Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Research & Trends
    3. White Hat / Black Hat SEO
    4. Website not listing in google - screaming frog shows 500 error? What could the issue be?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Website not listing in google - screaming frog shows 500 error? What could the issue be?

    White Hat / Black Hat SEO
    3
    4
    2082
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Heehaw
      Heehaw last edited by

      Hey,

      http://www.interconnect.org.uk/ - the site seems to load fine, but for some reason the site is not getting indexed.   I tried running the site on screaming frog, and it gives a 500 error code, which suggests it can't access the site?  I'm guessing this is the same problem google is having, do you have any ideas as to why this may be and how I can rectify this?

      Thanks,

      Andrew

      1 Reply Last reply Reply Quote 0
      • Heehaw
        Heehaw last edited by

        Thanks - I'll get in touch with their hosting provider asap.

        1 Reply Last reply Reply Quote 0
        • Devanur-Rafi
          Devanur-Rafi last edited by

          Hi Andrew,

          The server on which your website is hosted is throwing a 500 server-side error. You better contact the hosting provider and get the issue fixed. You can use the HTTP header status checkers online like, web-sniffer.net and put the URL, http://www.interconnect.org.uk

          All the other tools like W3C validator, http://builtwith.com/interconnect.org.uk etc gave the same result:

          500 Internal Server Error

          Best,

          Devanur Rafi

          1 Reply Last reply Reply Quote 1
          • GPainter
            GPainter last edited by

            Have you looked in webmaster tools as it may tell you in there under crawl errors ?

            1 Reply Last reply Reply Quote 1
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • vtmoz

              How good/bad the exit intent pop-ups? What is Google's perspective?

              Hi all, We have launched the exit intent pop-ups on our website where a pop-up will appear when the visitor is about to leave the website. This will trigger when the mouse is moved to the top window section; as an attempt by the visitor to close the window. We see a slight ranking drop post this pop-up launch. As the pop-up is appearing just before someone leaves the website; does this making Google to see as if the user left because of the pop-up and penalizing us? What is your thoughts and suggestions on this? Thanks

              White Hat / Black Hat SEO | | vtmoz
              1
            • kipra

              I show different versions of the same page to the crawlers and users, but do not want to do anymore

              Hello, While Google could not read JavaScript, I created two versions of the same page, one of them is for human and another is for Google. Now I do not want to serve different content to the search engine. But, I am worry if I will lose my traffic value. What is the best way to succeed it without loss? Can you help me?

              White Hat / Black Hat SEO | | kipra
              0
            • maxcarnage

              Hosting Multiple Websites Within The Same Server Space

              Hi, So, I have a client who wants to host two websites (which you could refer to as sister sites) on the same hosting account. For some reason, I was under the impression that doing as much may be detrimental (for SEO purposes). Am I correct in thinking this? Can I get some back-up documentation or comments here? I look forward to hearing what you all have to say. Thanks for reading!

              White Hat / Black Hat SEO | | maxcarnage
              0
            • IsaCleanse

              Dodgy backlinks pointing to my website - someone trying to ruin my SEO rankings?

              I just saw in 'Just discovered' section of MOZ that 2 new backlinks have appeared back to my website - www.isacleanse.com.au from spammy websites which look like they might be associated with inappropriate content. 1. http://laweba.net/opinion-y-tecnologia/css-naked-day/comment-page-53/ peepshow says: (peepshow links off to my site)07/17/2016 at 8:55 pm2. http://omfglol.org/archives/9/comment-page-196 voyeur says: (voyeur linking off to my site)
              July 17, 2016 at 7:58 pm Any ideas if this is someone trying to send me negative SEO and best way to deal with it? 

              White Hat / Black Hat SEO | | IsaCleanse
              0
            • Choice

              Forcing Google to Crawl a Backlink URL

              I was surprised that I couldn't find much info on this topic, considering that Googlebot must crawl a backlink url in order to process a disavow request (ie Penguin recovery and reconsideration requests). My trouble is that we recently received a great backlink from a buried page on a .gov domain and the page has yet to be crawled after 4 months. What is the best way to nudge Googlebot into crawling the url and discovering our link?

              White Hat / Black Hat SEO | | Choice
              0
            • Grant-Westfield

              Should I delete Meta Keywords from a website?

              Hi Guys, I've been reading various posts on the Q&A section here at Moz about Meta keywords. I understand that meta keywords are not relevant with Google and that Bing signals this as spam. I'm optimising existing websites which already have meta keywords in the html coding. My question is: If I delete ALL meta keyword coding will this have any negative impact whatsoever? Thanks Mozers Jason 🙂

              White Hat / Black Hat SEO | | Grant-Westfield
              0
            • b.digi

              Does Trade Mark in URL matter to Google

              Hello community! We are planning to clean up TM and R in the URLs on the website.  Google has indexed these pages but some TM pages are have " " " instead displaying in URL from SERP.    What's your thoughts on a "spring cleaning" effort to remove all TM and R and other unsafe characters in URLs?  Will this impact indexed pages and ranking etc? Thank you! b.dig

              White Hat / Black Hat SEO | | b.digi
              0
            • esiow2013

              Does Google crawl and index dynamic pages?

              I've linked a category page(static) to my homepage and linked a product page (dynamic page) to the category page. I tried to crawl my website using my homepage URL with the help of Screamingfrog while using Google Bot 2.1 as the user agent. Based on the results, it can crawl the product page which is a dynamic. Here's a sample product page which is a dynamic page(we're using product IDs instead of keyword-rich URLs for consistency):http://domain.com/AB1234567 Here's a sample category page: http://domain.com/city/area Here's my full question, does the spider result (from Screamingfrog) means Google will properly crawl and index the property pages though they are dynamic?

              White Hat / Black Hat SEO | | esiow2013
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.