Too many reviews too quickly?
-
Is there any sort of guideline on this? Right now, we have very few google reviews. However, I've cross referenced a list of our happiest clients with people who have g+ accounts. There are at least 12 clients, I feel strongly would write us g+ reviews if I asked them to. I want to just get the word out today, but I'm worried if 8-12 reviews in a week would red flag us.
I've heard that getting too many reviews to quickly can be a problem, but I'm thinking that more like 100 than 10, but I have no idea. Most of my competitors don't have any reviews, and the most any of them have is 10. I don't know if that matters at all either in terms of triggering a red flag.
I'd appreciate whatever insight you all could give.
Thanks,
Ruben
-
I have the same question. While I appreciate the replies from Andy and Miriam, neither backed up their answers with evidence. Has Google ever stated specifically that too many reviews too quickly could get a site penalized or have the reviews not "count?" Or has anyone ever published research or examples?
Thanks,
Paul
-
Hi Ruben,
Sounds like a good plan, and it's one you should continue to go by, for all time.
-
Alright, so we'll keep it to 1-2 a week till we get established. Thanks!
- Ruben
-
Hi Ruben,
I would not advise going for 8-12 new reviews in a week. I think Andy's suggestion of staggering your requests over several weeks is a better idea. What you're trying to avoid here is having your hard-earned reviews filtered out by Google's review filter. Frequency is one thing that appears to trip that filter, so most Local SEOs recommend a slowly-but-surely approach to requesting reviews.
-
Hi Ruben,
Some services will get that many reviews daily, so I wouldn't have said that 8-12 in a week was a problems.
That said, I always tend to err on the side of caution, so perhaps drip-feed them over a 2-3 week period if you want to make sure you are safe.
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I'm wondering if reviews services like yotpo and reviews.io are worth it.
The reviews services advertise that your reviews and stars will be placed in your Google search results and this helps with rankings. Does anyone have experience using Yotpo or Reviews.io with a brick and mortar business? Or, any business for that matter? Thanks,
Reviews and Ratings | | Jarod45660 -
How many Google reviews can I collect at once?
I work for a University with 10,000+ students and alumni that could submit reviews. But how many reviews should I be collecting at one time? I don't want to overload the reviews and put up a red flag in Google...any insight on how much is too much?
Reviews and Ratings | | GabeGibitz0 -
Do people receive notifications when you respond to their Google reviews?
If someone leaves a review of your business on your Google My Business listing, and you respond to that review, will they receive an email notification of your response to their review? We are working with a client who has unanswered reviews from several years ago, and though it's best practice to respond to all reviews, we didn't want to respond to reviews from 2013 if the person (who has likely forgot about their experience with the business in question) is going to get an email notifying them of our late response to their review. Thank you!
Reviews and Ratings | | BlueCorona1 -
What types of businesses does Google display reviews in SERP for?
In just the last week, it seems like Google has removed reviews for businesses in our industry (staffing), which is unfortunate since we've been working hard for those reviews. The effect has been to be completely left off the local google business results. One week, we're at the top of the business reviews with our location prominently featured on the map and the next, we aren't even listed. It seems like there must be list of industries in which Google takes reviews into account (or if they do, then at least displays the reviews in the results). For us, up until last week, if you searched "temp agencies", these reviews were included in SERP. Now, nothing. Is this fairly normal behavior for Google?
Reviews and Ratings | | Parker8180 -
How can I filter reviews that use profanity while using schema markup?
Google released new guidelines last year governing how schema markup is to be deployed on a website. One of those guidelines states that reviews on your site must not be filtered or altered to receive the benefit of schema markup. After my client was slapped on the wrist by Google for ignoring their Webmaster guidelines (and our advice ahem) they removed all filtering from the websites. However, being a family friendly company it is a requirement that no profanity be displayed on the website. Google's guidelines are not entirely clear about what to do. They state: "Profanity and vulgar language are discouraged. Reviews should be appropriate for a broad and diverse audience. Consequently, reviews containing vulgar or profane language may be ineligible for use." and... "Critic reviews must allow for customers to express both positive and negative sentiments. They may not be vetted by the business or restricted by the content provider based on the positive/negative sentiment of the review before submission to Google." The issue is that we need to vet the reviews to remove profanity, yet that may be triggering for Google. Any thoughts?
Reviews and Ratings | | brettmandoes
Source: https://developers.google.com/search/docs/data-types/reviews1 -
How to obtain url for G+ review?
Hi Mozzers, Is there a way to obtain, easily, the URL for my company's review page on Google+? It's easier to send a link to my customer than to explain how to let a review. Thank you for your help and your time. Regards, Jonathan
Reviews and Ratings | | JonathanLeplang0 -
Yelp to Show Evidence of "Review Fraud"
I just came across this post on SELand: http://searchengineland.com/yelp-adds-link-to-evidence-of-review-fraud-222740 Has anybody noticed this on their/a client's Yelp page? I'm curious to know what percentage of listings have received this type of flag. What are your thoughts on this new implementation?
Reviews and Ratings | | JimmyPage1 -
SEO Friendly Review websites?
What are some SEO friendly online review websites? I remember Google Reviews used to show up high in the rankings but i'm not sure what the best place to direct customers to write reviews? Yelp is strong on Bing and Yahoo...but what's good on Google?
Reviews and Ratings | | Souk0