HELP!!! Steep Drop in Organic Traffic Starting 11/1/16
-
Starting November 1st, organic web traffic from Google dropped from an average of about 60 visits a day to about 5 per day. So we are more than 90% off!!!!
At the end of September, we modified the header of the site to simplify it. We also added a snippet of code to each page to enable Zoho "Sales IQ" to work. Sales IQ enables us to track visitors and engage in chat sessions with them. Apart from that no changes have been made from the site.
Any ideas as to what could have caused this drop in traffic? Was there a Google update at that time that could have caused the drop? Or could the recent site changes have caused this?
I have attached a Google Webmasters Tool report showing the drop in traffic.
I would very much appreciate some insight into this, as all organic traffic to our site has ceased.
Thanks,
Alan -
It's a relief (that your traffic has not dropped)!
I suggest you go to the sales IQ support forum for a starter. Someone there may be able to help. I saw one other thread about analytics not being accurate and it was resolved by an employee fairly quickly.
-
Like Donna, I too cannot find any mention of Google Analytics or Google Tag Manager on your website. because of this you will not be getting any data from a visitor perspective to your pages being shown in your reports.
-
Hi Donna:
I seem to recall that in 2013 we migrated to Google Analytics with "Goals" set up. This was set up in a manner that did not use tracking code. I am not a developer and it was 3 years but I distinctly remember extensive efforts to implement this more sophisticated tracking.
Today my developer confirmed that traffic has not dropped in the last few months, however Google Analytics has not been able to detect of track this traffic since the Zoho Java script for the Sales IQ product was installed.
Any ideas or suggestions???
Thanks,
Alan -
Kingalan1,
I only took a quick look, but I don't see the Google Analytics tracking code in the source code. Is it possible it was removed?
-
I forgot to mention the Zoho Sales IQ Javascript code that was pasted into the site was the following:
Could this cause a traffic drop?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Huge organic drop following new site go live
Hi Guys, I am currently working on a site that's organic traffic suffered ( and is still suffering ) a huge drop in organic traffic. From a consistent 3-400 organic visits a day to almost zero. This happened as soon as the new site went live. I am now digging to find out why. 301s were put in place ( over 2, 500 over them ) and there are still over 1,100 outstanding after review search console this morning. Having looked at the redirect file that was put in place when the new site went live, it all look OK, apart from the redirects look like this... http://www.physiotherapystore.com/ to http://physiotherapystore.com/ Where the new URL is missing www. - I am concerned this is causing a large duplicate issue as both www. and non www. work fine. I am right to have concern or is this something not to worry about?
Intermediate & Advanced SEO | | HappyJackJr0 -
Why have I lost my #1 ranking?
Hello! Ever since switching to a new website back in late 2014, my rankings have suffered. My webpage https://www.shwoodshop.com was always the #1 google position for the keywords "wood sunglasses" and "wooden sunglasses". For a while my site bounced back a forth between the #1 and #2 spots, but in the last 4 months I have been stuck with a #3 rank for both keywords. I hired an SEO company to help fix the problem but after a year of work, there was still no positive change. I have had multiple experts take a look at my site, but to no avail. All signs seem to point to a stronger, healthier site than my competition. My domain authority and page authority are much greater than the competition with the #1 and #2 rankings. I have used the On-Page grader and other tools to try and help, and even though I am getting an "A" grade, I'm still not improving my rankings. I ran a link metric comparison for my website versus the competition and attached it to this post. The main area I seem to be lacking is the Internal Equity-Passing Links. The top competitor has a ridiculous amount, which I think may be due to their use of breadcrumbs. Is this enough to make the difference? My other thought is that I could be suffering from duplicate page content. My website is setup to be "localized" via Subdirectories With gTLDs (.com/us, .com/eu, .com/au, .com/international). The on-page content is the exact same, but the prices for the products changes depending on your location. Moz shows a ton of duplicate pages due to this. Could I be getting penalized for this? I am an SEO novice and trying to learn as much as possible while investigation this issue. Any suggestions or ideas would be greatly appreciated! -Taylor wUiyU
Intermediate & Advanced SEO | | shwoodeyewear0 -
Canonical page 1 and rel=next/prev
Hi! I'm checking a site that has something like a News section, where they publish some posts, quite similar to a blog.
Intermediate & Advanced SEO | | teconsite
They have a canonical url pointing to the page=1. I was thinking of implementing the rel=next/ prev and the view all page and set the view all page as the canonical. But, as this is not a category page of an ecommerce site, and it would has more than 100 posts inside in less than a year, It made me think that maybe the best solution would be the following Implementing rel=next/prev
Keep page 1 as the canonical version. I don't want to make the users wait for a such a big page to load (a view all with more than 100 elements would be too much, I think) What do you think about this solution? Thank you!0 -
Natural Fluctuation in Search Traffic
This is going to sound like a weird question... I'm curious to know whether there is a natural fluctuation in the actual number of searches being made online each week. It would be great to relate this to the performance of my own organic traffic each week. For example, if organic search traffic is down 10% week on week, is that because search in general is down 10%? Has anybody ever looking into this?
Intermediate & Advanced SEO | | ausmed0 -
Clean URL help!
Hi all, In short, i'm looking to redirect examplepage.html to examplepage .I've got rid of the .html, sitewide this morning. However I want to redirect Google & people who have bookmarked the old url structure. Currently if you have the extension on or not, it will show in your browser. I'm wanting /examplepage.html to 301 redirect to /examplepage I've gone the normal way I'd do it by adding in .htaccess: Redirect 301 /examplepage.html http://www.example.com/examplepage I'm assuming it isn't redirecting as the example.html page is no longer... what is the way around this? Thanks for any help! In firefox the error of the page is: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Intermediate & Advanced SEO | | Whittie0 -
My site is always in the top 4 on google, and sometimes goes to #2\. But the site at #1 is always at #1 .. how can i beat them?
So i'm sure this is a very generic question.. of course everyone wants to be #1. We are an ecommerce web site. We have all sorts of products, user ratings, and are loved by our customers. We sell over 3 million a year. So let me give you some data.. First of all one of the sites that keeps taking the #2 or #3 spot is amazons category for what we sell.. (i'm not sure if I should say who we are here.. as I don't want the #1 spot to realize we are trying to take them over!) Amazon of course has a domain authority of 100. But they never take the #1 spot. The other site that takes the #2 and #3 spot is not even selling anything. Happens to be a technical term's with the same name wikipedia page! (i wish google would figure out people aren't looking for that!) Anyways.. every day we bouce back and forth between #4 and #2.. but #1 never changes.. Here are the stats of us verse #1 from moz: #1: Page Authority: 56.8, Root Domains Linking to page: 158, Domain Authority: 54.6: root domains linking to the root domain 1.42k my site: Page Authority: 60.6, Root domains linking to the page: 562, Domain Authority: 52.8: root domains linking to the root domain: 1.03k So they beat us in domain authority SLIGHTLY and in root domains linking to the root domain. So SEO masters.. what do I do to fix this? Get better backlinks? But how.... I can't just email GQ and ask them to write about us can I? I'm open to all things.. Maybe i'm not using moz data correctly.. We should at least be #2. We get #2 every other day.
Intermediate & Advanced SEO | | 88mph0 -
Please help with some content ideas
I was reading this post http://www.clambr.com/link-building-tools/ about how he had basically outreached to experts in the field and each one had shared this post with their followers. I am wondering how this could translate to our small business marketing and design blog I am really struggling for content ideas that will work in regards to popularity and link building.
Intermediate & Advanced SEO | | BobAnderson0 -
DMCA Complaint to Google - HELP
I have several sites copying my content, which I found out via Copyscape.com. Unfortunately, this is giving me duplicate content. I filed a DMCA complaint through Google and the infringing pages were approved but the pages still remain. Can someone please help me understand this better? I thought Google was supposed to remove these pages? Am I supposed to content the site owner to get the content removed or are their pages simply de-indexed?
Intermediate & Advanced SEO | | tutugirl0