Verifying Google My Business After An Address Change
-
Hello,
We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to.The only option for verification is through the mail.
We tried requesting an edit but it didn’t go through.
Would the best option be to create a new one and try to have the old (unverified) listing removed?
Any insight would be appreciated.
Thank you in advance.
Best, -
You can often request a code via the post, we often have used this to verify our Google My Business account. We done this for our garden room company in Bath.
-
Hi @ben-r ,
In my opinion I think that it would be better if you have access to the old adress or try to contact with the Google My Business support center using the contact form.
I would not try to create a new GMB page if the old one it's still active.
Best,
-
Dear Ben,
In my experience, it is better to tell the Google team about removing an old address and remove it as soon as possible.
Secondly, I have also worked in places where postcards don't arrive on time, or just don't arrive. If you feel that it is true for you, schedule a video call with a Google team member. It is not necessary to wait for your postcard for 14 days, the Google representative has told me so.
I hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved google places suspended
Hello everyone, my google places was suspended when I joined Moz Local and used the service.....any idea whats going on?
Moz Local | | Scoopity0 -
Disconnect MOZ Local and Google My Business
I've had problems with one of our eight branch locations when I connected GMB to Moz Local about a year ago. The location was suspended for being a duplicate. I would like to sever the connection so I could keep Moz Local live but at least temporarily delete the suspended Google My Business. Also, if you might have any guides or tutorials on performing this task it would be greatly appreciated. Thanks.
Local Listings | | gallowaywebteam0 -
Unsolved Search results good, map results nearly nonexistent
I'm happy with where my site is showing in the listings, but rarely shows in the map results. This is even when the results for the same keywords are great. Google listing is complete, and map + knowledge graph show correctly when I search the business name. I'm not sure what is causing this, and how I can fix it. History - the website has been online for years, but the local Google listing was only optimized this year, back in May. Any insight would be greatly appreciated!
Moz Local | | TBID0 -
Google My Business - What is the best way to remove "Duplicate Address"? Help!
Google can be such a pain with managing listings - especially when you are an agency managing a client's listing! I am hoping someone can help with this... How do I permanently delete a “duplicate address?” In the Google My Business dashboard (classic view), under account summary – I click duplicate locations. From here, I can easily remove a duplicate location - that is not the issue. The issue is for duplicate addresses. For this, we only have the option to resolve address, which directs you to the business’ location details. Our options are then to: 1. Change the business NAP 2. Permanently close location 3. Remove the listing from your dashboard (removing it from dashboard doesn’t delete it from Google). We edited the business’ name, phone number, address and website – to try and make it a duplicate location, because if we are able to make it a duplicate location then we know we will have the option to **Remove Duplicate. **Nothing has changed though. We don't want to mark this as a permanently closed location because if somebody does come across the listing down the road it is going to be misleading. The business is not actually closed! Any insight would be very much appreciated. Thank you!
Local Listings | | bcallegary0 -
Can I add multiple listings for my business for the different services I provide?
Hi there everyone. I'm a Moz Local user and I have a quick question. I'm a music teacher. Can I add multiple listings for my business for the different services I provide? For example - Saxophone lessons, Piano lessons etc...? That way I would have different listing profiles for each instrument - all pointing to a different landing page on my website? Or is this considered to be bad practice? Many thanks for your help in advance.
Local Listings | | JackMSVaughan1 -
Connecting a google business page to my website
How do i connect a Google business page to my website? I have followed googles instructions but don't see the link to my website as advised here: https://support.google.com/business/answer/4569085?hl=en Can anybody shed any light please.
Local Listings | | mari-rose0 -
Google Places - not physical location, but listed as we are (e-commerce)
Hello Mozzers, We have specific situation with google places. We are e-commerce store but google display us as local business where people can come in. (with directions button). This creates problems for us, since we do not want and we are not setup to receive customers. On our website there is address in the footer and also we have About Us page with the address (this is the address of facility from where online orders are shipped.) - is this a problem and is google concluded that we are physical store because of this? Is there any way to change this or we should contact google directly and explain the situation? And if we should contact google, is there any risk involved? (like: why you have the address on site when you are not physical store? ) Thank you, Nenad
Local Listings | | Uniline0 -
Google Places and Backlinks
Hi i was wondering is there much benefit in linking to the Google Places listing (e.g tohttps://plus.google.com/10524970xxxxxxxx improve its rankings and local visibility in the search results? I've been building citations, with the correct and consistent NAP but it doesn't seem to be helping the listing improve. I'm thinking to start linking citations like Yelp, True Local, etc to the actual GP listing Regards,
Local Listings | | MBASydney
Mike0