Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Not found errors (404) due to being hacked
-
Hi Moz Guru's
Our website was hacked a few months ago, since then we have taken various measures, last one being redesigning the website all together and removing it from a WordPress platform. So far all is going well, except that the 404 not found errors keeps coming up in Google Webmaster tools. The URLs are spam pages that were created by the virus. And these spam pages have been indexed by Google, and now we are struggling to get rid of them.
Is there any way we can deal with these 404 spam pages links? Is marking all of them as fixed in the webmaster tools - search console- crawl errors helpful in any way? Can this have a negative impact on the SEO ?
Looking forward to your answers.
Many thanks.
-
I have a new client and just discovered on Open Site Explorer hundreds of links to ghost pages. The anchor text is stuff like Criminal Background Checks Las Vegas or Find Missing Persons.
I am not the webmaster. What advice should I give him?
Julie
-
Green Stone,
Thank you for your reply. At the moment we are manually trying to remove the links by using "Remove outdated content" tool whilst also creating a list of spammy links that might backlink to those spam pages we are removing, that were created by the virus.
Thank you.
-
Monica,
Sounds like you guys have taken the necessary steps to clean up the website and prevent it from occurring again. 404 spam links are a pain, that can often take some time to be removed from google's index all-together.
- A way to speed up the process is by changing the 404 status of these pages, and having it return a "410" error instead. This tells google it is a permanent non-existent page, and thus it will fall out of the index more quickly than a regular 404.
- In the meantime, if the number of 404 errors aren't overwhelming, you could try the "remove urls" tool within search console for these pages, which will temporarily remove them from the index all together. (emphasis on temporary)
- Marking them as fixed wouldn't be helpful, as the errors still exist, and would return to your search console not long after. (it certainly wouldn't harm your SEO, it just wouldn't be very helpful in this specific instance).
Hope that helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
404 Errors flaring on nonexistent or unpublished pages – should we be concerned for SEO?
Hello! We keep getting "critical crawler" notifications on Moz because of firing 404 codes. We've checked each page and know that we are not linking to them anywhere on our site, they are not published and they are not indexed on Google. It's only happened since we migrated our blog to Hubspot so we think it has something to do with the test pages their developers had set up and that they are just lingering in our code somewhere. However, we are still concerned having these codes fire implies negative consequences for our SEO. Is this the case? Should we be concerned about these 404 codes despite the pages from those URLs not actually existing? Thank you!
Intermediate & Advanced SEO | | DebFF
Chloe0 -
Site structure: Any issues with 404'd parent folders?
Is there any issue with a 404'd parent folder in a URL? There's no links to the parent folder and a parent folder page never existed. For example say I have the following pages w/ content: /famous-dogs/lassie/
Intermediate & Advanced SEO | | dsbud
/famous-dogs/snoopy/
/famous-dogs/scooby-doo/ But I never (and maybe never plan to) created a general **/famous-dogs/ **page. Sitemaps.xml does not link to it, nor does any page on my site. Is there any concerns with doing this? Am I missing out on any sort of value that might pass to a parent folder?0 -
404 or 410 status code after deleting a real estate listing
Hi there, We manage a website which generates an overview and detailpages of listings for several real estate agents. When these listings have been sold, they are removed from the overview and pages. These listings appear as not found in the crawl error overview in Google Search Console. These pages appear as 404's, would changing this to 410's solve this problem? And if not, what fix could take care of this problem?
Intermediate & Advanced SEO | | MartijntenCaat0 -
LinkedIn 999 HTTP Errors
I am working on a website, https://linkedinforbusiness.net and a ton of 999 HTTP errors have only now surfaced. I would venture from reading the "Request denied" error in the log, LinkedIn means to block BLCs attempts to check those links. It might be because the site has a lot of LinkedIn links; maybe they find it suspicious that the server is sending a lot of requests for their links. How do you see this? Any fixes? What level of harm do you think it brings to the site? I have removed all similar links to LinkedIn from my site to avoid this (https://www.hillwebcreations.com). However, this isn't so easily done for LinkedIn For Business, as her work in all about helping businesses and individuals optimize their use of LinkedIn.
Intermediate & Advanced SEO | | jessential0 -
Mobile Googlebot vs Desktop Googlebot - GWT reports - Crawl errors
Hi Everyone, I have a very specific SEO question. I am doing a site audit and one of the crawl reports is showing tons of 404's for the "smartphone" bot and with very recent crawl dates. If our website is responsive, and we do not have a mobile version of the website I do not understand why the desktop report version has tons of 404's and yet the smartphone does not. I think I am not understanding something conceptually. I think it has something to do with this little message in the Mobile crawl report. "Errors that occurred only when your site was crawled by Googlebot (errors didn't appear for desktop)." If I understand correctly, the "smartphone" report will only show URL's that are not on the desktop report. Is this correct?
Intermediate & Advanced SEO | | Carla_Dawson0 -
When should you 410 pages instead of 404
Hi All, We have approx 6,000 - 404 pages. These are for categories etc we don't do anymore and there is not near replacement etc so basically no reason or benefit to have them at all. I can see in GWT , these are still being crawled/found and therefore taking up crawler bandwidth. Our SEO agency said we should 410 these pages?.. I am wondering what the difference is and how google treats them differently ?. Do anyone know When should you 410 pages instead of 404 ? thanks Pete
Intermediate & Advanced SEO | | PeteC120 -
Weird 404 URL Problem - domain name being placed at end of urls
Hey there. For some reason when doing crawl tests I'm finding pages with the domain name being tacked on the end and causing 404 errors.
Intermediate & Advanced SEO | | Jay328
For example: http://domainname.com/page-name/http://domainname.com This is happening to all pages, posts and even category type 1. Site is in Wordpress
2. Using Yoast SEO plugin Any suggestions? Thanks!0 -
Can we retrieve all 404 pages of my site?
Hi, Can we retrieve all 404 pages of my site? is there any syntax i can use in Google search to list just pages that give 404? Tool/Site that can scan all pages in Google Index and give me this report. Thanks
Intermediate & Advanced SEO | | mtthompsons0