Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Local SEO - two businesses at same address - best course of action?
-
Hi Mozzers - I'm working with 2 businesses at the moment, at the same address - the only difference between the two is the phone number.
I could ask to split the business addresses apart, so that NAP(name, address, phone number) is different for each businesses (only the postcode will be the same).
Or simply carry on at the moment, with the N and Ps different, yet with the As the same - the same addresses for both businesses.
I've never experienced this issue before, so I'd value your input.
Many thanks, Luke
-
Thanks Miriam - that makes good sense - many thanks for your feedback
Luke
-
Hi Luke!
Excellent additional details. This definitely should pass muster as two distinct businesses. And I do advise using the distinct addresses for each business as they genuinely do each have their own address. You want customers (and bots) to associate the right address with the right business. So you'll have a unique name, address, phone number and categories for these 2 businesses and should be a-okay!
-
Hi Miriam and I'm very grateful for your input, as ever.
Here's some clarification:
One business is a cookery school offering educational services - the other business is a restaurant open to the public, run by the students of the cookery school (both are owned by the same company).
The company in question has been using the same address for both - 24-27 Castle Mews - t**he business names and phone numbers are different. **
So all seems OK at the moment. I could keep their shared address as it is, which is accurate.
However, it is also clear that each business actually has a distinct address within Castle Mews, so if I wish to differentiate/split the addresses, so each business has a distinct address, I can:
The restaurant is at 24-26 Castle Mews - the cookery school is at 27 Castle Mews, so does it make sense to split the addresses along these lines, or doesn't it really matter?
Look forward to hearing from you, Luke
-
Hey Luke!
Good conversation going on here. I'm going to respectfully disagree with the advice of adding a fictitious suite element to the address, as using your real-world address only is one of the guidelines about which Google is very clear. Using suite addresses in this scenario has, indeed, been something people have experimented with in the past, prompted by Google's past fiasco with large numbers of listings merging due to shared partial details. However, Google seems to have gotten much better at not merging listings, and, in fact, seems quite capable of discerning one business from another despite a shared address. However, I will make these provisos:
-
Luke, I want to be sure I understand what you're saying about only the phone number being different? Aren't the names of the 2 businesses different? If not, and this is actually just one business, then they are only eligible for a single GMB listing - not two of them.
-
Yes, the phone numbers must be unique.
-
There can be trouble if the two businesses are in the same industry. In other words, if one business is Bill's Garage and the other business is Frank's Garage, you'll want to regularly monitor for any signs of merging.
-
It's a good idea not to share Google categories between the two businesses, if it can be helped.
-
Always make sure (as the Local SEO) that you really are marketing two separate businesses that adhere to Google's definition of that. For example, you may encounter clients who want to market their air conditioning repairs as a separate business from their heater repairs, when in fact this is actually just a single business. You'll do more harm than good by helping the client try to market themselves as though they were two. Point to the guidelines and explain the disaster that can come from getting on Google's bad side and you'll be doing the client a world of good
Hope this helps!
-
-
There are tons of businesses that share a street address with others (like at a shopping mall). I've never seen a problem where having 2 addresses the same affected anything. The suite A/B thing is fine though, even if it's only a placebo effect.
-
Ah, so varying all elements - the Name, Address and Phone number - that seems logical - thanks for your feedback.
-
Hi Luke,
I've had many clients in the same situation. The approach I typically take is to split up the street address between a Suite A and Suite B (or some similar variation of that). Google is still able to pinpoint the geographic location of the business, but also recognizes that they're not identical.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best SEO Strategy for Badges & Awards.
Hello Moz Friends! I was wondering what the correct "SEO friendly" strategy is with badges and awards. We recently got BBB accredited and added their badge to the footer of the website. We also added a review badge from shopper approved to the footer. As I'm joining other communities, I see there's badges given to us. For example, Alignable. Great place for networking. They offer a badge that says "locals recommend us" or something. Should I embed these badges onto our website someplace? Should I create a page for just badges or place them in the footer or sidebar widgets? What the best SEO practice for this? Thank you!!
Intermediate & Advanced SEO | | LindsayE2 -
Splitting One Site Into Two Sites Best Practices Needed
Okay, working with a large site that, for business reasons beyond organic search, wants to split an existing site in two. So, the old domain name stays and a new one is born with some of the content from the old site, along with some new content of its own. The general idea, for more than just search reasons, is that it makes both the old site and new sites more purely about their respective subject matter. The existing content on the old site that is becoming part of the new site will be 301'd to the new site's domain. So, the old site will have a lot of 301s and links to the new site. No links coming back from the new site to the old site anticipated at this time. Would like any and all insights into any potential pitfalls and best practices for this to come off as well as it can under the circumstances. For instance, should all those links from the old site to the new site be nofollowed, kind of like a non-editorial link to an affiliate or advertiser? Is there weirdness for Google in 301ing to a new domain from some, but not all, content of the old site. Would you individually submit requests to remove from index for the hundreds and hundreds of old site pages moving to the new site or just figure that the 301 will eventually take care of that? Is there substantial organic search risk of any kind to the old site, beyond the obvious of just not having those pages to produce any more? Anything else? Any ideas about how long the new site can expect to wander the wilderness of no organic search traffic? The old site has a 45 domain authority. Thanks!
Intermediate & Advanced SEO | | 945010 -
SEO impact of 301 redirects based on IP addresses from a specific state
Hello Moz Community! We are facing an issue that may or may not be unique, but need some advice and/or clarification on the best way to address the issue. We recently rebranded and launched a new site under a new domain and things have been progressing well. Â However, despite all the up front legwork on trademarks and licensing, we have recently encountered a hiccup that forces us to revert to the old URL/branding for one specific state. Â This may be a temporary issue that lasts a couple of months or it could potentially be in the court system for a couple of years. One potential solution we have discussed is to redirect the new site to the old site based on IP addresses for the state in question. Â Looking for any guidance on what type of impact this may have on SEO. Â Also open to any other suggestions or guidance on dealing with this situation. Thanks
Intermediate & Advanced SEO | | VeteransFirstMarketing0 -
AJAX requests and implication for SEO
Hi, I got a question in regard to webpages being served via AJAX request as I couldn't find a definitive answer in regard to an issue we currently face: When visitors on our site select a facet on a Listing Page, the site doesn't fully reload. As a consequence only certain tags of the content (H1, description,..) are updated, while other tags like canonical URLs, meta noindex,nofollow tag, or the title tag are not updating as long as you don't refresh the page. We have no information about how this will be crawled and indexed yet but I was wondering if anyone of you knows, how this will impact SEO?
Intermediate & Advanced SEO | | FashionLux0 -
What's the best possible URL structure for a local search engine?
Hi Mozzers, I'm working at AskMe.com which is a local search engine in India i.e if you're standing somewhere & looking for the pizza joints nearby, we pick your current location and share the list of pizza outlets nearby along with ratings, reviews etc. about these outlets. Right now, our URL structure looks like www.askme.com/delhi/pizza-outlets for the city specific category pages (here, "Delhi" is the city name and "Pizza Outlets" is the category) and www.askme.com/delhi/pizza-outlets/in/saket for a category page in a particular area (here "Saket") in a city. The URL looks a little different if you're searching for something which is not a category (or not mapped to a category, in which case we 301 redirect you to the category page), it looks like www.askme.com/delhi/search/pizza-huts/in/saket if you're searching for pizza huts in Saket, Delhi as "pizza huts" is neither a category nor its mapped to any category. We're also dealing in ads & deals along with our very own e-commerce brand AskMeBazaar.com to make the better user experience and one stop shop for our customers. Now, we're working on URL restructure project and my question to you all SEO rockstars is, what can be the best possible URL structure we can have? Assume, we have kick-ass developers who can manage any given URL structure at backend.
Intermediate & Advanced SEO | | _nitman0 -
Is tabbed content bad for SEO?
I work for a Theater show listings and ticketing website. In our show listings pages (e.g. http://www.theatermania.com/broadway/this-is-our-youth_302998/) we split our content into separate tabs (overview, pricing and show dates, cast, and video). Are we shooting ourselves in the foot by separating the content? Are we better served with keeping it all in a single page? Thanks so much!
Intermediate & Advanced SEO | | TheaterMania0 -
Domain expiration and seo
My domain name is free with my service with yahoo but it expires every year and gets extended automatically as I continue service, how does this impact my seo efforts? I've heard that the search engines prefer sites to expire in 3 years or more? Is this a fact?
Intermediate & Advanced SEO | | bronxpad0 -
Does capitalization matter for SEO?
Two places capitalization comes into play: (1) on-page use (title, h1, body text, img alt text, etc) (2) external anchor text I didn't think it mattered from Google's point of view for on-page usage (is this correct?) but I notice that OpenSiteExplorer' s 'anchor text distribution' tab shows different counts for the same keyword if it's capitalized in different ways (eg seomoz.org is listed separate from SEOmoz.org). Is that just OSE or does Google treat the keyword/phrase different based on its capitalization, too? And if so, then should I be creating external links to my site with the 'regular' and 'Capitalized' versions of my key phrases?
Intermediate & Advanced SEO | | scanlin1