Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz Local and Apple Maps: How does the listing update work?
-
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name.
Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end?
Thank you.
-
Hi Jared!
Just following up here as I've just seen your ticket submitted to our Help Desk. We will be in touch soon!
-
Hi there Jared,
Sam from Moz's Help Team here - thanks so much for reaching out to us!
Apple Maps are updated in the same way the other partner listings are updated - could you please pop an email over to help@moz.com about this, along with the business name/phone number/address of the affected listing, so we can investigate this issue further for you and see if there's anything that may be holding up the update on Apple Maps?
Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Apple Maps isn't syncing
Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?
Moz Local | | Beth_Shockley0 -
Unsolved how to add my known backlinks manually to moz
hello
Moz Local | | icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
Moz Local | | chroma_marketing0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0
