Why doesn't the Keyword Explorer "Explore By Site" work?
-
Whatever page/domain url I put in here, I get a message coming up saying ""Getting rankings counts failed" Why does his happen? I can't find anything in the Help about this.
-
Hi Maureen,
I'm sorry to hear - There must of been some kind of error as we normally respond within 24hrs. The last message sent from your @insight email seems to of been 8 months ago.
If you head into any page of your Campaigns, you should be able to see a little blue chat bubble in the bottom right hand corner of your screen. If you click on that, you will be able to set up a new help ticket.
-
Hi Eli
I sent the information off to help@moz.com on 30th November but haven't had a response yet and the tool still isn't working. Do you have any update for me please?
-
Hey Maureen!
First of all, thank you for reaching out to us and sorry for the inconvenience!
A few weeks ago we experienced a widespread issue with this tool which led to this error message repeatedly popping up. However, our engineers were able to resolve the issue.
I'm worried in case this could be a repeat of the issue. Would you be able to contact us directly at help@moz.com and just copy and paste your message there, we can investigate further and potentially escalate to our engineers should the issue not resolve itself.
Thanks - Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site Crawl 1-page 301 status error but httpstatus.io says its 403
I am trying to run a site crawl for my website and MOZ is only resulting in 1 page crawled with the home page URL Status Code of 301. However when I run it in httpstatus.io it is giving me a 403 status error. Im curious as to why MOZ is saying its a 301 and httpstatus.io is saying 403. Is there anything I can do in MOZ first to get the site crawled before asking my developers to look into the 403 error?
Moz Bar | | JohnConover0 -
Issue with Keyword List Export
I am having an issue with the Keyword list export. I exported a keyword list, then went back in a made changes to the list (deleted keywords, changed priority, etc). Then when I re-export the list it still downloads the original list. For instance, I had a keyword list of 120 keywords. I exported it. Then I reduced the list to 30 keywords. Now when I export that list it is still the original 120 keywords. Any one else having this issue? Is there a way to fix this?
Moz Bar | | Sundaram1 -
Is the update site crawl feature following robot.txt rules?
I noticed that most of the errors would not be occurring if Moz's tool followed the rules implemented in sites robots.txt. Has anyone else seen this problem and do you know if Moz will fix this?
Moz Bar | | jamestown0 -
What is a Good Keyword Organic CTR Score?
Hi Folks! You might have seen my discussion on What Is a Good Keyword Difficulty Score, and this is a continuation of the same vein. Keyword Organic CTR is probably my favorite score we developed in Keyword Explorer and Moz Pro. It looks at the SERP features that appear in a set of results (e.g. an image block, AdWords ads, a featured snippet, or knowledge graph) and then calculates, using CTRs we built off our partnership with Jumpshot's clickstream data, what percent of searchers are likely to click on the organic, web results. For example, in a search query like Nuoc Cham Ingredients, you've got a featured snippet and then a "People Also Ask" feature above the web results, and thus, Keyword Explorer is giving me an Organic CTR Score of 64. This translates directly to an estimated 64% click-through rate to the web results. Compare that to a search query like Fabric Printed Off Grain, where there's a single SERP feature - just the "People Also Ask" box, and it's between the 6th and 7th result. In this case, Keyword Explorer shows an Organic CTR Score of 94, because we estimate that those PAAs are only taking 6% of the available clicks. There are two smart ways you should be using Organic CTR Score: As a way to modify the estimated volume and estimated value of ranking in the web results for a given keyword term/phrase (KW Explorer does this for you if you use the "Lists" and sort based on Potential, which factors in all the other scores, including volume, difficulty, and organic CTR) As a way to identify SEO opportunities outside the normal, organic web results in other SERP features (e.g. in the Nuoc Cham Ingredients SERPs, there's serious opportunity to take over that featured snippet and get some great traffic) OK, so all that said, what's actually a "good" Organic CTR score? Well... If you're doing classic, 10-blue-links style SEO only, 100 is what you want. But, if you're optimizing for SERP features, and you appear in a featured snippet or the image block or top stories or any of those others, you'd probably be very happy to find that CTR was going to those non-web-results sections, and scores in the 40s or 50s would be great (so long as you appear in the right features).
Moz Bar | | randfish12 -
Meta Robots "Index, Follow"
In my MozBar under "General Attributes" it says "index, follow" next to Meta Roberts for one of our client's websites. I've never seen "index, follow" before. I've seen it say "not found." What does index, follow mean and is that a bad thing? I know the reason should be obvious but this site has had a lot of problems and I'm wondering if this is related.
Moz Bar | | SEOhughesm1 -
On Page Grader not working on the fly
On Page Grader has this lovely little re-grade page button next to the URL and term field but it's never worked on the fly for me. What's going on here? You discover something critical, fix it and you want the satisfaction of re-grading to test it and get that A but it doesn't work. I can see the changes on the site so why not??
Moz Bar | | wearehappymedia0 -
How can the Moz Page Grader support a 'keyword portfolio' approach?
I used to use the Page Grader tools to support the old philosophy of one page - one keyword. With more focus now being given to a portfolio of keywords around a topic area - what would be a good approach to using the page grader tool? Obviously getting A's and B's is impossible for multiple keywords. The only way i've seen suggested in moz tools to help with keyword portfolios is to use labels in the ranking measurement and then find averages of the results. Are there other strategies that I can try?
Moz Bar | | AISFM0 -
"Avoid Keyword Self-Cannibalization" - can't find the problem
Hi, I understand what this means (or at least I think I do!), but I can't find where the problem lies. The keyword is "fire warden training" and the url is http://www.tutis-fire.co.uk/fire-warden-training-courses/ If anyone could lend a helping hand, I'd appreciate it.
Moz Bar | | Gordon_Hall0