most of them are:
(not set) or ( not provided)
See screencast:
http://screencast.com/t/AKwPW76qLVsN
Can you tell why? What is going on? Is there a way to solve this?
Thank you,
BigBlaze
-
Salut Jean,
I can say my Adword account is link to G.A. because my campaign ''filtre fournaise_2'' has 359 visitors...
Do you manually tag your campaigns? As per Analytics support and from experience, human error in tagging is often the most common source of errors:
- Auto and manual tagging are being used at the same time
- Manually tagged URLs are missing a parameter
I recommend you use auto-tagging otherwise you will spend hours of entertainement coding urls for each kwd... Fun, Fun, Fun
You do have gaq.push(['_trackPageview'] so I doubt this is the cause of the error and since it's a big commerce site, I can only assume the code will be implemented at a template level.
Hope this help.
Cheers,
Freddy
P.S: if you feel like being "stalkish", remember to update your GA code for Remarketing
-
Hi Patrick,
Thank you for this response.
I have one more question, looking at my screen cast:
http://screencast.com/t/GDpNp0PE
This is the result to the landing page to ''index''
1099 visitors are ( not set)
I can say my Adword account is link to G.A. because my campaign ''filtre fournaise_2'' has 359 visitors...
Can you say they are all user that use ''private browsing'' option from there browser? or other?
Thank you,
Jean
-
(not set) keywords are usually visits from a Google AdWords campaign where the Google AdWords account is not correctly linked to the Google Analytics account. http://support.google.com/analytics/bin/answer.py?hl=en&answer=2820717 and http://support.google.com/analytics/bin/answer.py?hl=en&answer=1714454
(not provided) keywords are organic searches from Google but are being hidden from your website since Google is encrypting searches from users who are logged into Google or otherwise using the secure version of Google.
The good news is that you should be able to fix the (not set) issue but unfortunately you won't be able to do much regarding the (not provided) keywords.
EDIT - (not set) could also mean visits from all other traffic sources, such as Direct or Referral sites, which inherently are not coming from keyword searches and that is why (not set) is showing up in Google Analytics if you try to look up the keyword used by either of those mediums.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Attribution of conversions to payment gateway in Google Analytics
Hi all, We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly. I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay. I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to. Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue. Thanks in advance!
Reporting & Analytics | | ViviCa10 -
UTM Links Showing Up as Separate Pages in Google Analytics
Hey everyone, I was just looking at landing pages in Google Analytics, and in addition to just the URL of the landing page, the UTM links are being listed as separate pages. Is this normal? I anticipated seeing the landing page URL and then using the secondary dimension to see source/medium. If this isn't normal, what would I check next?
Reporting & Analytics | | rachelmeyer0 -
Would updating Meta Titles affect Google analytics tracking?
Hi All, I need a little bit of help. We need to optimize our blog's articles Meta titles for SEO which all exceed 100 characters. I was told that if we change the titles, google analytics would split the tracking pages and count the data as 2 pages (old title and new title). Has any of you have this experience before and if so, is there a way to avoid google analytics counting this as two pages? Thanks in advance! Viviana http://analyteguru.com/ http://analyteguru.com/ http://analyteguru.com/
Reporting & Analytics | | mchoi0 -
% Change - Google analytics - how to calculate?
Hi All,
Reporting & Analytics | | JohnPalmer
I have two dates with two different numbers I want to calculate the "% Change" like google analytics, The numbers of June 2015 - 127,931 sessions
The numbers of June 2014 - 90914 sessions please tell me what is the %Change. Best. J0 -
Can you track two Google Analytics Accounts on one site?
If you have a site that had an old analytics account and then implemented a new one is it possible to run tracking code that records to both accounts without causing your site or data issues? We are doing this so we don't loose data at any point - ideally it wouldn't have been split between the two but making one redundant isn't an option. Ideally we would have merged the data from both accounts and had one - however the research we have done points to this not being a possibility - unless one of you guys knows different? It would be great if anyone has experience on any this.. Thanks
Reporting & Analytics | | ChrisAllbones0 -
Is there a way to find out who the admin of a Google Analytics account is?
We have a client who has been searching high and low to gain access to the GA account that is tied to their website, but previous agencies keep stating they don't have access. Is there a way to find out who the admins are on a GA account with the tracking number so we can reach out to that person and ask them to admin the client?
Reporting & Analytics | | marketingmediamanagement0 -
Set Up of Goal Tracking with Google Analytics-$750 a Fair Price????
Greetings Moz Community! My firm operates commercial real estate website that contains 3-4 forms. Each form represents a goals. Google Analytics has been set up for years, but it does not track these form completions/goals properly. My SEO firm has offered to configure Goals on Google Analytics for $750. Is this a fair price? If the set up takes one hour, I am really over paying. But if this is a complex project that may take 7-9 hours the pricing seems OK. Also, the SEO firm will require an additional $750 in the future to set up event tracking. Is this excessive? I might add that my developer will need to add code to my web site. My SEO company has proven reliable and accurate. I can go to sleep at night knowing they are doing a good job. Where as my Argentinian developers really try their best, but perhaps because of the language barrier, they can make mistakes from time to time. I am willing to pay a premium to ensure that the job is done correctly domestically, however I don't appreciate over paying. Is the $750 payment for setting up Google Analytics reasonable assuming the job is done well??? Thanks,
Reporting & Analytics | | Kingalan1
Alan0 -
Google Analytics for example.com and www.example.com
Hello. I have had a Google Analytics account set up to track the property www.example.com for several years. In Google Webmaster Tools, I recently set the preferred domain to example.com (without the www), and we put in a rewrite from www to no-www in the .htaccess file. Should I now change the url of the property in Google Analytics to example.com (without the www), or does Google Analytics see the two urls as the same? Thank you!
Reporting & Analytics | | nyc-seo0