Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. URL Error or Penguin Penalty?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    URL Error or Penguin Penalty?

    Intermediate & Advanced SEO
    2
    2
    860
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ukss1984
      ukss1984 last edited by

      I am currently having a major panic as our website www.uksoccershop.com has been largely dropped from Google. We have not made any changes recently and I am not sure why this is happening, but having heard all sorts of horror stories of penguin update, I am fearing the worst.

      If you google "uksoccershop" you will see that the homepage does not rank. We previously ranked in the top 3 for "football shirts" but now we don't, although on page 2, 3 and 4 you will see one of our category pages ranking (this didn't used to happen).

      Some rankings are intact, but many have disappeared completely and in some cases been replaced by other pages on our site. I should point out our existing rankings have been consistently there for 5-6 years until today.

      I logged into webmaster tools and thankfully there is no warning message from Google about spam, etc, but what we do have is 35,000 URL errors for pages which are accessible. An example of this is:

      | URL: | http://www.uksoccershop.com/categories/5_295_327.html |

      |

      Error details In Sitemaps Linked from
      Last crawled: 6/20/12First detected: 6/15/12Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request.

      Is it possible this is the cause of the issue (we are not currently sure why the URL's are being blocked) and if so, how severe is it and how recoverable?If that is unlikely to cause the issue, what would you recommend our next move is?All help is REALLY REALLY appreciated 🙂

      1 Reply Last reply Reply Quote 0
      • NinJaSkrtel
        NinJaSkrtel last edited by

        Same with me. The index page disappeared but internal pages started ranking, but not as high.

        It might not be penguin. Google sent out all those email's pre-penguin scaring the life out of webmasters.

        If you think about it, 700,000 emails sent out by Google. If only half of them took pages down, we are talking 350,000 pages missing.

        If the other 350,000 cancelled or deleted lots of incoming links to their sites/pages too and you had a links across a few to 1000 of these, you are going/have lost a load of link power.

        Have a look on LinkDetective.com. I think its quite accurate. After Penguin I lost nearly 13% of links (dead links) and I never deleted or asked for any links to be cancelled or terminated.

        Makes you wonder if there really was a Penguin update or if google just scared the webmaster community into deleting dodgy or paid links or getting rid of pages or sites with dodgy links.

        I visited loads of forums, watched post-penguin videos etc and the general consensus is to carry on link building but try to get it more natural. Get your links pointing to you with your domain as the anchor.

        However, you may be lucky, and when you get crawled again with no server error, things may return to normal.

        It is possible to do a 'fetch' through your webmaster account on the pages that had the error, but I think you are limited to about 100 fetches. See if any navigational pages can be fetched. They could get crawled quicker and help get the errors sorted.

        Good luck with everything.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Browse Questions

        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

        • SEO Tactics

          Discuss the SEO process with fellow marketers

        • Community

          Discuss industry events, jobs, and news!

        • Digital Marketing

          Chat about tactics outside of SEO

        • Research & Trends

          Dive into research and trends in the search industry.

        • Support

          Connect on product support and feature requests.

        • See all categories

        Related Questions

        • Davit1985

          My url disappeared from Google but Search Console shows indexed. This url has been indexed for more than a year. Please help!

          Super weird problem that I can't solve for last 5 hours. One of my urls: https://www.dcacar.com/lax-car-service.html Has been indexed for more than a year and also has an AMP version, few hours ago I realized that it had disappeared from serps. We were ranking on page 1 for several key terms. When I perform a search "site:dcacar.com " the url is no where to be found  on all 5 pages. But when I check my Google Console it shows as indexed I requested to index again but nothing changed. All other 50 or so urls are not effected at all, this is the only url that has gone missing can someone solve this mystery for me please. Thanks a lot in advance.

          Intermediate & Advanced SEO | | Davit1985
          0
        • Fubra

          410 or 301 after URL update?

          Hi there, A site i'm working on atm has a thousand "not found" errors on google console (of course, I'm sure there are thousands more it's not showing us!). The issue is a lot of them seem to come from a URL change. Damage has been done, the URLs have been changed and I can't stop that... but as you can imagine, i'm keen to fix as many as humanly possible. I don't want to go mad with 301s - but for external links in, this seems like the best solution? On the other hand, Google is reading internal links that simply aren't there anymore. Is it better to hunt down the new page and 301-it anyway? OR should I 410 and grit my teeth while google crawls and recrawls it, warning me that this page really doesn't exist? Essentially I guess I'm asking, how many 301s are too many and will affect our DA? And what's the best solution for dealing with mass 404 errors - many of which aren't attached or linked to from any other pages anymore? Thanks for any insights 🙂

          Intermediate & Advanced SEO | | Fubra
          0
        • andyheath

          Will disallowing URL's in the robots.txt file stop those URL's being indexed by Google

          I found a lot of duplicate title tags showing in Google Webmaster Tools. When I visited the URL's that these duplicates belonged to, I found that they were just images from a gallery that we didn't particularly want Google to index. There is no benefit to the end user in these image pages being indexed in Google. Our developer has told us that these urls are created by a module and are not "real" pages in the CMS. They would like to add the following to our robots.txt file Disallow: /catalog/product/gallery/ QUESTION: If the these pages are already indexed by Google, will this adjustment to the robots.txt file help to remove the pages from the index? We don't want these pages to be found.

          Intermediate & Advanced SEO | | andyheath
          0
        • nicole.healthline

          How important are sitemap errors?

          If there aren't any crawling / indexing issues with your site, how important do thing sitemap errors are? Do you work to always fix all errors? I know here: http://www.seomoz.org/blog/bings-duane-forrester-on-webmaster-tools-metrics-and-sitemap-quality-thresholds Duane Forrester mentions that sites with many 302's 301's will be punished--does any one know Googe's take on this?

          Intermediate & Advanced SEO | | nicole.healthline
          0
        • MaartenvandenBos

          Google penguin penalty(s), please help

          Hi MozFans, I have got a question out of the field about www.coloringpagesabc.com.
          Question is why the rankings and traffic are going down down down the last 4 months. Costumer thinks he got hit by google penguin update(s). The site has about 600 page’s/posts al ‘optimized’ for old seo:
          - Almost all posts are superb optimized for one keyword combination (like 
 coloring pages) there is a high keyword density on the keyword titles and descriptions are all the same like: <keyword>and this is the rest of my title, This is my description <keyword>and i like it internal linking is all with a ‘perfect’  keyword anchor text there is a ok backlink profile, not much links to inner pages
          -  there are social signals the content quality is low The site to me looks like a seo over optimized content farm Competition:
          When I look at the competition. The most coloring pages websites don’t offer a lot of content (text) on there page. The offer a small text and the coloring pages (What it is about :-)) How to get the rankings back:
          What I was thinking to do. rewrite the content to a smaller text. Low keyword density on the keyword and put the coloring pages up front. rewrite all titles and descriptions to unique titles and descriptions Make some internal links to related posts with a other anchor text. get linkbuilding going on inner pages get more social signals Am I on the right track? I can use some advise what to do, and where to start. Thanks!!</keyword></keyword> Maarten

          Intermediate & Advanced SEO | | MaartenvandenBos
          0
        • seoppc2012

          Does Google index url with hashtags?

          We are setting up some Jquery tabs in a page that will produce the same url with hashtags. For example: index.php#aboutus, index.php#ourguarantee, etc. We don't want that content to be crawled as we'd like to prevent duplicate content. Does Google normally crawl such urls or does it just ignore them? Thanks in advance.

          Intermediate & Advanced SEO | | seoppc2012
          0
        • Marketing.SCG

          Magento: URLs for Products in Multiple Categories

          I am working in Magento to build out a large e-commerce site with several thousand products. It's a great platform, but I have run into the issue of what it does to URLs when you put a product into multiple categories. Basically, "a book" in two categories would make two URLs for one product: 1) /books/a-book 2) author-name/a-book So, I need to come up with a solution for this. It seems I have two options: Found this from a Magento SEO article: 'Magento gives you the ability to add the name of categories to path for product URL's. Because Magento doesn't support this functionality very well - it creates duplicate content issues - it is a very good idea to disable this. To do this, go to System => Configuration => Catalog => Search Engine Optimization and set "Use categories path for product URL's to "no".' This would solve the issues and be a quick fix, but I think it's a double edged sword, because then we lose the SEO value of our well named categories being in the URL. Use Canonical tags. To be fair, I'm not even sure this is possible. Even though it is creating different URLs and, thus, poses a risk of "duplicate content" being crawled, there really is only one page on the admin side. So, I can't go to all of the "duplicate" pages and put a canonical tag, because those duplicate pages don't really exist on the back-end. Does that make sense? After typing this out, it seems like the best thing to do probably will be to just turn off categories in the URL from the admin side. However, I'd still love any input from the community on this. Thanks!

          Intermediate & Advanced SEO | | Marketing.SCG
          0
        • kchandler

          URL Shorteners. Are they SEO Friendly?

          Do URL shortener services like bit.ly act as 301 redirects? I was thinking about utilizing one for longer query based URLs and didn't want to risk losing link juice. Thanks for the insight! Regards - Kyle

          Intermediate & Advanced SEO | | kchandler
          0

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.