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    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

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    • zemosdesign
      zemosdesign last edited by

      Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0

      i would like a refund as it doens't seem to a be a free trial

      1 Reply Last reply Reply Quote 0
      • zemosdesign
        zemosdesign @KeriMorgret last edited by

        Okay thank you 🙂

        1 Reply Last reply Reply Quote 0
        • KeriMorgret
          KeriMorgret @zemosdesign last edited by

          Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.

          zemosdesign 1 Reply Last reply Reply Quote 0
          • zemosdesign
            zemosdesign last edited by

            Okay thanks. Will you be back in business on Monday?

            KeriMorgret 1 Reply Last reply Reply Quote 0
            • KeriMorgret
              KeriMorgret last edited by

              Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).

              1 Reply Last reply Reply Quote 0
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