Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Radius Size around GMB location for google local search
-
We are a digital marketing agency
Our clients are (virtually all) retail automotive dealerships.
We compete in various market places coast to coast (USA).
Since Google puts retail automotive dealerships under Local SEO umbrella, is it known ( published ) how large is the radius around my client's Google My Business rooftop's address? How wide is their search 'reach' according to Google?
Asked another way, in a triangular, three SEO geo area, with one city being at the epicenter of the population dispersion, and my client, versus my client's competitors being different distances from where the majority of the population emanates from, all other SERP factors being equal (assumption) between the two competitors, how far is each clients REACH from a Local Search standpoint.
Is this known? Published by Google.
-
Thanks for the further details, and shalom to your wife and family.
-
Here is LIKE the situation I am talking about. In the Capital District of NY State 'Albany' is the hub. But, 20 minutes east is Rensselaer County with "Troy" as it's hub city and to the west is Schenectady County with the City of Schenectady as it's hub. That's the triangulation here, but, not unique to here ...and we encounter this situation coast to coast ( we have clients coast to coast ). So, as mentioned, I'm using my 'hometown' as an example, because I am most familiar with this locale, but, this applies in other areas too ... an example, Baltimore Maryland and it's suburbs. Oklahoma City, OK and it's suburbs etc. etc.
In the Capital District of NY State the overall population is 1,000,000. 1mm people and 5 Honda Dealerships all sharing that market. So even though 1 Honda Dealership is in Troy (Rensselaer) and 1 Honda Dealership is in Schenectady and 1 Honda Dealership is in Albany, they are all close enough together that they all sell cars to people who live and work in the competitors market. 20 Minutes apart at the points of the triangle more or less.
MY client is an outlier. It's GMB address and physical location is "Latham" NY. Not Albany Schenectady or Troy. Another outlier that falls in the into the same scenario is Saratoga Honda. They are a bit north ... but very competitive and the same marketplace / same customer demographics. Clifton Park has a lot of buyers - nearer to Saratoga ...but no dealership is there. Now our area is big enough and Honda is a big enough brand, that I am just talking about HONDA in the "Greater Capital District" as an example, but, you could do the same thing with Nissan, or Toyota, or Ford, or GMC ....etc.
So, I am being 'specific' with my example, but it applies more generally. Now in your reply it seems you may have thought I was talking about USED car dealerships. Yes, in any area this size they are a dime a dozen and we don't represent too many used car dealerships. We are too pricey and they don't have the budgets for us. So, even though we are not, as a place of business, rooftop, address representing a client with the best advantage point, we are 'good enough' that we can rank our client ... not IN the Albany or Schenectady or Troy location, but, in the Local Pac 2 or 3 in any of those areas ... cuz ...we're good.
Good discussion ... but gotta run now. The first night of Chanukah, my wife is Jewish ... shalom.
-
Thank you so much for taking the time to answer, and yes, I understood exactly what you are describing.
So, the one common exception I have seen to the rule of thumb that you can't rank where you don't have a physical presence is when Google doesn't have enough results within a single city. So, if you're one of only 3 gas stations serving 10 towns in a rural area, you have a very good chance of ranking for all 3 towns.
I'm not sure how competitive your XYZ area is, Gary. Where I live, any town with an "auto row" has tons and tons of dealerships. So, I wouldn't expect a dealership in town X to show up in the results for town Y, because town Y has 15+ dealerships of its own. What's the situation where you are?
-
Yes.
Yes we do see what you described. Backing up, the our client being client X in the XYZ triangulation that I described and you referenced / questioned ... the 'example' I am using is a real life 'hometown' example. As it is our near our agency's location, I am intimately familiar with the geography. I am using it as an 'example' in posing my question(s) (which your thoroughly answered thank you very much) but I am using that same scenario to extrapolate to other geographic areas we serve where have new car manufacturers of ABC make and competitor #2 and competitor #3 that also rank and serve in the same geosphere. And yes, while our client may rank #1 in their hometown city, they may also rank #2 or #3 in the competitor's city, which is GOOD (for us and them). And, the question that you asked, in reverse, yes, while our client is ranking #1 in their hometown geosphere, the other competitors of the same ABC manufacturer may rank #2 or #3 in our client's hometown. So there don't seem to be any anomalies in the WAY Google does it. And, the way you described Google does it makes sense and is 'fair', I am just trying to find a way to gain an advantage (totally whitehat way) ... not to game the google search methods, but to play my hand as best I can to give MY clients ... the upperhand. Didn't spend much time wordsmithing this reply so I hope it all makes sense.
But, yes, we can rank (but not number one) in their backyard as it were.
And they can rank, and do, (but not number one) in our backyard.
And yes, your explanation is confirmation of what I thought I had learned and understand, but, what I REALLY wanted was for there to be a radius ... a defined distance in miles or minutes (driving) that would constitute what IS my client's 'backyard' ... so I could devise strategies to sneak into my competitor's backyard, maybe under the dark of night, without them seeing and 'steal' some pagerank.
Anyway, thanks for the confirmation/answers M.E. Hope my reply made sense to you. Gary@OOMDO - Digital Marketing Defined ... using Michael Donovan's sign in (he's the bossman). Thanks So Much
-
Hey Michael,
Nice to know my name is one your cherished family members had (may they rest in peace), and thanks for the kind words in your reply. I'm sorry if what I was describing was a bit basic - stuff you already knew, but it does sound like that city-specific ranking bias of Google's is the cause of what your clients are experiencing in the more populous area you've described. One thing I am curious about, and would like to ask you as you've been looking so much at the results in this tri-city area. Let's say your client is in city X in the XYZ of this triangulation. Do you ever see competitors in city Y ranking in the local packs for cities X and Z, or competitors in city Z ranking in the local packs for X and Y? Just curious.
I know what you mean about spurious agencies offering your client the impossible, and yikes, the client taking the bait. So frustrating when that happens. Likely, the best thing to recommend to the client in city X is to invest in Adwords so that they can show up in the paid results for cities Y and Z.
Enjoyed your reply very much!
-
Great Answer Miriam! I thought of you as / after I wrote it. I also thought it would be rather presumptuous of me to write to you directly, so, I was rather pleased when it was you who replied.
I think our paths crossed one other time in the 2.5 years I have been doing this ( SEO-Automotive).
Your answer was very clear and complete and I like to think of its comprehensiveness as 'thorough'.
What you answered I knew - or have experienced - but still greatly appreciated and well explained.
What I didn't know - and now know - is the answer is "NO" .... ha ha ha amused at my alliteration.
What I wanted the answer to be was: 30 miles. Or an hour's drive. I wanted simple - definitive.
But, it is what it is. We have dealers in less populated areas where the OWN the market. Then we have dealers in a geo areas where they are the 'best' dealer in the geo area ( 3 cities 30 mile triangle) but their location is not in the middle of the triangle and not near the most heavily populated area. So, whereas they rank #1 for their city/location it seems impossible to get them to rank #1 in the city/location that has the larger population. From a practical standpoint, they get their share of customer traffic from within the triangulated area, no doubt, and, they rank either #2 or at least #3 in the other city/locations, but, where this comes to a head is when Agency / Competitors of OURS are knocking on their doors and pointing out ( I didn't say promising) ... " hey, look, you don't rank #1 in cityY or cityZ " ... and they imply that their agency could achieve that ranking. Anyway, I blather on ... you get it. I get it. I just wanted a different answer because the explanation you provided can be a little elusive to the Principal that get's selling cars, that gets more organic traffic = more sold cars, that gets more organic traffic is the best conversion rate, that gets organic traffic may be the best ROI ... he / they get all that, but, maybe not the principles of Local SEO ... not so much.
Thanks for your thoroughness ... Miriam was my mom's mom's name (both deceased). Thanks again.
-
Hi Gary,
Great question. The answer is, no, I don't believe that is a "known" quantity, because it would vary for each scenario, each search. How frequently one of your clients appears in the results is going to be based on a) it's strength, b) the strength and number of nearby competitors it has and c) the location of the searcher. So, as you can imagine, that varies, search by search, user by user.
A given in any scenario is that a business is only likely to rank for both truly local and remote searchers for the city in which it is physically located. So, let's say you have a dealership in Dallas. Someone in Dallas searches for "auto dealership" and your client has a good chance to rank for that. Someone in Sugar Land searches for "auto dealership Dallas", and, again, your client can rank for that. But, if someone in Sugar Land searches just for "auto dealership", Google is going to show him Sugar Land results, and your client won't be included in those because they are located in Dallas.
The variables in the scenario relate to the exact proximity of a user to your business at the time of search. A searcher in a Central Dallas neighborhood looks for "auto dealership" on his device, and Google is most likely to show him dealerships that are closest to him. If he then drives over to the Park Cities neighborhood and performs the same search, his results are likely to change to that geographic area of the city. But, if the searcher is, say, 10 miles outside of Dallas, searching for "auto dealerships Dallas", Google defaults to a different type of result for him, which appears to be based more on authority than proximity.
So, those are basically the elements that you have to take into consideration in trying to understand the reach of a given business. You have to consider the location of the searcher, as well as the level of competition both right next to the business, and within its entire city or zip code.
Not a simple answer, I know! But, I hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Google prioritise local domains?
I'm in Australia targeting Australian traffic. I often see US domains in the Google SERPS and wonder if that indicates an opportunity for local (Australian) domains to rank?
Local Listings | | Lazeh0 -
Google My Business answers not appearing
We've been trying to use the GMB Q&A feature as a lot of customers seem to be engaging with the listing/asking relevant questions. However, sometimes we answer a question directly from the business listing account but it does not appear (no error message is shown when posting either). When we go to re-post the answer, the text is sometimes still visible in the answer box field. Any ideas what might be causing the issue?
Local Listings | | Wagada1 -
[Local Search] Do you get penalized by using a Google Voice number for each seperate business location?
My client is expanding and opening up separate locations and I will be getting all their online business listings up and running. The client wants to use a single 1-888 number for all locations, however, it was my assumption that they would need a local number for each location to improve their ranking. Could I suggest using free Google voice numbers that get forwarded to their 1-888 number or will Google discredit us for this?
Local Listings | | aedesignco0 -
HELP! Google Local dropped!
I noticed that my Google Local page does not show in any search results anymore. Looking at Moz Local, it appears that I had 250 views on August 30th and 0 after that. It just dropped overnight. I looked at Google My Business and I noticed that I had a duplicate listing (no idea where it came from). It wasn't verified though. I deleted that. I also noticed that my address has been changed to Drive instead Dr. I was very careful in making it the same everywhere, but it changed without me changing it. Perhaps someone so kindly "suggested an edit" and I didn't see that happen. Anyone have any ideas. My organic search ranking is still strong. #3 for most search terms. And we have a very strong Google Local reviews. I mean, it even shows business that have been permanently closed over me!!! And we have photos, great reviews, and regularly post to Google+. I seriously need some help. I am a small business owner that does all of my own SEO because I can't afford a good SEO. 😞
Local Listings | | CalicoKitty20000 -
Removing Unverified Listing From Google
We have an old unverified listing that has our information on it, but we can't get it off google. I told them months ago it was closed, and it is marked as closed in Google...but it still shows up. Moz Local is telling me this is an inconsistency that hurts our local rankings. I went to delete the page from our Google Business/Place, but if I did that, the warning said that I would just not have access to the page, and that the listing would still show up on google. How do I permanently get rid of those thing, so it's not longer an inconsistent listing? Ruben
Local Listings | | KempRugeLawGroup0 -
Google My Business- Will a large service area dilute local search results?
I am considering adding our actual service area to our Google My Business profile, but I don't want this to dilute our local search results. As it is, we come up in the top 3 or so when searched in our HQ's city and several nearby cities when you search for us in Google Maps (although when I look at the top 10 organic for Google for some reason when you search for these cities + our keywords Google doesn't show any local results). Our actual service area is fairly large, comprising the states of CA & Hawaii & parts of CO, AZ, and UT. I would be adding the service area by zip code rather than radius, as a radius wouldn't make any sense in this case (particularly considering the distance between HI and CA). Is it better to keep our relatively high ranking in local results? Will adding the service area not affect local results negatively? Also, do you know why Google isn't showing me local results when I look for our keywords + our nearby cities? When I look for these keywords in larger cities like LA or San Diego, Google always shows me local results.
Local Listings | | BohmKalish1230 -
Will changing my business location affect my ranking for localised searches in my original area?
I run a mobile outdoor personal training service in London, UK (i.e. no bricks and mortar gym). Or, rather, my business is in London (all my clients and the freelance trainers that work for me) but I'm personally due to move out to the county of Suffolk. As I work from a home office and my company's registered address is my home, that means I have to inform Companies House and various government agencies that the company has moved. Does this mean: a) I also must tell Google the company has moved, and; b) if I do will Google start to see my website as being for a Suffolk-based company? I really don't want this to happen: my clientele are mostly in London., I still want to market to Londoners. And if I want to expand the areas covered by my company, Suffolk is not high on my list. You'll excuse me if this is a simple question! Thanks for any help you could give
Local Listings | | fionadoggett0 -
Is there a way to get your local SERP by zipcode?
I have multiple stores across various zipcodes and i'm having difficulty trying to provide an average Positioning on SERP by region. I do know that your SERP varies by region because different areas use different vernaculars. Does anyone know of a way that I can provide a SERP for keywords/terms by county or zip code?
Local Listings | | rpaiva0