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    3. Website can't be crawled

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Website can't be crawled

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    • Yenlo
      Yenlo last edited by

      Hi there,

      One of our website can't be crawled. We did get the error emails from you (Moz) but we can't find the solution. Can you please help me?

      Thanks,

      Tamara

      Jeem0912 amsan 2 Replies Last reply Reply Quote 0
      • Jeem0912
        Jeem0912 @Yenlo last edited by

        @Yenlo same issue. I am facing in my https://jeem.pk/ website. After the Google Core Update. This website was totally deindex from google. and the spam score were increase up to 70 percent.

        1 Reply Last reply Reply Quote 0
        • Jeem0912
          Jeem0912 last edited by

          Hello,

          I was facing issue in my client website. after the last google update this website https://jeem.pk/ was drop the ranking. I can't fetch the issue. Now, mostly pages were deindexed.

          Spam Score is increase after Google update. upto 70.

          Let me guide I have 2 questions.

          1 Reply Last reply Reply Quote 0
          • amsan
            amsan @Yenlo last edited by

            @Yenlo Same issue I have Been Facing while getting Data About Chewy com i tried Alot to Fix But didnt Get the Solutions so Finally Here I See Same Issue can ayone Guide me too.

            1 Reply Last reply Reply Quote 0
            • sarahwalsh
              sarahwalsh last edited by

              sometimes web designers when they first design a website they might put the no index on every page, obviously this needs to be removed at a later date if you want to get the website indexed

              1 Reply Last reply Reply Quote 0
              • sarahwalsh
                sarahwalsh last edited by

                We had this problem before with the website, where the blog posts couldn't be crawled.

                We would highly recommend, speak to an seo agency for advice, as this can negatively affect the organic SEO if the page can't be crawled and indexed.

                We had this problem with a company that sells summerhouses; the blog posts couldn't get crawled and negatively affected the organic seo.

                1 Reply Last reply Reply Quote 0
                • Yenlo
                  Yenlo @jocameron last edited by

                  Hi Jo,

                  Thanks for checking! I will ask our website provider (HubSpot) if they block AWS or rogerbot.

                  Thanks,
                  Tamara

                  1 Reply Last reply Reply Quote 0
                  • jocameron
                    jocameron Staff last edited by

                    Hi there,

                    Jo here from the Moz Help Team.

                    The best way to investigate issues like this, is to start with our troubleshooting guide here https://moz.com/help/moz-pro/site-crawl/crawl-troubleshooting

                    I have tried this myself and I've gotten to step 3 where I can see that there is an error when I try you site in this third party status checker.

                    This is an indication that crawlers like ours and this tools are being blocked from accessing your site at a server level.

                    Please check with your website admin to see if they are not blocking AWS, or rogerbot. Once you've fixed this with your website admin you can trigger a recrawl of your site if you have a Medium subscription or higher https://moz.com/help/moz-pro/site-crawl/overview

                    If you're still stuck please reach out to help@moz.com.

                    Best

                    Jo

                    Yenlo 1 Reply Last reply Reply Quote 0
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