Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)
-
We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution. However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install.
Our proposed solution is to build it on tickets.domain.com. This will exist only for selling and issuing the tickets.
The question is, is there a way to do this without damaging their bounce rate and SEO scores?
Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce. In reality, customers will not notice the difference as we will clone the look and feel of domain.comShould we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com?
Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution?
Thank you so much for the help.
-
Hi Adam,
Are the ticket pages on the sub domain the same as the event pages on the main domain except with the ticketing system included? If yes it would make more sense to canonical each event ticketing page back to the same event page so: tickets.domain.com/event1 -> domain.com/event1.
If the ticketing pages are not meant to be indexed at all then I would put the robots no index tag on them also (or a robots file on the whole subdomain) and keep an eye on GWT to make sure none of them creep in. Canonical tags are a 'recommendation' not a rule so if your plans are for these pages to not be indexed at all best to ensure that as completely as possible.
-
Hey Leo!
Thanks for the taking the time to answer me. I am going to set this up exactly as you recommend.
1. I will install the same GA code from domain.com on tickets.domain.com
2. Do you think I need to set the canonical URL on the various ticketing pages all back to the main domain?
e.g. tickets.domain.com ---> canonical to domain.com
e.g. tickets.domain.com/event1 ---> canonical to domain.com
e.g. tickets.domain.com/event2 ---> canonical to domain.com
e.g. tickets.domain.com/event3 ---> canonical to domain.com
and so on?3. We did make all the header links of tickets.domain.com point straight back to their counterpart on domain.com.
Does this seem like I basically got it all correct?
Thanks again
Adam -
HI,
If technically that is the best solution for your needs then a couple of things to keep in mind:
1. If you are using Universal Analytics subdomain tracking is included by default so if you put the same analytics code on your subdomain pages then you should not be seeing any 'bounces' - google should be able to figure this out also.
2. You can install GWT for the subdomain also. I dont think you can set the preferred domain for a subdomain setup but you can use GWT to monitor issues and make sure that duplicate pages for the subdomain are not getting indexed.
3. To avoid indexing of the subdomain pages (which I assume you don't want) you could canonical them to their equivalent on the www domain. You could also meta robots no-index them all. If they creep in anyway you can use GWT to remove them.
If the subdomain is a complete clone and the experience is seamless then why not make all links on the subdomain go back to the www domain pages. That way the only pages available on the subdomain would be the ticketing pages and the rest would be on the www as normal.
Hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Geo-location by state/store
Hi there, We are a Grocery co-operative retailer and have chain of stores owned by different people. We are building a new website, where we would geo-locate the closest store to the customer and direct them to a particular store (selected based on cookie and geo location). All our stores have a consistent range of products + Variation in 25% range. I have few questions How to build a site-map. Since it will be mandatory for a store to be selected and same flow for the bot and user, should have all products across all stores in the sitemap? we are allowing users to find any products across all stores if they search by product identifier. But, they will be able to see products available in a particular store if go through the hierarchical journey of the website. Will the bot crawl all pages across all the stores or since it will be geolocated to only one store, the content belonging to only one store will be indexed? We are also allowing customers to search for older products which they might have bought few years and that are not part of out catalogue any more. these products will not appear on the online hierarchical journey but, customers will be able to search and find the products . Will this affect our SEO ranking? Any help will be greatly appreciated. Thanks - Costa
Local Website Optimization | | Hanuman881 -
In local SEO, how important is it to include city, state, and state abbreviation in doctitle?
I'm trying to balance local geographic keywords with product keywords. I appreciate the feedback from the group! Michael
Local Website Optimization | | BFMichael0 -
Best Practices: Different Phone Numbers on the Same Website
Since 2006 www.nyc-officespace-leader.com has promoted my commercial real estate brokerage business. I have been the sole broker listed on the site. As a result, the same phone number has appeared consistently throughout the site. Now I will be adding a colleague to the site (in addition to me) and I am struggling with how to best display my colleague's phone number. The 2nd broker will be adding property listings and blog posts. It was agreed that my phone number would be replaced by my colleagues phone number on his listings and blog posts. Pages that existed before would remain with my phone number. The idea being that leads generated by the 2nd broker's new content get directed to him rather than me. My concern is that having a new phone number listed will introduce an inconsistent phone number and harm our local SEO. I have read that it is absolutely critical that NAP (name, address, phone number) must be 100% consistent otherwise it can cause harm search engine ranking. What are best practices for displaying different phone numbers for different personnel on the same website without harming local SEO efforts? This situation is certainly common, so I would think there must be some work arounds. I have seen "Contact" icons that when clicked show phone numbers. Is there any standard solution for this issue that keeps NAP data consistent? Also, what if we keep the same number in the header but use different numbers in other locations? Is the header a location where we should be extra careful to display the same phone number? Thanks,
Local Website Optimization | | Kingalan1
Alan Rosinsky
Metro Manhattan Office Space, Inc. An example of inconsistent listing pages are: -http://www.nyc-officespace-leader.com/listings/386-w-38th-street-office-lease-2370sf
(Broker "#2) -http://www.nyc-officespace-leader.com/listings/329-545-eighth-ave-office-lease-525sf
(myself) An example of inconsistent blog pages are: -http://www.nyc-officespace-leader.com/blog/the-tech-explosion-impact-on-chelsea-2
(Broker "#2) -http://www.nyc-officespace-leader.com/blog/office-space-build-out-cost
(myself)0 -
Local SEO - Multiple stores on same URL
Hello guys, I'm working on a plan of local SEO for a client that is managing over 50 local stores. At the moment all the stores are sharing the same URL address and wanted to ask if it s better to build unique pages for each of the stores or if it's fine to go with all of them on the same URL. What do you think? What's the best way and why? Thank you in advance.
Local Website Optimization | | Noriel0 -
Sub domain for geo pages
Hello Group! I have been tossing the idea in my head of using sub domains for the geo pages for each of my clients. For example: one of my clients is a lawyer in a very competitive Atlanta market http://bestdefensega.com. Can I set his geo page to woodstock.bestdefensega.com? Is this a viable option? Will I get penalized? Thoughts or suggestions always appreciated! Thanks in Advance
Local Website Optimization | | underdogmike0 -
Call Tracking, DNI Script & Local SEO
Hi Moz! I've been reading about this a lot more lately - and it doesn't seem like there's exactly a method that Google (or other search engines) would consider to be "best practices". The closest I've come to getting some clarity are these Blumenthals articles - http://blumenthals.com/blog/2013/05/14/a-guide-to-call-tracking-and-local/ & the follow-up piece from CallRail - http://blumenthals.com/blog/2014/11/25/guide-to-using-call-tracking-for-local-search/. Assuming a similar goal of using an existing phone number with a solid foundation in the local search ecosystem, and to create the ability to track how many calls are coming organically (not PPC or other paid platform) to the business directly from the website for an average SMB. For now, let's also assume we're also not interested in screening the calls, or evaluating customer interaction with the staff - I would love to hear from anyone who has implemented the DNI call tracking info for a website. Were there negative effects on Local SEO? Did the value of the information (# of calls/month) outweigh any local search conflicts? If I was deploying this today, it seems like the blueprint for including DNI script, while mitigating risk for losing local search visibility might go something like this: Hire reputable call-tracking service, ensure DNI will match geographic area-code & be "clean" numbers Insert DNI script on key pages on site Maintain original phone number (non-DNI) on footer, within Schema & on Contact page of the site ?? Profit Ok, those last 2 bullet points aren't as important, but I would be curious where other marketers land on this issue, as I think there's not a general consensus at this point. Thanks everyone!
Local Website Optimization | | Etna1 -
Image URLs changed 3 times after using a CDN - How to Handle for SEO?
Hi Mozzers,
Local Website Optimization | | emerald
Hoping for your advice on how to handle the SEO effects an image URL change, that changed 3 times, during the course of setting up a CDN over a month period, as follows: (URL 1) - Original image URL before CDN:www.mydomain.com/images/abc.jpg (URL 2) - First CDN URL (without CNAME alias - using WPEngine & their own CDN):
username.net-dns.com/images/abc.jpg (URL 3) - Second CDN URL (with CNAME alias - applied 3 weeks later):
cdn.mydomain.com/images/abc.jpg When we changed to URL 2, our image rankings in the Moz Tool Pro Rankings dropped from 80% to 5% (the one with the little photo icons). So my questions for recovery are: Do I need to add a 301 redirect/Canonical tag from the old image URL 1 & 2 to URL 3 or something else? Do I need to change my image sitemap to use cdn.mydomain.com/images/abc.jpg instead of www.? Thanks in advance for your advice.0 -
Yoast Local SEO Reviews/Would it work for me?
Hi everyone, I'm looking for some feedback on Yoast Local SEO, and if you think it'd work for our site. www.kempruge.com. Our site is a wordpress site, and there's nothing about it, off the top of my head, that makes me think it wouldn't work, but I've been wrong before. We do use All-In-One SEO, not the Yoast plugin, so I'm not sure if that's compatible.or would cause a problem? (The reason we use All-In-One and not Yoast is because that's what we had when I got here, and I'm worried what would happen if we switched). Also, we have three offices, and I need to be able to do local seo for all three. I know Yoast says it supports multiple offices, but I'd feel more comfortable if someone on here let me know from his/her experience that it did. Anything else you want to add about Yoast Local, I'm all ears! Thanks, Ruben
Local Website Optimization | | KempRugeLawGroup0