Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your business shine with Listings AI
      Moz Local

      Let your business shine with Listings AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Digital Marketing
    3. Web Design
    4. Reasons Why Our Website Pages Randomly Loads Without Content

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Reasons Why Our Website Pages Randomly Loads Without Content

    Web Design
    3
    6
    1186
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • CliqStudios
      CliqStudios last edited by

      I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.

      • Happens on Chrome, IE and Firefox, testing with multiple browser versions
      • Happens across various page types - but seems to be only the main content section/container
      • Happens while on the company network, as well as externally
      • Happens after deleting cookies, temporary internet files and restarting computer
      • We are using a CMS that is virtually unheard of - Bridgeline/Iapps
      • Codebase is .net

      Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.

      I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz

      Linking to an image example below

      knEUzqd

      1 Reply Last reply Reply Quote 0
      • CliqStudios
        CliqStudios last edited by

        Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.

        1 Reply Last reply Reply Quote 0
        • gazzerman1
          gazzerman1 last edited by

          I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.

          If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.

          Run the site through a bunch of validators. I am sure you will find a bunch of stuff.

          1 Reply Last reply Reply Quote 1
          • Travis_Bailey
            Travis_Bailey @CliqStudios last edited by

            Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.

            1 Reply Last reply Reply Quote 0
            • CliqStudios
              CliqStudios @Travis_Bailey last edited by

              Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.

              Travis_Bailey 1 Reply Last reply Reply Quote 0
              • Travis_Bailey
                Travis_Bailey last edited by

                Found the site. I'm able to recreate the problem. Check the image attachment.

                I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.

                There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.

                Kmk8hFj

                CliqStudios 1 Reply Last reply Reply Quote 1
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • SEOguy1

                  Https pages indexed but all web pages are http - please can you offer some help?

                  Dear Moz Community, Please could you see what you think and offer some definite steps or advice.. I contacted the host provider and his initial thought was that WordPress was causing the https problem ?: eg when an https version of a page is called, things like videos and media don't always show up. A SSL certificate that is attached to a website, can allow pages to load over https. The host said that there is no active configured SSL it's just waiting as part of the hosting package just in case, but I found that the SSL certificate is still showing up during a crawl.It's important to eliminate the https problem before external backlinks link to any of the unwanted https pages that are currently indexed. Luckily I haven't started any intense backlinking work yet, and any links I have posted in search land have all been http version.I checked a few more url's to see if it’s necessary to create a permanent redirect from https to http. For example, I tried requesting domain.co.uk using the https:// and the https:// page loaded instead of redirecting automatically to http prefix version.  I know that if I am automatically redirected to the http:// version of the page, then that is the way it should be. Search engines and visitors will stay on the http version of the site and not get lost anywhere in https. This also helps to eliminate duplicate content and to preserve link juice. What are your thoughts regarding that?As I understand it, most server configurations should redirect by default when https isn’t configured, and from my experience I’ve seen cases where pages requested via https return the default server page, a 404 error, or duplicate content. So I'm confused as to where to take this.One suggestion would be to disable all https since there is no need to have any traces to SSL when the site is even crawled ?. I don't want to enable https in the htaccess only to then create a https to http rewrite rule; https shouldn't even be a crawlable function of the site at all.RewriteEngine OnRewriteCond %{HTTPS} offor to disable the SSL completely for now until it becomes a necessity for the website.I would really welcome your thoughts as I'm really stuck as to what to do for the best, short term and long term.Kind Regards

                  Web Design | | SEOguy1
                  0
                • Dino64

                  Internal Linking: What is the best practice for pages not included in Nav bar?

                  I never quite understood why internal linking was such a big deal for SEO, but now I'm having second thoughts and perhaps understanding it more. I always thought since most websites have a navigation feature--usually the menu bar located at the top and often another one in the footer--that internal navigation was usually already built in to most websites and therefore, a silly topic to make a fuss over; however, I may be the silly one after all. I am now creating pages that are not included in the navigation so.... What is the best practice for this? If I am creating say, pages for certain locations and those location pages begin to number in the hundreds, it makes my navigation bar a little too cumbersome to have all those pages in a drop down menu. So I made a Locations page and just link to all those pages from that page (and from nowhere else). But now I'm wondering if this could be a bad internal linking practice and perhaps hurt my online visibility as an SEO ranking factor. Is this a crawl problem? And if so, is there a better option that provides a good visitor experience while appeasing the search engines.

                  Web Design | | Dino64
                  0
                • Rebeca1

                  Website title next to a post title-how to remove it?

                  I just have checked on some of the keyword I am ranking for and found in the serp that next to the post I have also the site name. But I thought that I have remove it. Does somebody know how to remove it? perhaps I did not do it correctly. I am also using yoast seo plugin but I do not have it set there to show the site name after posts name. Can somebody help me to fix this please? I have also attached an image from the serp where is behind the post title also Villas Diani-the site name Thank you very much! Iris O1oj4W0.jpg

                  Web Design | | Rebeca1
                  0
                • Atlanta-SMO

                  ECWID How to fix Duplicate page content and external link issue

                  I am working on a site that has a HUGE number of duplicate pages due to ECWID ecommerce platform.  The site is built with Joomla!  How can I rectify this situation?  The pages also show up as "external " links on crawls...  Is it the ECWID platform?  I have never worked on a site that uses this. Here is an example of a page with the issue (there are 6280 issues) URL: http://www.metroboltmi.com/shop-spare-parts?Itemid=218&option=com_rokecwid&view=ecwid&ecwid_category_id=3560081

                  Web Design | | Atlanta-SMO
                  0
                • howardd

                  Website Redesign - Will it hurt SERP?

                  Hi - I am planning to redesign my blog and I was wondering if this will affect my rankings? The new website template (custom designed) is much more user and seo friendly. The content, url structure, internal linking structure, meta tags, and site structure will remain exactly the same, but the visual design will be different (new sidebar widgets, and slightly different layout on inner pages). The current website is ranking very well (mostly top 5), has a healthy backlink profile, strong social media presence, and great traffic. I have heard that switching to a new template will dramatically hurt the rankings. Is this true? Are there any exceptions? Any ways I can prevent the rankings from dropping? Would really appreciate your input. Thanks in advance. Howard

                  Web Design | | howardd
                  0
                • Tiberiu

                  Does Google penalize duplicate website design?

                  Hello, We are very close to launching five new websites, all in the same business sector. Because we would like to keep our brand intact, we are looking to use the same design on all five websites. My question is, will Google penalize the sites if they have the same design? Thank you! Best regards,
                  Tiberiu

                  Web Design | | Tiberiu
                  0
                • BigBlaze205

                  Best Website Builder - Help Me Choose

                  I need to built a multi language site (to built a Pilates, Yoga site) and I will use a site builder. After posting questions on wix.com I came to the fact I should continue my research because there are not SEO friendly. Do you have a suggestions? Limited to html knowledge, using a website builder is my only option. Here are some of the features I need: Multilanguage Web Site Mobile version SEO Friendly Nice Template Selections( this is important) HTML customization Twitter, Facebook, Blog... I'm not looking at free website builder, when you want good features, there is a price to paid. Thank you for your help and suggestions, BigBlaze

                  Web Design | | BigBlaze205
                  0
                • deuce1s

                  How would restructuring the navigation of my website affect my rankings?

                  I want to restructure the navigation of my website for a few reasons: 1. It isn't intuitive/clear to the user 2. It is way too big, it has too many links and thus causes the number of links on many pages to be >100. 3. I want to get rid of file extensions as part of the URLs (.html, .php) 4. I want to achieve a "tree"-like navigation system, with categories, subcategories and so on. In the process of cleaning up my website, I had to 301 redirect a lot of duplicate pages, fix broken links, etc. I have a lot of 301 redirects already, and in the process of restructuring the navigation of my website I know I'm going to get more. Will the addition of new 301 redirects have an effect on my rankings? (I'm basically going to be changing all of the URLs) What kind of SEO effect will restructuring the navigation at the top of the page (reducing the # of links on the main menu) have on my site? What is the best strategy to implement in this situation?

                  Web Design | | deuce1s
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.