Moz Pro Free trial
-
Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0
i would like a refund as it doens't seem to a be a free trial
-
Okay thank you
-
Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.
-
Okay thanks. Will you be back in business on Monday?
-
Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What do the Moz user levels mean?
I see that there are 3 other levels to a Moz Community Profile that users can have outside of the traditional 5 levels earned through points (Contributor-Oracle) and they are Pro, Associate and Staff. Obviously, Staff is someone who works at Moz but what do Pro and Associate mean and how do you get them?
Product Support | | authority-networks1 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Product Support | | moz11220 -
My trial version has expired and I didn't cancel the account. Need urgent refound!
Hello! I need help, I can't afford this right now and I didn't cancel by mistake, not on purpose. It happened that the mails -don't know why- arrived to de spam folder and I didn't know that I was being charged directly. I tried Moz for a presentation to a prospect two months ago. But I didn't get the client, so I still can't afford, it and I didn't use it. I'm sorry for the mistake, I only noticed this today when I checked my Spam folder casually. Please I need a refound! I will get a pro a account in the future, as soon as I can, because I love Moz! But now it's impossible to me to afford it, I'm in a big trouble. I hope you can understand my situation. Thanks a lot!
Product Support | | Viole550 -
Do Archived campaigns contribute to total keyword usage allowed in Moz plan?
We're debating whether to archive some campaigns or delete them entirely. One factor in consideration is if Archived campaigns count towards total keywords allowed in our Moz subscription. Thank you for your insights!
Product Support | | Bonfire0 -
Can I add more than 100 keywords while under Free Trial?
Since signing up for a trial account we've imported around 200 keywords that we'd like to start tracking. We added in our keywords last Friday, but as of today (Monday) I can only see 100 KWs displayed under the Keywords Analytics view. My first assumption was that there's a 100-KW cap for trial accounts, but while adding our KWs we received no message or notice that we'd maxxed out the amount we could add and made it all the way to the end of the list of 200. Is this in fact the case? Thanks in advance.
Product Support | | Business-Software.com0 -
Moz login token, time to live...
Suspect it's just a wrinkle as a result of the change from seomoz to moz, but on seomoz the remember me checkbox had a time to live of a few weeks, possibly a month, which was excellent. Since the great rebranding and migration (which is excellent by the way), time to live from ticking remember me is in the order of a couple of hours, which is pretty annoying. Any chance the web folks could bump it up a little, better yet put it back to 30 days? 🙂
Product Support | | WorldText4