Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz Pro Free trial
-
Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0
i would like a refund as it doens't seem to a be a free trial
-
Okay thank you
-
Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.
-
Okay thanks. Will you be back in business on Monday?
-
Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz have multiple problems.
i cant log in my moz account, it keep me showing error. Moreover, i have seen lately that Moz works slow because it shows my ranking keywords late. Other than this my Domain authority is not increasing even though my site have alot of backlinks
Product Support | | Iuj873g0 -
Moz Does Not Show Any Data Of My Website
Four month ago I launched my website stylistfontgenerator.com , and i write about latest fonts which we used in our blogs,artices,letters. Well, when i check stats of my website in moz, it doest not show ranking keyword in moz.
Product Support | | sbfhjsdfsdbfh
What is this issue, and how i resolved this issue. Thanks
Alex!//0 -
Questions about the MOZ
Sometimes the MOZ logs out of my account on its own, and I'm quite annoyed about this, how can it not log out of the website even though I've already saved it?
Product Support | | gogoanimetp0 -
Is it possible to get a refund, I dont want to use MOZ
Well I entered my cc info to try MOZ out. Havent used it so I forgot to cancel my subscription. They have since billed me for a month. I wanted to know if it is possible to get my money back?
Product Support | | Bryton1 -
I have a client who wants to have their own Moz login. I want to move them out on to a new plan from the Standard (5 campaigns) plan. Can I do this?
For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.
Product Support | | T_Cooper0 -
Historical Data in MOZ
Currently I'm sharing a MOZ account with an SEO buddy of mine. So, let’s say we want our own account eventually. Would I be able to export historical keyword data to a new account?
Product Support | | fwymanagement0 -
Moz keeps logging me out
I thought this issue had been resolved a few months ago. Is anyone else experiencing this problem? Best,
Product Support | | ChristopherGlaeser
Christopher0