Why Moz Back links check tool is very Slow compared with other tools?

[Eslam-yosef]

I've created a new website 50 days old with a vision of sharing high-quality content. I created some pages which are useful and helpful, what make other people link to my site.

Early days, two weeks ago I've started checking my backlinks starting with Ahref and majestic. three days ago I decided to join Moz too and use Moz explorer. But, I discovered that Moz tool is too slow compared with other tools. Why?

Starting with Ahref. They discovered more than 100 links and updating their data for my site as a new website every 6 hours as I know.

Also majestic for the first time discovered six links then every two days they updating their data. Even Google discovered some of my backlinks. Specially links from high-quality sites such as Wikipedia with high-quality pages.

Moz tool discovered zero of my backlinks even after subscribing. I don't think Moz need to discover websites like Wikipedia which already indexed by Moz.

So, I wonder Why Moz tools are very very very slow like that?

Update: (This is a question, not a discussion. So, please don't edit it)

Can any Moz support answer please?

Thanks.

[MattRoney]

I'm so sorry! Honestly, your best bet will be to email help@moz.com about the issue. They can look more deeply into it and determine what's going on, and what might need to be done to fix the problem.

I'm sure you and they can get this resolved!

[Eslam-yosef]

The tool isn't showing any data at all. ZERO links!

[MattRoney]

I'm so sorry it's still not working for you. Just to make sure I'm understanding the issue you're having, is the problem that the tool isn't functioning at all? Or that there are pages you expect to be indexed that aren't indexed?

[Eslam-yosef]

Hey Matt, Actually it's not!

It's hard to believe that Moz didn't index a PR5 Wikipedia page, I would like to help with my account in anything may solve the problem for me, you and other members, you can use my account as a test.

I don't know what can I do after this offer really.

Thanks for caring,

Eslam

[MattRoney]

Hi Eslam!

You're right—we have had some outages over the past week or so. You can always get updates on that sort of thing on our Health page. Looks like things should be working now, but you can still see the updates on the issue and what we did to fix it.

Is it working for you?

[Eslam-yosef]

In general I'm talking about more than DA and PA. In fact, I'm talking about it's not working at all (the tool). It's not showing any data. So, why? When? How? What? .. etc.

Any information about why it's not working? When will it work? And, what I can do?...

I really appreciate any specific information about this case.

Thank you, Andy.

[Andy-Halliday]

If your talking about DA and PA not updating, this updates on average around once a month, link to find out about the next update and previous update stats: moz.com/products/api/updates

[Eslam-yosef]

Hey andy,

Thank you so much for interesting about helping me.

But, let's be honest for a moment. Moz is a great place .. yes it's. Moz provides a lot of helpful and useful different things. Some for free and some for money. About things for money, I would like to be so authoritative. I will pay per time so I want to take per time as well.

We pay for quality and fast results, we pay less for slower results. Poor results don't deserve any money.

I do agree with you that Moz will never crawl the entire web. But perhaps it will crawl part of the web. As you check website backlinks, you will realize that you never see same results. Ahref discover some, SEMRush discover some, Google discovers some, ..etc.

We use them for different reasons. Most important reason is to know how much you site is trustful and authority. Because these factors affect our ranking in search engines results. And we know that there's no perfect tool. But, they do help. If not, why we have to use them?

I wish Moz improve they services soon.

Thank you very much and All the Best,

Eslam

[Andy-Halliday]

No tool is perfect and will find all your back links straight away, even Google doesn't find them immediately, so I use a combination of Moz, Ahrefs, Majestic and Webmaster tools to monitor new links.

It will just be a case of when Moz crawlers, crawl the website you have got a link from.

As Moz is relatively small compared to Google, it cant and probably never will crawl the entire web, so it tends to crawl the more larger sites first and crawls the sites which changes frequently more often.

It all depends what you want from the software.

I use:

Moz, ahrefs, majestic, searchmetrics, rankwatch, SEMRush - I use them all frequently and depending what info / research I am doing use the specific software.

Moz is great and has some wonderful features (including this forum - arguably one of the best on the web), but it does have its flaws - its crawl database is relatively small (but its growing 366 million urls was crawled on its last count).

Thanks

Andy