Why does Google Analytics think PPC traffic is organic?
-
I have a bastard of a problem... Google Analytics is incorrectly tracking PPC traffic as SEO which is screwing up all my reporting .
I don't care for rankings, I care for actual SEO traffic and I can't be sure that what i am seeing is correct which is driving me nuts.
Any ideas?
-
Ralph, If you're using a call tracking Software doing Dynamic Number insertion like Mongoose Metrics does, The visit will appear in many cases to Analytics to be Organic or Direct. Since tools like that use a URL Extension to Know when to insert the tracking number, you can add a Custom Channel Grouping and Define the following rule:
Landing Page URL -- Contains -- mm_replace=true (that rule is specific to Mongoose Metrics, but most will have some common phrase in the URL extension that you can use)
-
Hey Ralph,
I know this was posted a while ago but I'm running into the same issue. Our PPC urls are showing up as "organic" landing pages and screwing up organic traffic and conversion data. Did you ever hear back from Google on this?
Thanks!
-
Google analytics will place Ppc traffic in the "direct traffic" bucket if you do not tag your ppc campaigns correctly. Google Adwords is easy, just enable auto tagging. In AdCenter, you need to make sure that you use utm codes in all of your keyword destination urls...otherwise google analytics will just place this traffic in the direct traffic category.
There was a good blog post about this last month. http://www.seomoz.org/blog/why-google-analytics-tagging-matters-whiteboard-friday
-
Thanks Damion... I have got Google looking at it now so fingers crossed they can find the fault.
-
I fully sympathise, and I fully identify with your assessment of it as a bastard of a problem!
Just to be square on the baseline stuff, is your Analytics correctly linked to your Adwords account? Incorrect linking can cause all manner of weirdness. It's pretty easy to link accounts these days but it didn't used to be, so if the adwords and/or analytics accounts for this site are more than a couple of years old that could be causing a problem.
Secondly, is Adwords auto-tagging set up correctly? It could be that Adwords isn't passing on the correct URL handling parameters, and so in the absence of appended campaign data Analytics is interpreting it all as a referral from Google, and therefore as organic traffic.
-
When I have "organic only" segmenting on i.e. non paid search traffic, it is showing that the top organic keywords are keywords that i have no top 30 rankings in organic, yet my ppc ad is number one.
Biggest traffic driver - cheap flights - no rankings for this domain, but the sister domain is on page 2
Second biggest - cheap hotels - pos 15-16 -
What makes you think it's adding your PPC traffic to your organic report? When you are in Analytics and click on Traffic Sources, do you see "google (organic)" as one of the sources? Are you saying google is adding PPC visits to that row in the traffic sources table?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytics, Wordpress, Sumo - who to trust
Something is wrong. I have a website that according to Google Analytics gets zero relevant clicks, with most of the clicks it does get coming from Russia. Wordpress says it gets a hundred or so visitors a month, with most traffic going to the pages that I know rank. Sumo says the heat map got 76 clicks. How would you figure out what's really going on?
Reporting & Analytics | | julie-getonthemap0 -
Tracking Organic Traffic and Conversions from multiple TLDs with Google Tag Manager
Hello Guys, I want to track traffic / conversions from different domains (basically same brand - but a lot of different TLD's). The "problem" is that the main conversion which I want to track always happens on the .com TLD and all other TLD's link to there. The problem is, that now the traffic always counts as Referral Traffic, even after setting up cross domain tracking over the google tag manager... So example: Sessions begins on example.co.uk/landing-page11 after User searched on it on google. He decides to buy the product and therefore moves to example.com for the checkout process. No I will have the conversion in my google analytics under referral with example.co.uk. --> but I want to have it under organic, and not under referral. How I can manage this? Thanks for you Help!
Reporting & Analytics | | _Heiko_0 -
Google Analytics Stopped Tracking Visits - NEED HELP!
Hi Moz Community, I have about 10 sites, static HTML sites and WordPress sites, which ALL stopped tracking Google Analytics on August 2nd. They go to a flat-line! Dead! No data! Has anyone else experienced this either currently or before? I have confirmed all code is correct as it's been tracking these sites for years. One site gets 5,000+ visits a month and they are sitting at only 1,500 now and will be a fun conversation to have with the client. If all code is correct, what should I do? How do I overcome this without having to re-create another account/tracking ID? Never dealt with something like this before and there is not much on the web or in other forums. Would appreciate any help or advice or tips! - Patrick
Reporting & Analytics | | WhiteboardCreations0 -
Google analytics : exclude traffic to a subdomain
Hi, I have a website with a client access on a subdomain. I want to exclude the traffic to that subdomain because it messes up my conversion goal for the main site. Per example, 2 out of 10 visitors are existing clients that want to access to my SaaS product. The 8 other are potential clients. I want to exclude the 2 clients from my stats so I could have the good conversion percentage for my free trial for the other 8 potential clients. Thanks in advance for your help!
Reporting & Analytics | | slestage0 -
What is click2.scour, and why is it showing up as Referral Traffic in Google Analytics?
I've noticed that a couple of my clients in the insurance industry have been receiving a pretty large boost in Referral Traffic from a source called click2.scour.com and click2.efacts.com. What surprises me most is that the traffic has a low Bounce Rate, a high Avg. Visit Duration, and is made up of 100% New Visits. What is this? Why would they be getting so much traffic from these two sources all of a sudden? Thanks in advance for your help!
Reporting & Analytics | | copyjack0 -
Multiple domains to one payment sub-domain in Google Analytics
Hi Mozzers, I have a series of sites (~25) that are all regional e-commerce sites with the same URL structure eg. www.[region]-product.com as well as a 'master' site (eg www.product.com). I also have a single Adwords PPC account which point to all of the regional sites as well as the master site. As part of the payment/checkout process you only ever get taken to a sub domain of the master site (eg payment.product.com). My question is: Is it wise to use the single PPC Adwords account to set up an Analytics account under which I list all of the regional sites and the master site? Once that's done I'm not entirely sure how I can track sales from a regional site to the payment process of the master site and have sales correctly assigned to the right domain. On the payment process I can only use one site ID tracking code so I'm not even sure I can correctly assign a transaction to a single site if multiple sites use the same payment pages. Example: Visit to region-product.com > Quote form submitted to payment.product.com > Payment completed on payment.product.com > Sale is assigned to which domain? Can anyone who understands what I'm trying to achieve comment on the plausibility of this? Many many thanks!
Reporting & Analytics | | panini0 -
Set up Google Analytics by product category
Does anyone know if it's possible to set up Google Analytics data by product category? We sell roughly twenty product categories on our ecommerce site. We can look at our analytics performance for the site overall and drill down to specific pages, but what we really want to see is our performance by product category. Our product categories can include up to 5000 products. Any pointers on how to do this?
Reporting & Analytics | | ironpac0 -
Conflicting Analytics: Getclicky vs. Google Analytics
Removal of an old getclicky code (and installation of new tracking code) from my site after some changes resolved inaccuracies in my page view/bounce rate information. Prior to adding the correct getclicky code, getclicky was showing 95% plus bounce rate on my site. I knew this was wrong because GA showed around 40%. Ironically, now that my getclicky account is working (showing a 30% bounce rate), GA bounce rate is steadily climbing. Is it best to just stick with one analytics account so that the codes don't conflict? Is it possible to have two accurate analytics accounts at the same time?
Reporting & Analytics | | JSOC0