How to fix Invalid Product Page registering as Soft 404
-
Somehow with our site architecture Google is crawling URLS for products we no longer carry (there are no links to those pages so I am still trying to figure out how Google is finding them).Those URLS are being redirected to our invalid product page. That invalid product page is returning a 200 OK code, but according to Google it should be a 404 so we get a soft 404 error. Google is seeing all of the URLs that redirect to that page as soft 404's as well.
The first solution I can think of is to create a custom 404 page that looks just like our site, says we don't have the page/product they are looking for, has a search bar, sends a 404 code, etc.
Is this the right way to go? And it will probably take some time to implement so is there a quick fix we could do first?
-
Thanks for the input. Wanted to make sure I was on the right track and not missing anything. Wish 301 redirects to similar products were possible but we don't carry any version of those products on this site leaving no good redirect page.
-
The soft 404 is Google's way of saying they want a more specific result. Either let it actually show a 404 result (vs a page that gives a 200 response but then displays a 404 type message - as you have done above) or 301 to a page that is semantically similar.
A true 404 page would work as you mention, but if there is a newer version of the same product or a related product that may help the user, you should consider using the 301. It can help with your SEO, but also, you can improve conversion rates as you are not requiring the user to "start over" to find what they need on your site.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Landing pages, are my pages competing?
If I have identified a keyword which generates income and when searched in google my homepage comes up ranked second, should I still create a landing page based on that keyword or will it compete with my homepage and cause it to rank lower?
Intermediate & Advanced SEO | | The_Great_Projects0 -
Duplicate Pages #!
Hi guys, Currently have duplicate pages accross a website e.g. https://archierose.com.au/shop/cart**#!** https://archierose.com.au/shop/cart The only difference is the URL 1 has a hashtag and exclamation tag. Everything else is the same. We were thinking of adding rel canonical tags on the #! versions of the page to the correct URLs. But Google doens't seem to be indexing the #! versions anyway. Does anyone know why this is the case? If Google is not indexing them, is there any point adding rel canonical tags? Cheers, Chris https://archierose.com.au/shop/cart#!
Intermediate & Advanced SEO | | jayoliverwright0 -
Dealing with Redirects and iFrames - getting "product login" pages to rank
One of our most popular products has a very authoritative product page, which is great for marketing purposes, but not so much for current users. When current users search for "product x login" or "product x sign in", instead of getting to the login page, they see the product page - it adds a couple of clicks to their experience, which is not what we want. One of the problems is that the actual login page has barely any content, and the content that it does carry is wrapped around <iframes>. Due to political and security reasons, the web team is reluctant to make any changes to the page, and one of their arguments is that the login page actually ranks #1 for a few other products (at our company, the majority of logins originate from the same domain). </iframes> To add to the challenge - queries that do return the login page as #1 result (for some of our other products) actually do not reference the sign-in domain, but our old domain, which is now a 301 redirect to the sign-in domain. To make that clear - **Google is displaying the origin domain in SERPs, instead of displaying the destination domain. ** The question is - how do we get this popular product's login page to rank higher than the product page for "login" / "sign in" queries? I'm not even sure where we should point links to at this point - the actual sign in domain or the origin domain? I have the redirect chains and domain authority for all of the pages involved, including a few of our major competitors (who follow the same login format), and will be happy to share it privately with a Moz expert. I'd prefer not to make any more information publicly available, so please reach out via private message if you think you can help.
Intermediate & Advanced SEO | | leosaraceni0 -
Fixing A Page Google Omits In Search
Hi, I have two pages ranking for the same keyword phrase. Unfortunately, the wrong page is ranking higher, and the other page, only ranks when you include the omitted results. When you have a page that only shows when its omitted, is that because the content is too similar in google's eyes? Could there be any other possible reason? The content really shouldn't be flagged as duplicate, but if this is the only reason, I can change it around some more. I'm just trying to figure out the root cause before I start messing with anything. Here are the two links, if that's necessary. http://www.kempruge.com/personal-injury/ http://www.kempruge.com/location/tampa/tampa-personal-injury-legal-attorneys/ Best, Ruben
Intermediate & Advanced SEO | | KempRugeLawGroup0 -
To list or not to list? Products that contain basic info only, yet show off product depth...
Some of our products on our site only have 40 characters of description... each item/category is it's own unique web page with basic info like Brand, Model, What it is, Price, & Quantity in stock. For searchers knowing what they want, they can quickly find us via the basic info & see that we have it in stock. But for someone surfing our site, it's not all that attractive or informative as you are scrolling down the category list. Collecting the picture & info can be a slow and time consuming process, but something we'd love to be all caught up on one day. Would it be wiser to take these pages off, or keep them on until they are fully updated with pic & more detail? (My thought is that even though they don't contain a lot of individual detail depth, they still add a substantial quantity of basic related content to the category page that they reside in. This basic info on these items are also given a chance to burn into the web search engines over a longer period of time. As time goes by and their content is improved, they will get re-crawled/re-indexed with their new information depth. Also, even though they don't look all that pretty, it shows off our product depth... if we only listed the items that looked spectacular, then a lot of our categories would only contain a wimpy 3 out of 30 items that we actually have for sale. That feels like a huge misrepresentation of how much selection we actually have to offer. But perhaps this is wrong thinking?) Thanks, Kevin
Intermediate & Advanced SEO | | Kevin_McLeish0 -
Urgent Site Migration Help: 301 redirect from legacy to new if legacy pages are NOT indexed but have links and domain/page authority of 50+?
Sorry for the long title, but that's the whole question. Notes: New site is on same domain but URLs will change because URL structure was horrible Old site has awful SEO. Like real bad. Canonical tags point to dev. subdomain (which is still accessible and has robots.txt, so the end result is old site IS NOT INDEXED by Google) Old site has links and domain/page authority north of 50. I suspect some shady links but there have to be good links as well My guess is that since that are likely incoming links that are legitimate, I should still attempt to use 301s to the versions of the pages on the new site (note: the content on the new site will be different, but in general it'll be about the same thing as the old page, just much improved and more relevant). So yeah, I guess that's it. Even thought the old site's pages are not indexed, if the new site is set up properly, the 301s won't pass along the 'non-indexed' status, correct? Thanks in advance for any quick answers!
Intermediate & Advanced SEO | | JDMcNamara0 -
Where is the best place for Landing Pages to reside on the Home Page?
On this site http://www.austintenantadvisors.com/ I have my main landing pages listed in the navigation under "Types". The reason why I did this is because I am not sure where to insert those on the home page where it does not look spammy to Google and looks natural for users. Obviously they need to appear somewhere on the home page for Google to be able to continue crawling and indexing them. Any thoughts or suggestions would be appreciated.
Intermediate & Advanced SEO | | webestate0 -
What is the best canonical url to use for a product page?
I just helped a client redesign and launch a new website for their organic skin care company (www.hylunia.com). The site is built in Magento which by default creates MANY urls for each product. Which of these two do you think would be the best to use as the canonical version? http://www.hylunia.com/pure-hyaluronic-acid-solution
Intermediate & Advanced SEO | | danielmoss
or http://www.hylunia.com/products/face-care/facial-moisturizers/pure-hyaluronic-acid-solution ? I'm leaning on the latter, because it makes sense to me to have the breadcrumbs match the url string, and also it seems having more keywords in the url would help. However, it's obviously a very long url, and there might be some benefits to using the shorter version that I'm not aware of. Thanks in advance for sharing your thoughts. Best, Daniel0