Really slow to load results on Open Explorer and "error fetching your data" messages
-
Hi, I am new to Moz and I'm finding using Open Explorer a real pain and frustrating, not only is it really slow, but for the past couple of days I've been getting "error fetching your data" messages when trying to show links etc.
Is this just generally what its like or is there another problem?
-
I'm having the same problems. I saw that Dave_B posted in March. Now it's September.
I've tried to ask about the error message in the chat function but the responses are so slow, it's hardly worth waiting. My question was 53 minutes ago and is still flagged as 'unread'.
-
Hey Dave!
Yes, I have seen similar issues when using OSE but know that Moz is actively working to improve their tools and will have these items addressed for us all very soon.
Grobo provided that health check link below which is a perfect way to keep updated. Keep faith and don't give up on Moz, trust me you will enjoy it! Cheers
-
They have some problems going on: Does OSE look whacky? We've been having some issues with load balancers, which has been causing OSE to throw some exciting errors. Our engineers are all hands on deck trying to figure this out, but we don't have an ETA yet.
Check here too: http://health.moz.com/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Help with my 4xx Errors
Site Crawler has found a range of 4xx errors on my website. But, the urls aren't ones I've created and instead have the handle of my social channels attached to the end - and I've no idea how this has happened. Any tips or insights on how to fix this would be greatly appreciated.! I've attached a screenshot below:
Link Explorer | | Nathantimothy
Screenshot 2024-04-29 at 14.06.32.png0 -
Link Explorer Export
Does anyone know how to export more than 50 keywords at a time from Link Explorer? I'm trying to extract the keywords from a competitor domain to do some analysis/big data queries. I'm using the link Explorer but I can't see any way to export more than 50 keywords at a time! The total I can export seems to be around 100k but it's going to take a very long time if I've got to do 50 at a ago!
Link Explorer | | seoman100 -
Link Explorer Is not working
My Links Explorer is not working, Does anybody has the same issue? Note Also, why do I have to open an account imgur.com to upload a screenshot to fix a problem of MOZ tool Help with Moz Products & Tools on the question categories does not show the option for Link Explorer
Link Explorer | | Roman-Delcarmen2 -
Moz's new Link Explorer displaying the DA marginally less than Site Explorer
Moz's new Link Explorer displaying the DA marginally less than Site Explorer. Old one is showing it 46 while new link explorer is showing the DA as 40.
Link Explorer | | dhananjay.kumar11 -
No link to Open Site Explorer from Campaigns tracked keywords?
Hi there, The Guide to tracking your keyword rankings in Moz Pro states that "Click on the keyword to analyze it, the URL to be taken to that page in Open Site Explorer or the Optimize link to get a Page Optimization Score with recommendations.". But my URLs all target to the specific page on my site. I figure it would be nice to dive deeper in analysing specific pages, using Open Site Explorer Is just the link with Open Site Explorer broken, or is the Guide out of date? Thanks, Arnout
Link Explorer | | BentoPres1 -
Error Code 612 with robots.txt 200
Hi! I am getting this message Error Code 612: Error response for robots.txt, so the crawler do not check any page of the site. The status code for the robots.txt is 200 and it does not seem Googlebot has any problem crawling the site, so I don't know what the matter is. The site is http://www.musicopolix.com/ Thanks so much in advance for any help!
Link Explorer | | Musicopolix0 -
Open Site Explorer is finding old html Files that havn't been on my site in two years... even after a 301 Redirect. HELP!
Hello!
Link Explorer | | morganlindsaycole
My problem started when I became aware that when I checked my backlinks for the past two years, it states that no backlinks have been found. When I ran a site analysis on SEMrush - No backlinks are found on the URL, or Domain. There are 7 Backlinks on the Root Domain and those were configured in 2012. I made a second domain www.columbusweddingphotographersreviews.comwhere I linked to my domain at www.morganlindsayphotography.com so I could test that google had crawled both websites and after, still no backlink was found. I have also been published on a dozen or so wedding websites that has linked to my website where they are follow links and still nothing. (http://www.brendasweddingblog.com/blogs/2015/2/23/an-elegant-fall-wedding-in-ohio-with-morgan-lindsay-photography) **Website Background- **
In 2012 I had two separate websites - One for Seniors that was an HTML website I build in Dreamweaver at www.morganlindsayphotography/seniors and another for Wedding Clients found at www.morganlindsayphotography.com/Wedding - (wordpress) I had a Splash page wish was found atwww.morganlindsayphotography.com. Two years ago when I became aware splash pages were frowned upon in Google, I combined the two websites and stayed with the Wordpress which was www.morganlindsayphotography.com/Wedding
Because I did not want users to have to go to www.morganlindsayphotography.com/Wedding to view my url, Godaddy moved my wordpress site from thewww.morganlindsyphotography.com/Wedding directory towww.morganlindsayphotography.com When I ran the Open Site Explorer with Moz I found after runningwww.morganlindsayphotography.com the TOP pages on this domain according to Page Authority are old HTML files from my senior website, as well as old Posts from when my wordpress site was found atwww.moragnlindsayphotography.com/Weddings
No current pots or pages are showing up besideswww.morganlindsyphotography.com I do run a cache management system to speed up my system and recently cleaned out my .htcacess folder and still had no luck. This is difficulty something **Last night I made a 301 Redirect in my htaccess for all the old links pointing to the new links as best as I could. My htacess folder looks like this.. BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> END WordPress Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /Wedding http://www.morganlindsayphotography.com/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /Wedding/ http://www.morganlindsayphotography.com/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /about.html http://www.morganlindsayphotography.com/about-morgan-lindsay/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /app.html http://www.morganlindsayphotography.com/blog/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /experience.html http://www.morganlindsayphotography.com/senior-sessions/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /index.html http://www.morganlindsayphotography.com/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /senior.html http://www.morganlindsayphotography.com/ohio-senior-photographer/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /seniorsconstruction.html http://www.morganlindsayphotography.com/ohio-senior-photographer/ Permanent URL redirect - generated by www.rapidtables.com Redirect 301 /Wedding/2012/06/22/brittany-reis-jason-mcclaflin-tiffin-ohio-wedding/ http://www.morganlindsayphotography.com/holy-family-church-columbus-wedding/ After I ran the open site moz explorer and the www.morganlindsayphotography/Wedding was still there..0 -
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
Link Explorer | | Merkle-Impaqt0