Screen Resolution Concern in Google Analytics Mobile App

[Francis.Magos]

Hi everyone,

I stumbled upon my Google Analytics screen resolution report and saw this:

http://imgur.com/a/rwobq

Are they the same screen resolution since they do have separate sessions in Google Analytics? What's the reason behind this?

[bridget.randolph]

Hi Francis,

They should be different sessions, they could be the same type of device or even the same device used in a different way.

There is also a report which will tell you exactly what devices were used, which might be helpful.

[Francis.Magos]

Hi Igor,

So you are saying that they are of the same device yet it depends on the user on how are they going to use it?

Thanks,

Francis

[Igor.Go]

Different screen orientation. Someone holds the phone (tablet) vertically and someone horizontally