Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. Verifying Google My Business After An Address Change

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Verifying Google My Business After An Address Change

    Local Listings
    google my business local listings
    4
    4
    3482
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Ben-R
      Ben-R Subscriber last edited by

      Hello,
      We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to.

      The only option for verification is through the mail.

      We tried requesting an edit but it didn’t go through.

      Would the best option be to create a new one and try to have the old (unverified) listing removed?

      Any insight would be appreciated.

      Thank you in advance.
      Best,

      Mokara theuser23 2 Replies Last reply Reply Quote 0
      • sarahwalsh
        sarahwalsh last edited by

        You can often request a code via the post, we often have used this to verify our Google My Business account. We done this for our garden room company in Bath.

        1 Reply Last reply Reply Quote 0
        • Mokara
          Mokara @Ben-R last edited by

          Hi @ben-r ,

          In my opinion I think that it would be better if you have access to the old adress or try to contact with the Google My Business support center using the contact form.

          I would not try to create a new GMB page if the old one it's still active.

          Best,

          1 Reply Last reply Reply Quote 0
          • theuser23
            theuser23 @Ben-R last edited by

            @ben-r

            Dear Ben,

            In my experience, it is better to tell the Google team about removing an old address and remove it as soon as possible.

            Secondly, I have also worked in places where postcards don't arrive on time, or just don't arrive. If you feel that it is true for you, schedule a video call with a Google team member. It is not necessary to wait for your postcard for 14 days, the Google representative has told me so.

            I hope it helps.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • Mike-i

              GMB best practice for chiropractic office (individual vs. business pages)

              For a chiropractic or other doctor's office with multiple doctors, should each have their own personal Google My Business page page AND a business page for the practice? If they just have a business page now, is it worth creating a page for each of the individual doctors? And what if some of them have different focuses (like a acupuncturist and chiropractor), does that mean you should make individual doctor pages when you otherwise wouldn't bother? And IF we should create pages for the individual doctors, should they all have the same address and website since they work in the same practice. Curious if there is a best practice for this... has anyone seen positive or negative results with or without the individual doctor pages? Thanks!

              Local Listings | | Mike-i
              0
            • photoseo1

              Local Ranking with No Physical Address in New Service Area - How to Rank?

              OK, SO, I am a wedding company in Maui, Hawaii and have an established business on one island with a physical address. http://simplemauiwedding.net We have started a new team in Oahu, Hawaii http://simpleoahuwedding.com and we provide service there and have a full team in place. How can I rank for Local Search on that Island with no physical address? I would love to hear some proven strategies. Thank you 🙂

              Local Listings | | photoseo1
              0
            • SeoSheikh

              How to verify Google My Business (GMB) account in Dubai, United Arab Emirates (UAE)

              Hi folks, I know the majority of you are based in the US, so won't be experiencing the same problem as me. I have set up a Google My Business account for a company here in Dubai, United Arab Emirates. The only problem is that I can't verify it using the normal methods like a postcard being sent out as the UAE doesn't have a postal service, so there are no postcodes to target an address. Basically I go through the process of creating a GMB account, setting the address details and map marker, then try to verify the account by postcard (this is the only way). I wait 14+ days but still no postcard arrives for obvious reasons - no postal address! So - my question is, how do we get round this problem? I know it can be done as there are plenty of businesses out there in Dubai that are verified on Google maps and GMB. Any advice or input would be greatly appreciated. Thanks

              Local Listings | | SeoSheikh
              0
            • OrendaLtd

              Google My Business - bulk location upload vs. single upload

              Hi there, I have a question regarding Google My Business listings: We currently have a business with few offices (less than 10). Each office has it's Google listing under the same Google account.
              We plan on opening new offices at a certain pace, let's say two a month, which means we'll have more than 10 listings in the near future.
              As far as I recall, Google allows up to 10 listings per account, which means it won't suffice. On the other hand, We do not have 10 offices at the time being, which means we're not eligible for a bulk upload. Any ideas how to handle this situation?

              Local Listings | | OrendaLtd
              0
            • coolhandluc

              Is there a purpose to the "google my business" description?

              Hi there Can someone tell me if the description serves a purpose in the google my business profile since:
              a) It is not displayed anywhere as far as i have seen (maps, 3 pack local results, knowledge graph, organic results)
              b) It is no longer considered as a ranking factor since it was abused so much Thanks

              Local Listings | | coolhandluc
              0
            • PeteC12

              Should my website link to my google business listing given that I already link from google business to my website ?

              I have a website with individual Location Landing Pages for each of my Depots.  I also have individual Google Local Business Listings for each of my depots. Should I have a link from my Website Location Landing Pages to the associated Google local Business listings or not ?... Given that I already have a link on my Google Business listing to the relevant Location Page on my website. I wasn't sure whether linking both ways would be more beneficial thus enforcing things better or whether it's not needed to link both ways . thanks Pete

              Local Listings | | PeteC12
              0
            • RedNovaLabs91

              Google Maps redirect notice on track-able URL's (how do I track maps visits in analytics?)

              We've been using trackable URL's to track Google My Business visits in analytics for years.
              Example: ?utm_source=GoogleLocal&utm_medium=example&utm_campaign=example In the past month I've noticed Google showing a redirect notice on any listing with a trackable URL.  It happened for a day or so a few weeks ago - and then it's been a more permanent situation since this past week. Redirect Notice
              The previous page is sending you to:  www.example.com
              If you do not want to visit that page, you can return to the previous page.
              I'm fine with removing the trackable URL's - however - I'm not sure how to track maps visits via analytics without using them.  I can't find any updated information on options.  The last post on moz was in 2011 (http://moz.com/blog/tracking-traffic-from-google-places-in-google-analytics).  The alternate tactics in that post no longer work. So my question is:
              - How do I track Google Maps (My Business) visits through analytics without using tracking URLs?

              Local Listings | | RedNovaLabs91
              1
            • VicMark

              Adding multiple locations business to directories

              We have multiple locations business.
              Adding each location business info to directories. There are same services and everything for each location. Should we keep the same description for all listings or different for each location?
              Should we indicate Home Page URL (with 800 number, no address in footer) or location URL?

              Local Listings | | VicMark
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.