SEO planning: Franchise/multiple local sites
-
I am in the planning stages of franchising a cleaning business and was wondering if anyone had some ideas on SEO strategy. If money were no object and I had a team of hundreds of copywriters at my disposal, would the ultimate solution be to have the following sort of URL structure www.cleanbiz.co.uk/city within which there are numerous www.cleanbiz.co.uk/city/local-town pages?
If this is the best strategy then is it worthwhile to begin work towards ranking for cities and local towns within them prior to actually operating there? I understand that lack of physical presence will penalize me in terms of local search but would a lack of physical address and phone number render any foundation work pointless (for example, prior to having any franchises in say London, would it be worth while building quality content and links on a www.cleaningbiz.co.uk/london page, and then www.cleaningbiz.co.uk/london/notting-hill, alongside a blog and so on?)
Interested to understand the best way to go about this given the enormity of the campaign!
Thanks
-
All of the sites you mentioned seem to do this primarily through user generated content (ie reviews). This path makes sense as it is "unique and providing value." It looks like reviews may just be the table stakes to play this game at scale.
I do like how thumbtack created some localized content here http://www.thumbtack.com/tx/houston/#/2014/1. That looks like something I could use for inspiration.
-
If that content is unique and providing value to searchers, then that's exactly what's working well in the Hummingbird/Pigeon SERPs these days. Many national directories with trusted brands are outranking individual small businesses. Check Yelp, Avvo, TripAdvisor, Thumbtack, Angie's List, etc.
-
We're talking about something along the lines of http://www.searshomeservices.com/pa/philadelphia-air-conditioning-repair? The way this site does it seems quite redundant - creating lots of duplicate content that I can't imagine Google likes. Have you ever seen someone do this at scale properly? If so can you show an example?
Thank you for the help David!
-
No, I'd strongly recommend a page (or set of pages) about the location that lives on your primary domain. Non-physical locations can only rank organically, and you're much more likely to rank organically using the strength of a parent domain.
-
Would you recommend creating the dedicated website, even if there is no physical local location? Thanks David!
-
I generally agree with Matt about the two pronged approach. If money is no object, build out a completely dedicated www.cleaningbiznottinghill.co.uk website for Local results, but for organic results, a directory like
cleaningbiz.co.uk/locations/london/nottinghill
is likely to rank better, at least in the current Hummingbird iteration.
-
"If money were no object" then the best plan would be a two-prong approach. Your prong would be #1. And cleanbizCITY.co.uk would be the second prong.
This would give you the possibility of not only multiple results in each page 1 but a dedicated landing page to build maps/NAP and local SEO to as well.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local store (B2B) that produces high quality prints for photographers: are we adopting the right strategy?
Hi, I'd like to know your opinion on the following case and gather new ideas on how to optimise our strategy: Starting situation: local store (B2B) in a bigger city in Europe that produces high quality prints mainly for photographers on paper (or other materials like canvas, aluminium, etc. ). They really take care of your images (e.g. Color Management) and produce printouts that look how they really should look like. Target audience: photographers (pros), museum, exhibitions and hotel people that would like to produce high quality prints of their images. Almost never the ambitioned private photographers (until now). **Actual situation: **its really a local business (people around 30 km). competition: big online stores where you can upload your pictures and get your prints sent home (quality: not bad, but not exceptional, no special requests; more for private customers) Already done (with relatively little results): _AdWords: _very "tight" keyword combinations, not broad at all, targeting area around business location. results: small traffic, small costs: not a lot of conversions. _SEO: _for organic search we now achieve very good positions for tight" keyword combinations, not broad ones. results: little traffic: not a lot of conversions LinkedIn-Ads targeting the above target group: results: little traffic: not a lot of conversions Facebook Remarketing (targeting his newsletter mail-list: results: little traffic: not a lot of conversions Optimized the landingpage (in my opinion far more to the point than before) PROBLEM: Basically we now get to the right people but traffic is really (too) small. At least we don't waste money at all but we don't gain a lot either... If we broaden the "keywords" the private customers will come in and waste our advertising money. Do you ever had a similar situation? What did you do? Any suggestions? Other target groups? Alternative channels? Thanks for your input. Cheers, Cesare
Local SEO | | Cesare.Marchetti0 -
Which domain extension would benefit my SEO the most? Old vs New .com or .shoes
Having a keyword in a top domain extension like .com could benefit your SEO. Well I think it was like that.
Local SEO | | KnowHowww
So if you would sell cars and you had cars.com it could benefit. But is there something to say about the new extensions like .shoes.
Do they have the same impact or are they just not old enough? A domain like cars.com is probably registered since the beginning of the Internet so it carries more weight. I'm curious to hear your opinion on the matter. Thank you in advance,
kind regards, Eelco0 -
Getting Schooled in Local by 'Lesser' Brands?
Hi Moz! First question I've asked here. I've been working on campaign for my company (regional solar installation company in Northeast USA) for close to 7 years, we've always done well in local search but recently have noticed sites that, for lack of a better word, we 'school' in terms of all the usual metrics - better/more consistent local listings, better domain strength, better backlink profile, bigger company (in the real world), brand recognition, etc... However recently we have started seeing smaller competitors beat us in state-specific rankings, using stuff I would call 'old school' SEO that is no longer really tolerated, in theory - stuffing keywords onto page, keywords in domain, etc... domains of much less strength pulling #1 or #2 terms. Based on data I don't actually think keywords like "solar + state name" are actually that powerfully but frankly it is bit embarrassing to get crushed by 1-2 person companies when you have a 150+ company with a three-person in-house digital marketing team. My strategy so far has consisted of building a better Google review solicitation process, adding schema markup to our project gallery, and some SEO 101 stuff like reworking keywords and title tags. I've noticed a strong uptick on our site of leads from outside our territory (like folks from all across the USA who are NOT in our service territory) - I'm almost thinking I've done 'too good' a job of building a nationally relevant website and not enough state-specific options. Has anyone ever experienced something like this? Any clever strategies beyond the obvious? Can share more specifics if it'll be helpful. Cheers,
Local SEO | | revisionsolar
Fred0 -
Feedback to what to offer to my clients on my SEO website - local to Boise ID
Hi, I'm targeting Boise, Idaho and building an SEO consulting website. Right now I only offer 3 things because that's what I have experience in: 1. On-site SEO 2. Content Audit 3. Start a company from scratch. Ecommerce, Service, or Informational I know #3 involves all SEO, so it will be challenging, but 1-3 is what I've been doing for 10 years. What feedback do you have as far as 1-3 being my 3 offers, and is $200/hour fair? I work off quotes by estimating my time at $200/hour. Thanks.
Local SEO | | BobGW1 -
Discussion: Is Your Local Business Losing Customers To Digital Providers For Want Of Communication?
This week, I came across an article citing a fascinating statistic from The Harris Poll which surveyed consumers and found that the #1 reason they shop digitally for groceries is when they can’t purchase an item from their routine shopping sources. In other words, if the supermarket they shop at doesn’t carry Seventh Generation Laundry Soap (or some other product), then they’ll turn to a digital provider for fulfillment. This survey focused specifically on grocery items, but what it sparked in my brain was the fact that ANY local store that doesn’t have in place an active campaign to discover unmet consumer desires is likely going to see an increasing loss of sales as shoppers turn to online competitors. I’m going to jot down a few ideas for how better communication could lessen these types of losses, and I would really love it if our community could add to the list of suggestions: Have in-store signage that states, “Don’t see a favorite product of yours? Ask us to carry it!" Have SMS/text messaging that requests this same info from mobile users. Train staff to ask a clear, direct question like, “Is there anything you wish we carried here?” and have a process for aggregating that data to make new inventory buys. Be sure the company website is also asking for this feedback and making it clear that the store will gladly order items not already in-stock. Use social outreach to gather ideas from customers about favorite products that are missing from your inventory. Those are just some ideas off the top of my head. Now, I’m a Local SEO, not a retailer, so some of you will be better equipped to answer this question than I: How would you gauge whether a product is actually popular enough to keep permanently in-stock, rather than just being a one-time thing you’d special order for a customer with unusual tastes? I do wonder about how that plays into this scenario, and how a retailer should invest in new products not knowing whether just 1 customer will buy them or they will be a major hit with lots of customers. One final thought on this: a pain point I’ve noticed in the online/offline equation is time. I’ve had a store offer to special order an item for me, but if it’s something I need right away, I’ll look for a different source locally, or, if there isn’t one, may as well just order it online myself. So this makes me think: If you have access to extra fast shipping (faster than the average consumer could get a product shipped to his home) this would be a point to emphasize. If you can get a product overnight or maybe in 2 days without the consumer having to spring for a big shipping charge, this could influence his decision Google says that 30% of consumers state they would buy from a local store, rather than online, if they knew a product was available. So, this would indicate to me that making it very clear you’ve got the products a customer wants is vital. I recently took a 50 mile trip to purchase a high quality picnic basket from a retailer, because I needed it quickly. I couldn’t wait the 3-5 business days the manufacturer said it would take if I ordered online. Point being, if a local retailer has geographic convenience and fast service on their side, they’ve got an advantage. Please, add your thoughts and tips for strategies that could protect local retailers from losing customers to digital competitors. I’m really looking forward to reading any comments!
Local SEO | | MiriamEllis4 -
Local Rankings
Hi all, I do hope to get some insight into this problem. I look after a webiste - http://www.crownhilldentalpractice.co.uk/ - and the age used to rank for 'dentist plymouth' in the middle of the first page of the SERPS on Google. The ranking then slowly slipped at the beginning of this year and following the Penguin update it has fallen to the bottom of page 1 and is sometimes seen on page two. Their competitors are mostly in plymouth, but there is a site whose physical location is close to my client, and yet they maange to rank more highly. I have tried to see what this domain has been doing - they have a marginally higher domain authority, but the clients domain is older. Checekc Webmaster, (no messages) re-submitted site map, built up internal links, optimised images, bilt up Google + with reviews too. They have some social signlas from facebook too. Any ideas of how to get these guys back up to above the fodl on poage one for that keyword? Kind Regards Carrie
Local SEO | | dentaldesign0 -
Franchise Business: In competition with... itself!
I manage SEO for a franchise business that has multi-point markets like Toronto, where several locations are competing with one another for visibility. Assuming Google wants to give preferential treatment to businesses that are putting effort and energy into their unique website landing pages and their Google My Business pages, the exercise is like whack-a-mole. Put effort into giving visibility and ranking priority to one, another one gets upset. Also, it just so happens that the business is a competitive market (automotive repair) and so Google wants to show variety in search results; i.e. multiple businesses offering repair services in a given area. It tends to select one of four locations for a given multi-point market for the brand, which makes three out of four franchise owners upset. Anyone run into this before? I'm just trying to balance out the effort so that each of the locations gets equal visibility, but alas I have no control over what Google decides to display as the authoritative result for the geographical area. Looking for suggestions on how to manage client expectations and explain this issue properly. Anything I am missing?
Local SEO | | Treefrog_SEO0 -
Have you heard of any white hat methods for influencing Google's auto suggest/auto complete?
We have a client who has a "friend" who says he can get keyword phrases that include their business name to show up in Google's auto suggest when doing a search. We have not heard much about this and are skeptical to these claims as we know how Google comes up with these suggested keyword phrases. Wondering if anyone in the community heard much about tactics to influence auto suggest/auto complete and would like to know your opinion about it.
Local SEO | | CraigSDM0