Issues generating pdf reports
-
When generating a pdf from a Custom report we get 'oops there must have been an error...try again" - well we have been trying again and again.
Can you provide a tad more diagnostics other than 'oops'?
-
Hi there.
It's more of a technical problem, so rather than looking for an answer on a forum, please email to help@moz.com with explanation of your issue and account credentials - they'll look into it for you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need help fixing a duplicate content issue for my website. The moz crawl is show OMG my website with https:// and https://www. But I have never used the url https:// so I don’t understand why moz is showing this
Moz is showing my url with two different starts. Https:// and then the one I use https://www. The problem is I don’t think I have ever used the url without the www. at the start. How do I fix this?
Moz Bar | | jdp_uk0 -
Should I be concerned our FWE Mentions report shows tons of non-relevant results?
Our brand name also happens to be a common German word and when I ran FWE for the first time this week, I was surprised to see hundreds of returns for the German word rather than our brand name. Does this affect our SEO in anyway and if so, what can we do to mitigate this? Appreciate any insights! Thanks in advance.
Moz Bar | | karrabarron0 -
FollowerWonk Issue?
Used followerwonk to do a Comparison of followers of my brand and two competitors. the question I have is Retweets, Contacts, and URL tweets are broken in percentages all equaling 100%, but how are these calculated to begin with? are each of the three categories compared to social authority or to each other? Basically, I ran it on my brand and it says there are 0% of retweets, when I know there are at least 6 retweets done by the brand.
Moz Bar | | YeslerB2B_Geek0 -
Canonicals in crawling reports
The crawling reports gives info about several meta data missing, what about the lack of a canonical tag? This would be nice too... and images without alt tag (or empty).
Moz Bar | | KBC0 -
Keyword Difficulty Report - Any way to have it send weekly?
I need the SERP data found in the Keyword Difficulty research tool each week for a search phrase. We are not tracking any specific URL - just really need the SERPS page 1 for the term weekly. Is there a way to have this report sent to use each week automatically? We have RSS feeds for the search but the end result is not visually appealing. If not this, does anyone know of any service that could provide this? Thanks
Moz Bar | | S2RSolutions0 -
Moz Report: Number of Domains linking to Domain
In the Moz report, what does the "number of domains linking to domain" indicate? I'm analyzing our competitors link profile and noticed some numbers as high as 2369232? Is there a form that explains the reports a little more in detail? Thanks,
Moz Bar | | WebRiverGroup0 -
Issues adding keywords to MOZ analytics
Hi All 🙂 I've started a couple of campaigns in MOZ Analytics, one accepts keywords the other looks like it does but doesn't actually add them.. I'm pasting a group of keywords, about 30, all separated with comma's. Doing exactly the same to one account that congratulated me straight away and added them to the list below, yay! The other shows the spinning wheel for a few seconds and does nothing further, I've waited a good 24 hours and they keywords have not appeared. Any help appreciated! Thanks 🙂
Moz Bar | | spanda0