Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
URL Error or Penguin Penalty?
-
I am currently having a major panic as our website www.uksoccershop.com has been largely dropped from Google. We have not made any changes recently and I am not sure why this is happening, but having heard all sorts of horror stories of penguin update, I am fearing the worst.
If you google "uksoccershop" you will see that the homepage does not rank. We previously ranked in the top 3 for "football shirts" but now we don't, although on page 2, 3 and 4 you will see one of our category pages ranking (this didn't used to happen).
Some rankings are intact, but many have disappeared completely and in some cases been replaced by other pages on our site. I should point out our existing rankings have been consistently there for 5-6 years until today.
I logged into webmaster tools and thankfully there is no warning message from Google about spam, etc, but what we do have is 35,000 URL errors for pages which are accessible. An example of this is:
| URL: | http://www.uksoccershop.com/categories/5_295_327.html |
|
Error details In Sitemaps Linked from Last crawled: 6/20/12First detected: 6/15/12Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request. Is it possible this is the cause of the issue (we are not currently sure why the URL's are being blocked) and if so, how severe is it and how recoverable?If that is unlikely to cause the issue, what would you recommend our next move is?All help is REALLY REALLY appreciated

-
Same with me. The index page disappeared but internal pages started ranking, but not as high.
It might not be penguin. Google sent out all those email's pre-penguin scaring the life out of webmasters.
If you think about it, 700,000 emails sent out by Google. If only half of them took pages down, we are talking 350,000 pages missing.
If the other 350,000 cancelled or deleted lots of incoming links to their sites/pages too and you had a links across a few to 1000 of these, you are going/have lost a load of link power.
Have a look on LinkDetective.com. I think its quite accurate. After Penguin I lost nearly 13% of links (dead links) and I never deleted or asked for any links to be cancelled or terminated.
Makes you wonder if there really was a Penguin update or if google just scared the webmaster community into deleting dodgy or paid links or getting rid of pages or sites with dodgy links.
I visited loads of forums, watched post-penguin videos etc and the general consensus is to carry on link building but try to get it more natural. Get your links pointing to you with your domain as the anchor.
However, you may be lucky, and when you get crawled again with no server error, things may return to normal.
It is possible to do a 'fetch' through your webmaster account on the pages that had the error, but I think you are limited to about 100 fetches. See if any navigational pages can be fetched. They could get crawled quicker and help get the errors sorted.
Good luck with everything.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does google ignore ? in url?
Hi Guys, Have a site which ends ?v=6cc98ba2045f for all its URLs. Example: https://domain.com/products/cashmere/robes/?v=6cc98ba2045f Just wondering does Google ignore what is after the ?. Also any ideas what that is? Cheers.
Intermediate & Advanced SEO | | CarolynSC0 -
Inactive Products - Inactive URLs
Hi, In our website www.viatrading.com we have many products that might be in stock or not depending on availability. Until now, when a product was not available anymore, we took this page down (and redirected to its product category page). And, only if the product was available again, we re-activated the URL - this might be days, months or even years later. To make this more SEO-friendly, we decided now that while a product is not available, instead or deactivating/redirecting the page, we will leave it online and just add a message saying "This product is currently not available". If we do this, we will automatically re-activate about 500 products pages at once. 1. Just to make sure, is it harmful for SEO to keep activating/deactivating URLs this way? 2. Since most of these pages have been deindexed for a long time due to being redirected - have they lost all their SEO juice? 3. How can we better activate these old 500 pages - is it ok activating them all at once? Thank you,
Intermediate & Advanced SEO | | viatrading11 -
Does rewriting a URL affect the page authority?
Hi all, I recently optimized an overview page for a car rental website. Because the page didn’t rank very well, I rewrote the URL, putting the exact keyword combination in it. Then I asked Google to re-crawl the URL through Search Console. This afternoon, I checked Open Site Explorer and saw that the Page Authority had decreased to 1, while the subpages still have an authority of about 18-20. Hence my question: is rewriting a URL a bad idea for SEO? Thank you,
Intermediate & Advanced SEO | | LiseDE
Lise0 -
Removing .html from URLs - impact of rankings?
Good evening Mozzers. Couple of questions which I hope you can help with. Here's the first. I am wondering, are we likely to see ranking changes if we remove the .html from the sites URLs. For example website.com/category/sub-category.html Change to: website.com/category/sub-category/ We will of course make sure we 301 redirect to the new, user friendly URLs, but I am wondering if anyone has had previous experience of implementing this change and how it has effected rankings. By having the .html in the URLs, does this stop link juice being flowed back to the root category? Second question: If one page can be loaded with and without a forward slash "/" at the end, is this a duplicate page, or would Google consider this as the same page? Would like to eliminate duplicate content issues if this is the case. For example: website.com/category/ and website.com/category Duplicate content/pages?
Intermediate & Advanced SEO | | Jseddon920 -
Duplicate URLs ending with #!
Hi guys, Does anyone know why a site can contain duplicate URLs ending with hastag &Â exclamation mark e.g. https://site.com.au/#! We are finding a lot of these URLs (as duplicates) and i was wondering what they are from developer standpoint? And do you think it's worth the time and effort adding a rel canonical tag or 301 to these URLs eventhough they're not getting indexed by Google? Cheers, Chris
Intermediate & Advanced SEO | | jayoliverwright0 -
Not found errors (404) due to being hacked
Hi Moz Guru's Our website was hacked a few months ago, since then we have taken various measures, last one being redesigning the website all together and removing it from a WordPress platform. So far all is going well, except that the 404 not found errors keeps coming up in Google Webmaster tools. The URLs are spam pages that were created by the virus. And these spam pages have been indexed by Google, and now we are struggling to get rid of them. Is there any way we can deal with these 404 spam pages links? Is marking all of them as fixed in the webmaster tools - search console- crawl errors helpful in any way? Can this have a negative impact on the SEO ? Looking forward to your answers. Many thanks.
Intermediate & Advanced SEO | | monicapopa0 -
Image URLs - best practice
Hi - I'm assuming image URL best practice follows same principles as non image URLs (not too many files and so on) - I notice alot of web devs putting photos in subdomains, so wonder if I'm missing something (I usually avoid subdomains like the plague)!
Intermediate & Advanced SEO | | McTaggart1 -
What are partial urls and why this is causing a sitemap error?
Hi mozzers, I have a client that recorded 7 errors when generating Xml sitemap. One of the errors appear to be coming from partial urls and apparently I would need to exclude them from sitemap. What are they exactly and why would they cause an error in the sitemap. Thanks!
Intermediate & Advanced SEO | | Ideas-Money-Art0