Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Directory website creation
Hi, I'm in the process of helping a client with a wedding show & supplier directory. Could anyone give me pointers as to the best practice for the architecture? Because the suppliers and shows will be listed geographically is there a possibility for the site to seem keyword stuffed? thanks, MOZ brain, you guys always rock.
Web Design | | Libra_Photographic0 -
International Websites - Hosting, Domain Names, & Configuration
What is the best way to configure a website that targets a number of countries and languages around the world? For example, Apple has websites optimized for just about every country and language in the world (see: https://www.apple.com/choose-country-region/). When you choose the UK it takes you to: https://www.apple.com/uk/ When you choose China it take you to: https://www.apple.com/cn/ Etc. When you go to apple.co.uk it forwards you to the UK version of the website. The same is true for apple.cn. Is this the ideal way to set it up? I have also seen websites that have each version of the website on its own TLD such as exampleBrand.co.uk and exampleBrand.cn - in this example they don't forward to the .com. My concern with Apple's solution is SEO and hosting. Do consumers favor seeing their country's TLD in search results over exampleBrand.com/uk? For hosting, shouldn't the mainland China version of the website be hosted in China? Is it possible to just host a folder of a website in a certain country such as the cn folder for China? Any suggestions would be appreciated. I was unable to find much info on this.
Web Design | | rx3000 -
Website removed from Bing and Yahoo index
Hi, are website servicemanualrepairs.com was removed from Bing and Yahoo index, I emailed Bing via Webmaster tools they first said it was Backlinks I did look via at the inbound links tool to analyze the site's Backlinks I did find 20 links and used the Disavow tool, they said "I'm afraid but after careful and thorough investigation, your site still did not meet the Bing and Microsoft guidelines You may also refer to the things to avoid section of the Webmaster Guidelines for additional information. As an effect, the site is still blocked and it cannot be lifted" the website was in Bing and Yahoo index for 3 Years and only after the 20 Backlinks were added to the site it was de-index any help would be greatly appreciated Thanks
Web Design | | vista5211 -
Spaces at beginning of title tag - negatively affect the optimization of the page?
For some reason, our title tags have a long space after the beginning title tag and before the text appears. The beginning title tag is on one line, then a break, a tab and then the content of the title tag. I'm pretty sure this is not good and is affecting optimization of the page. Am I correct or is this not an issue and does not need to be fixed? Example: | <title></span></p> <p> </p> </td> </tr> <tr> <td class="line-number"> </td> <td class="line-content"> First keyword</td> </tr> </tbody> </table></title> |
Web Design | | CFSSEO0 -
Do you feel my website looks outdated?
My real estate website is www.RiverValleyGroup.com I'm considering undergoing a new design...bounce rate is somewhat high and I can't decide if the current design looks outdated or not. Thoughts?
Web Design | | gohawks77900 -
Duplicate page title caused by Shopify CMS
Hi, We have an ecommerce site set up at devlinsonline.com.au using Shopify and the MOZ crawl is returning a huge number (hundreds!) of Duplicate Page Title errors. The issue seems to be the way that Shopify uses tagging to sort products. So, using the 'Riedel' collection as an example, the urls devlinsonline.com.au/collections/riedel-glasses/ devlinsonline.com.au/collections/riedel-glasses/decanters devlinsonline.com.au/collections/riedel-glasses/vinum all have the exact same page title. We are also having the same issue with the blog and other sections of our site. Is this something that is actually a serious issue or, perhaps, is Google's algorithm intelligent enough to recognise that this is part of Shopify's layout so it will not negatively affect our rankings and can, essentially, be ignored? Thanks.
Web Design | | SimonDevlin0 -
How keywords per page to keep from being "spammy"?
Hi all, I am currently doing a marketing internship for a B2B company that does all sorts of out-sourced recruiting work. I have some experience with SEO, but not completely confident. My first question is, I know Google sees websites that load up on keywords as "spammy", so what is the appropriate number of keywords per page? Currently, I was thinking about this setup: 1 keyword for the URL 1 keyword per alt tag (1 per page, at most) 2 keywords per each title tag (approximately 4 pages that I am going to follow internally, not following the "about us" page). After that, I was thinking of adding 2-3 more keywords in each meta description and 2-3 in the body copy. That would equate to 6-8 keywords on each page, is this too many and should keywords be repeated (on the same page or across multiple pages)? Since this website is brand new (zero links), would it make sense to nofollow all of the internal links so that they homepage can gain ranking as quickly as possible within Google?
Web Design | | wlw20090 -
Minimising duplicate content
From a minimising duplicate content perspective is it best to create all blog posts with a single tag so google doesn't think the same post being returned via a different tag search is duplicate content. I.e. the urls below return the same blog post; or doesn't it matter. for example http://www.ukholidayplaces.co.uk/blog/?tag=/stay+in+Margate http://www.ukholidayplaces.co.uk/blog/?tag=/Margate+on+a+budget are the same posts... thanks
Web Design | | JonAcourt0