The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Forum
    2. Categories
    3. SEO Tactics
    4. Intermediate & Advanced SEO
    5. URL Error or Penguin Penalty?
    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    URL Error or Penguin Penalty?

    Intermediate & Advanced SEO
    2 2 941
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ukss1984
      ukss1984 last edited by

      I am currently having a major panic as our website www.uksoccershop.com has been largely dropped from Google. We have not made any changes recently and I am not sure why this is happening, but having heard all sorts of horror stories of penguin update, I am fearing the worst.

      If you google "uksoccershop" you will see that the homepage does not rank. We previously ranked in the top 3 for "football shirts" but now we don't, although on page 2, 3 and 4 you will see one of our category pages ranking (this didn't used to happen).

      Some rankings are intact, but many have disappeared completely and in some cases been replaced by other pages on our site. I should point out our existing rankings have been consistently there for 5-6 years until today.

      I logged into webmaster tools and thankfully there is no warning message from Google about spam, etc, but what we do have is 35,000 URL errors for pages which are accessible. An example of this is:

      | URL: | http://www.uksoccershop.com/categories/5_295_327.html |

      |

      Error details In Sitemaps Linked from
      Last crawled: 6/20/12First detected: 6/15/12Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request.

      Is it possible this is the cause of the issue (we are not currently sure why the URL's are being blocked) and if so, how severe is it and how recoverable?If that is unlikely to cause the issue, what would you recommend our next move is?All help is REALLY REALLY appreciated 🙂

      1 Reply Last reply Reply Quote 0
      • NinJaSkrtel
        NinJaSkrtel last edited by

        Same with me. The index page disappeared but internal pages started ranking, but not as high.

        It might not be penguin. Google sent out all those email's pre-penguin scaring the life out of webmasters.

        If you think about it, 700,000 emails sent out by Google. If only half of them took pages down, we are talking 350,000 pages missing.

        If the other 350,000 cancelled or deleted lots of incoming links to their sites/pages too and you had a links across a few to 1000 of these, you are going/have lost a load of link power.

        Have a look on LinkDetective.com. I think its quite accurate. After Penguin I lost nearly 13% of links (dead links) and I never deleted or asked for any links to be cancelled or terminated.

        Makes you wonder if there really was a Penguin update or if google just scared the webmaster community into deleting dodgy or paid links or getting rid of pages or sites with dodgy links.

        I visited loads of forums, watched post-penguin videos etc and the general consensus is to carry on link building but try to get it more natural. Get your links pointing to you with your domain as the anchor.

        However, you may be lucky, and when you get crawled again with no server error, things may return to normal.

        It is possible to do a 'fetch' through your webmaster account on the pages that had the error, but I think you are limited to about 100 fetches. See if any navigational pages can be fetched. They could get crawled quicker and help get the errors sorted.

        Good luck with everything.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

          Getting Started
          Moz Pro
          Moz Local
          Moz Bar
          API
          What's New

        • SEO Tactics

          Discuss the SEO process with fellow marketers

          Content Development
          Competitive Research
          Keyword Research
          Link Building
          On-Page Optimization
          Technical SEO
          Reporting & Analytics
          Intermediate & Advanced SEO
          Image & Video Optimization
          International SEO
          Local SEO

        • Community

          Discuss industry events, jobs, and news!

          Moz Blog
          Moz News
          Industry News
          Jobs and Opportunities
          SEO Learn Center
          Whiteboard Friday

        • Digital Marketing

          Chat about tactics outside of SEO

          Affiliate Marketing
          Branding
          Conversion Rate Optimization
          Web Design
          Paid Search Marketing
          Social Media

        • Research & Trends

          Dive into research and trends in the search industry.

          SERP Trends
          Search Behavior
          Algorithm Updates
          White Hat / Black Hat SEO
          Other SEO Tools

        • Support

          Connect on product support and feature requests.

          Product Support
          Feature Requests
          Participate in User Research

        • See all categories

        • Google penguin penalty(s), please help
          MaartenvandenBos
          MaartenvandenBos
          0
          2
          869

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.