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    5. Schema Code Not Working – Used Business Review Bundle Plugin

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    Schema Code Not Working – Used Business Review Bundle Plugin

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    • Bhisshaun
      Bhisshaun Subscriber last edited by

      Debt Collectors – Debt Collection Agency Melbourne

      Hi Moz Community

      One of our client website JMA Credit (https://www.jmacreditcontrol.com.au/ )

      We have installed Business Review Bundle Wordpress plugin to display our Google Reviews on our website. https://richplugins.com/business-reviews-bundle-wordpress-plugin

      Enabled Rich snippet option – to display aggregate rating

      Schema code available on the source

      Also, tested on structured data testing tool – it shows everything is fine https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.jmacreditcontrol.com.au

      But, Aggregate rating (star) not displayed on the SERP Page Waiting for valuable response to get this issue fixed

      1 Reply Last reply Reply Quote 0
      • Roman-Delcarmen
        Roman-Delcarmen last edited by

        First of all, I notice 2 main errors the first one is related to the installation of the snippet code, you have repeated the local business schemas. I assume that this is generated by 2 different sources. Checking your code the error is created by the overlapping of the SEO Yoast plugin and Review plugin.

        The second error that I notice is the JSON-LD code generated by the review plugin which generates 22 errors

        "Multiple reviews should be accompanied by an aggregate rating". so basically there is no rating on the JSON-LD

        I strongly suggest you read this documentation

        • https://developers.google.com/search/docs/data-types/review-snippe
        • https://schema.org/Review

        Also is important to be familiar with the JSON-LD syntax

        https://json-ld.org/spec/latest/json-ld/

        I worked on several projects integrating schemas. So in my opinion, the best way to do that is by using **Google Tag Manager+ Custom Code. Why? because that gives you full control over your schemas  **

        1 Reply Last reply Reply Quote 0
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