Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Digital Marketing
    3. Web Design
    4. Website rankings drop significantly after moving to new hosting provider

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Website rankings drop significantly after moving to new hosting provider

    Web Design
    3
    7
    3011
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • IsaCleanse
      IsaCleanse last edited by

      My website - www.isacleanse.co.nz has dropped from being top10 rankings for all of my keywords to not even being in top 50 after just checking now.

      It used to be hosted on: www.1stdomains.nz
      It got migrated to Sitground servers about a month ago

      See attached screenshot - would moving hosting provider cause such a huge drop? Or would there be anything else I should be looking at ?

      J2ahi

      1 Reply Last reply Reply Quote 0
      • IsaCleanse
        IsaCleanse @FrankViolette last edited by

        Now that I check rankings for isacleanse.co.nz (without the www.) the keywords are all ranking in the same spot they used to be... so what I can gather there is no issue but instead my 'rank tracker' for keywords within MOZ was updating the rankings for a www. when the rankings have now moved to the non www. site?

        Does that make sense? I've now reinstated back the www. before the domain name as I prefer it this way.

        I will still make those changes that you've mentioned above! Much appreciated

        1 Reply Last reply Reply Quote 0
        • FrankViolette
          FrankViolette @IsaCleanse last edited by

          Make sure that you are doing 301 redirects from your www links to your new non-www links. This will tell search engines where the new pages are.

          IsaCleanse 1 Reply Last reply Reply Quote 0
          • PenaltyHammer
            PenaltyHammer @IsaCleanse last edited by

            Not as important reason as the rest I mentioned. Correct all and will be fine.

            1 Reply Last reply Reply Quote 0
            • IsaCleanse
              IsaCleanse last edited by

              Thanks for your responses Frank & Krzysztof!

              From what I can tell the site has been migrated and is now showing as isacleanse.co.nz and it used to have a www. before it - would this be the reason for the drop?

              PenaltyHammer FrankViolette 2 Replies Last reply Reply Quote 0
              • PenaltyHammer
                PenaltyHammer last edited by

                Hi Sandi Matic.

                Indeed, server location is in US and that matters.

                On the other hand I see in google search result versions of your website: with www and without www. I see also this at the end of google results:
                "In order to show you the most relevant results, we have omitted some entries very similar to the 89 already displayed.
                If you like, you can repeat the search with the omitted results included."
                so this means you have some amount of similar content.

                In code I see this: but your website is dedicated to New Zealand right? Change this (and all other) to en-NZ. Setting hreflang can help too.

                Also you have little amount of linking domains (weak or weaker domains after new penguin 4). Worth to do is linkbuilding.

                Another errors are meta descriptions are part of main content, heading h1 doubled, etc. To check all, page by page seo audit is needed. Even if you had it before, now you have to fix those onpage things to get better serps/traffic.

                1 Reply Last reply Reply Quote 3
                • FrankViolette
                  FrankViolette last edited by

                  I only see 2 reasons for your rank to drop like this after switching servers. Your site is slower after the move and your servers location(not sure about this one, maybe someone else can confirm).

                  #1 - Site speed is a key factor  for ranking so if you had excellent speed and you switched to average speed, this could be one of the cause.

                  Did you notice if your site is slower after the move? And how long after the move did your rank start dropping?

                  #2 - If your server was in New Zealand and now it's, lets say in the US, there is an added respond time for people looking for you website in New Zealand.

                  Do you know in which country is the new server located in? A good CDN might help if that's the issue.

                  I hope this points you in the right direction to get your issue resolved!

                  1 Reply Last reply Reply Quote 2
                  • 1 / 1
                  • First post
                    Last post

                  Got a burning SEO question?

                  Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                  Start my free trial


                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • StillLearning

                    Website Redesign and Migration to Squarespace killed my Ranking

                    My old website was dated, ugly, impossible to update and a mess between hard-coded pages and WP, but we were ranking #1 in the organic searches for our key words. I just redesigned my website using Squarespace.  I kept most of the same text on the pages (for key words) and kept the same Meta-Tags and Title Tags for each page as much as possible. Once I was satisfied that I had done as much on-page optimization as I could, I changed the IP in our Domain Name Registry so that it would point to our new website on the Squarespace host.  And our new website was live! ...Then I watched in dismay as our ranking fell into oblivion. I think this might have something to do with not doing any 301 redirects from the old website and losing all of my link juice. Is this the case?  And, if so, how do I fix it? Our website url is www.kanataskinclinic.ca Thanks

                    Web Design | | StillLearning
                    1
                  • Dynata_panel_marketing

                    Are non-breaking spaces ( ) in keyword phrases bad for ranking

                    Hello all, I came across a tip for avoiding text orphans in responsive design by putting a non-breaking space between the last two words. While this works nicely, I was wondering if I did this inside of a keyword phrase, would it still rank equally as well? Or will it be viewed as separate phrases or terms? Thanks, Roman

                    Web Design | | Dynata_panel_marketing
                    0
                  • NachoRetta

                    Spanish website indexed in English, redirect to spanish or english version if i do a new website design?

                    Hi MOZ users, i have this problem. We have a website in Spanish Language but Google crawls it on English (it is not important the reasons). We re made the entire website and now we are planning the move. The new website will have different language versions, english, spanish and portuguese. Somebody tells me that we have to redirect the old urls (crawled on english) to the new english versions, not to the spanish (the real language of the firsts). Example: URL1 Language: Spanish - Crawled on English --> redirect to Language English version. the other option will be redirect to the spanish new version, which the visitor is waiting to find. URL1 Language: Spanish - Crawled on English --> redirect to Language Spanish version. What do you think? Which is the better option?

                    Web Design | | NachoRetta
                    0
                  • jwanner

                    How long should an old site redirecting to a new site remain activated on a server?

                    Once I switch a site to a new domain (with links to corresponding/relative pages), will I have to keep the old site live forever for those links to work, or how long should I wait before I inactivate the old site on our server?

                    Web Design | | jwanner
                    0
                  • johncurlee

                    Best practice for multilanguage website ( PHP feature based on Browser or Geolocalisation)

                    Hi Moz Experts I would like to know what does it the best practice for multilanguage website for the default language ? There are several PHP features to help users to get the right language when they come from SEO and direct; present the default language by browser language, by gelolocalisation, etc. However, which one is the most appropriate for Quebec company that try to get outside Canada ? PRO and CONS. Thank you in advance.

                    Web Design | | johncurlee
                    0
                  • Colbys

                    Drop Down Menus and Crawlability

                    Hello, We are working on a complete site redesign.  One of the mock-ups that are being reviewed is of a page that encompasses and entire category of products, but the only way the user can see the products is to fill out several drop down menus, and then a subset of products that match that criteria will appear. Once that list appears, the user will then be able to click on each of the products and will then be taken to the product page. I'm concerned that this layout will pose a crawlability issue since click activity and drop down menus have always been a problem for bots in the past, has anything changed?  Will the bot be able to follow the links to these product pages if it can't see them since it can't fill out the form? Also, depending on the functionality of this 'form', I'm assuming the product listing will be populated dynamically and pulled from another source, which means that the product links will not live in the html of the page, and hence cannot be crawled.  Does anyone know how this is normally handled?  Do the actual results usually live elsewhere or does it live in the html of that page? Any thoughts or clarity around this would be appreciated.

                    Web Design | | Colbys
                    0
                  • 1SMG

                    3 Brands, 3 Services, 3 Different Websites Right?

                    My client was told that having 1 website for 3 different brands/services is better than having 3 websites. I need your help to prove my value to a new client.  This client has worked with Reach Local on PPC for some time and when they first got started the Reach Local Markering Consultant told this cleint that they needed to have one site for better SEO purposes. The client was told that Google ranks websites higher if they have more paid traffic going to them.  I've been doing this for long enough to realize this does not help ranking, at least not enough to make a difference. Keep in mind this is for 3 different companies.  One company does plumbing, another electrical and the last one does air conditioning.  They also have  4 locations but only two locations have mutliple services opperating out of them.  I understand these 2 location will not have there own Google+ Local / Places listing.  Using the same address for 2 different business and expecting a first page ranking is just not possible. Right now when you visit the clients website you see a logo that rotates with a banner section that follows the logo rotation.  First you see the AC Company and then the Plumbing etc.  I see this as confusing to the end user and it is more work to get it ranked for SEO.  I recommended that we build 3 speerate websites for each service and just list out all the addresses that the company services on the contact page.  I would also design inside the footer links to the other services for branding purposes. Please share your thoughts on how you would handle this if you were doing the SEO for your own 3 different business services. I really appreicate any input/insight to this.  Thank you so much in advance!!!!

                    Web Design | | 1SMG
                    0
                  • bronxpad

                    Self hosted or YouTube Hosted Videos for SEO?

                    I am trying to plug holes in my site and the one thing that is lacking is unique videos. I was wondering what is the best way to go about videos for seo purposes? Should I just post onto a youtube channel and then embed into my site or should I look to just place videos on my site with software or should I use any of the other venders out there like Vimeo? Not sure which is the best route. Any tips?

                    Web Design | | bronxpad
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.