Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SEO Problem With My Pages ?
Hi everyone, I created a self-hosted custom PHP website the page is ( custom cosmetic boxes ), but it doesn't show up on Google. I tried to follow tutorials on the HubSpot, but even my site sucks. Please help me where I am wrong. Maybe the little thing is left unattended, which makes it void.
Web Design | | fbowable
Please help me.0 -
Is there a way to host my website.com/BLOG URL PATH from a different host than my main website.com host?
Is there a way to host my website.com/BLOG URL PATH from a different host than my main website.com host? Is it accomplish-able with DNS settings or are there other considerations that might lead to complications doing this? Specifically, we are investigating install WordPress on a dedicated host, JUST to power the blog for our main website, but our main website is on an internal proprietary hosting and CMS. So basically we're trying to host: website.com --> OFF OF CURRENT INTERNAL HOSTING website.com/blog/ --> OFF OF THIRD PARTY HOSTING (USING WORDPRESS) I know this is a technical question beyond the scope of SEO, but I'm figuring there are members of the community that may have tried this already so I'm floating it here. Many thanks! Cheers.
Web Design | | AlexVelazquez0 -
Multilingual website in Belgium?
Hi Mozzers, I have a question about a multilingual website for a client for us in Belgium. As you guys know in Belgium we speak French and Dutch. The situation:
Web Design | | WeAreDigital_BE
At the moment we have client.be for the Dutch version of the website and client.be/fr for the French version. All tagged with href lang tags and webmaster tools. The client wants to build a new website. There are three possibilities: 1. We keep using subfolders (same configuration as the current situation). In my head this would be my first choice. 2. We just let them build two separate domains.
client-keywordindutch.be & client-keywordinfrench.be 3. We use subdomains. As the development company is not sure that it is technically possible to use subdomains, I need to know which option is the next best one and which option you would give priority and why? Should we just push through with the subfolder? Thank you for your thoughts!
Sander0 -
SEO Consulting for HUGE Website. How Big Is TOO Big Of A Change?
SEO Consulting for a HUGE Website. Their h1 tags have instagram/twitter, h2 have their menu/what's trending and h3 is the article title. Here's what I want to do... MY MAIN QUESTION: This site has tens of thousands of pages, all articles beyond the few dozen category/tag pages they have. If I change the structure to the following, will it be too much of a system shock to Google? Will this actually HURT them? Currently on the site: - h1 tags point to Twitter/Instagram sidebar widgets
Web Design | | BrianGilmore
h2 tags point to the menu/what’s trending section (which is the same on every page)
h3 points to the Title of the Article I want to change it to this: - h1 tags should delineate the article's name. That's all they should really be used for.
h2-4 should be reserved for article subheadings to be used by the editorial staff. EDIT: 30% of their >11 million monthly uniques come from search. I don't want to eff with that, but the way that NONE of their pages have optimized words, they have no sitemap, webmaster tools and are still doing this well makes me think that even putting in minimal changes to tidy things up will help them bring it to 70% organic search.0 -
Website title next to a post title-how to remove it?
I just have checked on some of the keyword I am ranking for and found in the serp that next to the post I have also the site name. But I thought that I have remove it. Does somebody know how to remove it? perhaps I did not do it correctly. I am also using yoast seo plugin but I do not have it set there to show the site name after posts name. Can somebody help me to fix this please? I have also attached an image from the serp where is behind the post title also Villas Diani-the site name Thank you very much! Iris O1oj4W0.jpg
Web Design | | Rebeca10 -
Duplicate content and blog/twitter feeds
Hi Mozzers, I have a question... I'm planning to add a blog summary/twitter feed throughout my website (onto every main content page) and then started worrying about duplicate content. What is best practice here? Let me know - thanks, Luke PS. I sat down and re: blog feed... thought that perhaps it would help if I fed different blog posts through to different pages (which I could then edit so I could add<a></a> text different from that in blog). Not sure about twitter.
Web Design | | McTaggart1 -
Effects of HTML layout on Arabic websites and SEO
Hi all, I was hoping someone may be able to help. We are putting together an Arabic website and due to reading right to left as opposed to left to right, the site HTML layout is mirrored compared to normal with everything flipped over. What we are wondering is, will this effect SEO and what are the SEO implications of this? Do the search engine bots automaticlaly know to read the content etc differently and understand that everything is purposely mirrored / the HTML is in a different location compared to a site in the UK / US etc? Any help on this would be most appreciated. Cheers!
Web Design | | marcelo-2753980 -
Duplicate content on mobile sites
Hi Guys We are launching a mobile webshop later this year and have decided to use a subdomain for this. (m.domainname.xx). The content will be more or less identical with the one on the standard desktop site (domainname.xx), but im struggeling to find out if this will create dipplicate content between the mobile and desktop site. Does anyone have a solid answer for this one?
Web Design | | AndersDK0