Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
JSON-LD product page markup for multiple currencies?
I haven't found a working example of a single product page with one "Offer" in multiple "priceCurrency" and "price" We have product pages with a single product URL which will offer different prices in different currencies based on the user's IP. Some of the language of the page will be translated based on the IP (this will have href lang tag) but the URL will not change. (We're aware TLD is considered best practice, however, this is not an option at this time.) Is the best option to update the markup based on what the corresponding "country"? I'm uncertain how this may be handled by crawlers. Eg, For the product page https://www.example.com/product1 displaying USD "offers": {
Web Design | | sb1030
"@type": "Offer",
"url": "https://www.example.com/product1",
"itemCondition": "https://schema.org/NewCondition",
"availability": "InStock",
"priceCurrency": "USD",
"price": "7.99"} For the product pagehttps://www.example.com/product1 displaying EUR "offers": {
"@type": "Offer",
"url": "https://www.example.com/product1",
"itemCondition": "https://schema.org/NewCondition",
"availability": "InStock",
"priceCurrency": "EUR",
"price": "7.50"} Thanks for any input.0 -
Website Redesign and Migration to Squarespace killed my Ranking
My old website was dated, ugly, impossible to update and a mess between hard-coded pages and WP, but we were ranking #1 in the organic searches for our key words. I just redesigned my website using Squarespace. I kept most of the same text on the pages (for key words) and kept the same Meta-Tags and Title Tags for each page as much as possible. Once I was satisfied that I had done as much on-page optimization as I could, I changed the IP in our Domain Name Registry so that it would point to our new website on the Squarespace host. And our new website was live! ...Then I watched in dismay as our ranking fell into oblivion. I think this might have something to do with not doing any 301 redirects from the old website and losing all of my link juice. Is this the case? And, if so, how do I fix it? Our website url is www.kanataskinclinic.ca Thanks
Web Design | | StillLearning1 -
Body of text on category pages
Hello everyone, wonder if I can pick your brains about our company's website. We are a tea company - Canton Tea Co. We have been advised that it is really important to get more text onto the category pages on our website, as otherwise the page just consists of a list of products, and therefore provides Google with a ton of headers, tiny descriptions, and not enough text to allow the page to being easily indexed, therefore hurting our Google ranking for key search terms like 'Green Tea' which should lead to the Green Tea category page. So we decided to add some text to the category page. The only place for this text to go was laid over the category header image. However, it looks pretty awful and unsophisticated having this text on top of the image - please see an example, our Green Tea category page, via this link: http://www.cantonteaco.com/loose-leaf-tea-1/type/green-tea.html So I have three questions: How significant is the text on a category page such as this to that page's Google ranking? If we moved the text to an area that was hidden until clicked on, for example the 'Filter by' section that opens up when you click on it (see via URL above), would that negate the SEO benefit? Do you have any other ideas or opinions on how to resolve this? Thank you! Louise, Canton Tea Co.
Web Design | | Cantonteaco0 -
Above the Fold Content - Use of large images
Hi All, Our designers have come to the SEO team to ask if have a large image across the top of the page taking up a large majority of the above the fold real estate will impact our SEO. Our initial thoughts are no as long as we have an optimised H1 visibal to the user landing there which informs them what the page is about. Any thoughts would be appreciated.
Web Design | | J_Sinclair1 -
Lots of Listing Pages with Thin Content on Real Estate Web Site-Best to Set them to No-Index?
Greetings Moz Community: As a commercial real estate broker in Manhattan I run a web site with over 600 pages. Basically the pages are organized in the following categories: 1. Neighborhoods (Example:http://www.nyc-officespace-leader.com/neighborhoods/midtown-manhattan) 25 PAGES Low bounce rate 2. Types of Space (Example:http://www.nyc-officespace-leader.com/commercial-space/loft-space)
Web Design | | Kingalan1
15 PAGES Low bounce rate. 3. Blog (Example:http://www.nyc-officespace-leader.com/blog/how-long-does-leasing-process-take
30 PAGES Medium/high bounce rate 4. Services (Example:http://www.nyc-officespace-leader.com/brokerage-services/relocate-to-new-office-space) High bounce rate
3 PAGES 5. About Us (Example:http://www.nyc-officespace-leader.com/about-us/what-we-do
4 PAGES High bounce rate 6. Listings (Example:http://www.nyc-officespace-leader.com/listings/305-fifth-avenue-office-suite-1340sf)
300 PAGES High bounce rate (65%), thin content 7. Buildings (Example:http://www.nyc-officespace-leader.com/928-broadway
300 PAGES Very high bounce rate (exceeding 75%) Most of the listing pages do not have more than 100 words. My SEO firm is advising me to set them "No-Index, Follow". They believe the thin content could be hurting me. Is this an acceptable strategy? I am concerned that when Google detects 300 pages set to "No-Follow" they could interpret this as the site seeking to hide something and penalize us. Also, the building pages have a low click thru rate. Would it make sense to set them to "No-Follow" as well? Basically, would it increase authority in Google's eyes if we set pages that have thin content and/or low click thru rates to "No-Follow"? Any harm in doing this for about half the pages on the site? I might add that while I don't suffer from any manual penalty volume has gone down substantially in the last month. We upgraded the site in early June and somehow 175 pages were submitted to Google that should not have been indexed. A removal request has been made for those pages. Prior to that we were hit by Panda in April 2012 with search volume dropping from about 7,000 per month to 3,000 per month. Volume had increased back to 4,500 by April this year only to start tanking again. It was down to 3,600 in June. About 30 toxic links were removed in late April and a disavow file was submitted with Google in late April for removal of links from 80 toxic domains. Thanks in advance for your responses!! Alan0 -
Will google penalize a website for using a table layout?
I just got a new client today and his entire website layout and structure is using tables instead of divs. This client is on a tight budget and wants to avoid unnecessary hours for re-coding the website, but at the same time he wants me to improve his SEO organically. This is the first time I've been asked to do work on an existing website that uses pure tables for the entire layout and I'm wondering if this effects the SEO in any way. So my question is, will tables effect rankings and SEO in any way?
Web Design | | ScottMcPherson0 -
What else should you call the Home page?
In the menu bar and footer the main page is called Home. Would it confuse people to rename it to Business Name Home or Business Name? How do you handle this?
Web Design | | CFSSEO0 -
Is it necessary to redirect every Error page (404 or 500) found?
If I have Hundreds of pages with 404 and 500 erros should set up 301 redirects for all of them? Some of the pages have external links, some don't.
Web Design | | jmansd0