Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Verifying Google My Business After An Address Change
-
Hello,
We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to.The only option for verification is through the mail.
We tried requesting an edit but it didn’t go through.
Would the best option be to create a new one and try to have the old (unverified) listing removed?
Any insight would be appreciated.
Thank you in advance.
Best, -
You can often request a code via the post, we often have used this to verify our Google My Business account. We done this for our garden room company in Bath.
-
Hi @ben-r ,
In my opinion I think that it would be better if you have access to the old adress or try to contact with the Google My Business support center using the contact form.
I would not try to create a new GMB page if the old one it's still active.
Best,
-
Dear Ben,
In my experience, it is better to tell the Google team about removing an old address and remove it as soon as possible.
Secondly, I have also worked in places where postcards don't arrive on time, or just don't arrive. If you feel that it is true for you, schedule a video call with a Google team member. It is not necessary to wait for your postcard for 14 days, the Google representative has told me so.
I hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Bingplaces.com wanting access to google account
Hello, we have a google my business account. On bingplaces.com it is saying they would like access to our google account. Is that normal for bing to share access with the google my business account? Thanks.
Local Listings | | MeritInsuranceGroup0 -
Unsolved strange backlinks being from neustar/localeze
I have a client that I used Moz Local services for, and I'm seeing lots of urls such as https://www.omegalab.neustarlocaleze.biz/directory/us/?after=2020-09-05T01:52:28.343352Z&count=50 being shown as follow backlinks in other software. Anyone else seeing this and think it might be an issue?
Local Listings | | JustinMurray1 -
Trading As Business Name
Some businesses are set us with a company name but trade under another name (or numerous other names). What's the best way to handle this when it comes to Knowledge Graph & Schema.org and what about NAP consistency? Am assuming the only way to handle this is to do something like this: Blue Widgets Ltd trading as Cars UK Or is there a better way?
Local Listings | | GrouchyKids0 -
Google My Business -Choosing Multiple Categories
Hi friends, I'm trying to work out what would the practice be for a business who is operating in different categories in terms of displaying those categories in Google My Business account. We have a client who is supplying both catering and cleaning products (both categories are core). In this case, listing those two categories in GMB would be alright or should I expect a negative impact on results related to both categories as we have chosen multiple categories? Any advice would be appreciated greatly!
Local Listings | | bbop331 -
Google My Business for Municipalities?
I'm working with the City of Lakewood, WA, on an image campaign that overlaps a bit with some SEO goals. If you Google "Lakewood, WA", in the knowledge panel to the right of the search results is an image of building on fire. I'm not sure where this image comes from or why it has been selected as the image to represent the City of Lakewood but its been there for a while. If this was a small business, I would simply claim their Google My Business page and feed some good images into it. Problem solved. But Google doesn't offer an option to "Claim this City". LOL. Can you create a GMB page for a municipality? Does anyone know the right thing to do here to make this picture go away and give the city more control over its own image?
Local Listings | | TheKatzMeow2 -
Tracking Phone Numbers in Google My Business Listings and Beyond
Hey all, Wanted to run something by you. I am getting pressed to use tracking phone numbers for all of our GMB pages for over 100 locations across the country. Has anyone done this for their own listings or for their clients? Because I will have to do it for GMB, this means I will be sending these same phone numbers out to the other major directories and data sources around the web. The phone numbers do contain the local area code for each city and do directly connect our customers to their specific location without any kind of redirecting. How is Google looking at this? I have read before it is a no-no but have also read it is not a big deal. Any thoughts would be much appreciated! -Ben
Local Listings | | Davey_Tree0 -
Google points of Interest / POI
Hello, Looking for some guidance on how to appear and get listed in Google Points of Interest in the Search Engine Results Page. Like when searching for "attractions Seattle" at the top of the SERP these listings appear. Cannot seem to find some good resources on the topic as well. Thanks Conrad
Local Listings | | conalt1 -
Is there a purpose to the "google my business" description?
Hi there Can someone tell me if the description serves a purpose in the google my business profile since:
Local Listings | | coolhandluc
a) It is not displayed anywhere as far as i have seen (maps, 3 pack local results, knowledge graph, organic results)
b) It is no longer considered as a ranking factor since it was abused so much Thanks0