Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your reputation grow with Reviews AI
      Moz Local

      Let your reputation grow with Reviews AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Website Optimization
    5. Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)

    Local Website Optimization
    2
    4
    1041
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Adam_RushHour_Marketing
      Adam_RushHour_Marketing last edited by

      We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution.  However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install.

      Our proposed solution is to build it on tickets.domain.com.  This will exist only for selling and issuing the tickets.

      The question is, is there a way to do this without damaging their bounce rate and SEO scores?
      Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce.  In reality, customers will not notice the difference as we will clone the look and feel of domain.com

      Should we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com?

      Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution?

      Thank you so much for the help.

      1 Reply Last reply Reply Quote 0
      • LynnPatchett
        LynnPatchett last edited by

        Hi Adam,

        Are the ticket pages on the sub domain the same as the event pages on the main domain except with the ticketing system included? If yes it would make more sense to canonical each event ticketing page back to the same event page so: tickets.domain.com/event1 -> domain.com/event1.

        If the ticketing pages are not meant to be indexed at all then I would put the robots no index tag on them also (or a robots file on the whole subdomain) and keep an eye on GWT to make sure none of them creep in. Canonical tags are a 'recommendation' not a rule so if your plans are for these pages to not be indexed at all best to ensure that as completely as possible.

        1 Reply Last reply Reply Quote 1
        • Adam_RushHour_Marketing
          Adam_RushHour_Marketing @LynnPatchett last edited by

          Hey Leo!

          Thanks for the taking the time to answer me. I am going to set this up exactly as you recommend.

          1. I will install the same GA code from domain.com on tickets.domain.com

          2. Do you think I need to set the canonical URL on the various ticketing pages all back to the main domain?
          e.g. tickets.domain.com ---> canonical to domain.com
          e.g. tickets.domain.com/event1 ---> canonical to domain.com
          e.g. tickets.domain.com/event2 ---> canonical to domain.com
          e.g. tickets.domain.com/event3 ---> canonical to domain.com
          and so on?

          3. We did make all the header links of tickets.domain.com point straight back to their counterpart on domain.com.

          Does this seem like I basically got it all correct?

          Thanks again
          Adam

          1 Reply Last reply Reply Quote 0
          • LynnPatchett
            LynnPatchett last edited by

            HI,

            If technically that is the best solution for your needs then a couple of things to keep in mind:

            1. If you are using Universal Analytics subdomain tracking is included by default so if you put the same analytics code on your subdomain pages then you should not be seeing any 'bounces' -  google should be able to figure this out also.

            2. You can install GWT for the subdomain also. I dont think you can set the preferred domain for a subdomain setup but you can use GWT to monitor issues and make sure that duplicate pages for the subdomain are not getting indexed.

            3. To avoid indexing of the subdomain pages (which I assume you don't want) you could canonical them to their equivalent on the www domain. You could also meta robots no-index them all. If they creep in anyway you can use GWT to remove them.

            If the subdomain is a complete clone and the experience is seamless then why not make all links on the subdomain go back to the www domain pages. That way the only pages available on the subdomain would be the ticketing pages and the rest would be on the www as normal.

            Hope it helps.

            Adam_RushHour_Marketing 1 Reply Last reply Reply Quote 1
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • WebDaytona

              What's your proudest accomplishment in regards to SEO?

              After many years in the industry, you come to realize a few things.  One of of the biggest pain points for us   at web daytona  was being able to give clients a quick keyword ranking cost estimation. After multiple trial and error and relying on API data from one of the most reliable SEO softwares in our industry, we were able to develop an SEO tool that allows us to quickly and accurately get the estimated cost for a given keyword (s) using multiple variables. Most agencies can relate to that story. It’s something my colleagues and I at Web Daytona have been through before. Finding the cost and amount of time needed to rank for a keyword is a time consuming process. That’s why it’s a common practice to sell SEO packages of 5-10 keywords for about $1000-2000 / month. The problem is not all keywords are equally valuable, and most clients know this. We constantly get questions from clients asking: “how much to rank for this specific keyword?” It’s difficult to answer that question with a pricing model that treats the cost of ranking every keyword equally. So is the answer to spend a lot more time doing tedious in-depth keyword research? If we did we could give our clients more precise estimates. But being that a decent proposal can take as long as 2-5 hours to make, and agency life isn’t exactly full of free time, that wouldn’t be ideal. That’s when we asked a question. What if we could automate the research needed to find the cost of ranking keywords? We looked around for a tool that did, but we couldn’t find it. Then we decided to make it ourselves. It wasn’t going to be easy. But after running an SEO agency for over a decade, we knew we had the expertise to create a tool that wouldn’t just be fast and reliable, it would also be precise. Fast forward to today and we’re proud to announce that The Keyword Cost Estimator is finally done. Now we’re releasing it to the public so other agencies and businesses can use it too. You can see it for yourself here. Keyword-Rank-Cost-Ectimator-Tool-by-Web-Daytona-Agency.png

              Local Website Optimization | | WebDaytona
              0
            • GoogleAlgoServant

              Geo-Targeting Boroughs/Neighborhoods in New York

              Is there a way to determine which boroughs/neighborhoods are drawing traffic in big cities like NYC and LA?Google Analytics lists all traffic under the city name, so New York, NY, gets 90%+ of the traffic.

              Local Website Optimization | | GoogleAlgoServant
              3
            • empireelec

              Does multiple sites that relate to one company hurt seo

              I know this has been asked and answered but my situation is a little different. I am a local electrical contractor.  I specialize in a service and not a product.  Competition is high in the local market due to the other electrical contractors that have well seasoned sites with very good DA/PA.  Although new to the web I am not new to the trade.  Throughout years almost back to the AOL dialup days I have been collecting domain names for this particular purpose.  Now I want to put them to good use. Being an electrical contractor, there are many different facets of work and services we provide. My primary site is empireelec.com A second site I threw online overnight with minimal content is jacksonvillelightingrepair.com.  Although it is a fresh site, there is minimal content and I have put almost zero effort in to it.  It appears to be ranking for keywords a lot quicker. That leads me to believe I should utilize my other domain jacksonvillefloridaelectrician.com and target just the keyword Jacksonville Florida Electrician. It leads me to believe I should use jacksonvillebeachelectrician.com for targeting electricians in jacksonville beach. And again with jacksonvilleelectricianservice.com I can provide a unique phone number for each site. Am I going about this all wrong?  Everything I read says no,no,no but I feel my situation is a little more unique.

              Local Website Optimization | | empireelec
              1
            • NAHL-1430

              Local SEO for National Brands

              Hi all, When it comes to local SEO in 2015, I appreciate that having a physical location in the town/city you wish to rank is a major factor. However, if you're a national brand is it still possible to rank for local searches when you're based in one location? The reason I ask is that, although our service is national, the nature of what we offer means that it is not inconceivable that people would search for a local variation of our top keywords. Other than the standard things - location in the content, the H1/H2s, title tag, meta description, url etc. - is there anything national businesses can do to help? Thanks in advance. John

              Local Website Optimization | | NAHL-1430
              0
            • Red_Spot_Interactive

              Subdomain versus Subfolder for Local SEO

              Hello Moz World, I'm wanting to know the best practices for utilizing a subdomain versus a subfolder for multi location businesses, i.e. miami.example.com vs. example.com/miami; I would think that that utilizing the subdomain would make more sense for a national organization with many differing locations, while a subfolder would make more sense for a smaller more nearby locations. I wanted to know if anyone has any a/b examples or when it should go one way or another? Thank you, Kristin Miller

              Local Website Optimization | | Red_Spot_Interactive
              0
            • Kingalan1

              SEO Value in Switching to ".NYC" Domain?

              Recently " .NYC" domains have become available for purchase to New York City based businesses. I own and operate a New York City commercial real estate firm, nyc-officespace-leader.com. New domain would be www.metro-manhattan.nyc Our existing domain has been in use for seven years.would there be an SEO benefit to transferring our site to .NYC domain? Or would a new domain kill our domain rank? Thanks, Alan

              Local Website Optimization | | Kingalan1
              0
            • aj613

              Website Migration - remove unnecessary sub-folder?

              Rebuilding a site that currently has good rankings.  The original site was build in Joomla. I am doing the rebuild on WordPress.  The old site is at the domain www.savannah-dentist.com, but clicking on any link generates a url with a subfolder; i.e. the website is at www.savannah-dentist.com, click on the logo and you will go to www.savannah-dentist.com/rosenthal/, the "meet the doctors" link goes to "www.savannah-dentist.com/rosenthal/meet-the-doctors" When I rebuild the site, do I have to retain that url structure? If I get rid of the folder and make everything simply like www.savannah-dentist.com/meet-the-doctors, will I be jeopardizing our rankings? Thanks! -Adam

              Local Website Optimization | | aj613
              0
            • KempRugeLawGroup

              Yoast Local SEO Reviews/Would it work for me?

              Hi everyone, I'm looking for some feedback on Yoast Local SEO, and if you think it'd work for our site. www.kempruge.com. Our site is a wordpress site, and there's nothing about it, off the top of my head, that makes me think it wouldn't work, but I've been wrong before. We do use All-In-One SEO, not the Yoast plugin, so I'm not sure if that's compatible.or would cause a problem? (The reason we use All-In-One and not Yoast is because that's what we had when I got here, and I'm worried what would happen if we switched). Also, we have three offices, and I need to be able to do local seo for all three. I know Yoast says it supports multiple offices, but I'd feel more comfortable if someone on here let me know from his/her experience that it did. Anything else you want to add about Yoast Local, I'm all ears! Thanks, Ruben

              Local Website Optimization | | KempRugeLawGroup
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.