Unsolved Moz doesn't find backlinks for months / link tracking list offline

[startrek123]

Hi there
I want to share a big problem with you. Moz tracking list seems to be offline or having trouble finding links. I have an example:
The page where the backlink has been placed was created months ago. As you can see on the picture:
Link to the page is http://social.msdn.microsoft.com/profile/tableauxdumonde
Backlink on that page is https://ggongtime.com/

Picture shows clearly that the page of backlink (Microsoft) has been indexed and already has got it's own backlinks in Moz (8) but it is still not linking to the backlink website (ggongtime.com).
I've also attached a picture of page source where you can clearly see that it is a html link and is dofollow.
The problem remains since 3 months and I want to find out what is going on. This Microsoft page is one of example. There are hundreds of other pages being found, or not, and are still not showing up in Link Explorer on website's portfolio.
I want to know if there is a technical problem with link explorer, or anything else, because this is a serious problem for me.

[hazewllwoood]

@startrek123

Hello,

I understand your concern regarding the issue you're facing with Moz tracking lists and the discrepancy in backlink recognition. It seems like you've provided a detailed example, including the page link, backlink, and relevant screenshots, which is very helpful.

If you've been experiencing this problem for the past three months and it involves numerous pages on my site, it does raise questions about the functionality of Moz's Link Explorer or the potential for a technical glitch. It's essential to get to the bottom of this to ensure accurate tracking and reporting of backlinks, which are crucial for assessing a website's performance.

I recommend reaching out directly to Moz's customer support or technical team to report the issue. They might be able to provide specific insights into whether this is a known problem, if there have been recent updates to their algorithms, or if there's any troubleshooting that can be done on your end.

It's crucial to address this matter promptly, given the impact accurate backlink data can have on SEO strategies. Thank you for bringing this to our attention, and I hope you find a resolution soon.

[hazewllwoood]

@startrek123 said in Moz doesn't find backlinks for months / link tracking list offline:

Hi there
I want to share a big problem with you. Moz tracking list seems to be offline or having trouble finding links. I have an example:
The page where the backlink has been placed was created months ago. As you can see on the picture:
Link to the page is http://social.msdn.microsoft.com/profile/tableauxdumonde
Backlink on that page is https://ggongtime.com/
Picture shows clearly that the page of backlink (Microsoft) has been indexed and already has got it's own backlinks in Moz (8) but it is still not linking to the backlink website (ggongtime.com).
I've also attached a picture of page source where you can clearly see that it is a html link and is dofollow.
The problem remains since 3 months and I want to find out what is going on. This Microsoft page is one of example. There are hundreds of other pages being found, or not, and are still not showing up in Link Explorer on website's portfolio.
I want to know if there is a technical problem with link explorer, or anything else, because this is a serious

Hello,

I understand your concern regarding the issue you're facing with Moz tracking lists and the discrepancy in backlink recognition. It seems like you've provided a detailed example, including the page link, backlink, and relevant screenshots, which is very helpful.

If you've been experiencing this problem for the past three months and it involves numerous pages on my site, it does raise questions about the functionality of Moz's Link Explorer or the potential for a technical glitch. It's essential to get to the bottom of this to ensure accurate tracking and reporting of backlinks, which are crucial for assessing a website's performance.

I recommend reaching out directly to Moz's customer support or technical team to report the issue. They might be able to provide specific insights into whether this is a known problem, if there have been recent updates to their algorithms, or if there's any troubleshooting that can be done on your end.

It's crucial to address this matter promptly, given the impact accurate backlink data can have on SEO strategies. Thank you for bringing this to our attention, and I hope you find a resolution soon.