Is there still a way to put in a support ticket with Moz. I cannot find it on the site.
-
I sent an email a few minutes ago to support@moz.com but don't know if that is a usable address or not.
I would prefer an answer from a Moz staffer.
Thanks,
-
I see there's a link from the Help Hub. If you go there, there's a link to Contact Help.
-
Thanks Natalie-Alexis
But where is that link? I don't see it in any footer, sidebar, etc. It is as if it is meant to be obscured>
Thanks
-
Hi Robert - we received your request. You can always contact us at help@moz.com our through our contact form: https://moz.com/help/contact.
Thank you so much
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What do the Moz user levels mean?
I see that there are 3 other levels to a Moz Community Profile that users can have outside of the traditional 5 levels earned through points (Contributor-Oracle) and they are Pro, Associate and Staff. Obviously, Staff is someone who works at Moz but what do Pro and Associate mean and how do you get them?
Product Support | | authority-networks1 -
I just wanted to have custom URL for my MOZ usr profile and was unable to get done. Is there any one aware about this?
Looking for an answer regarding the community awareness about this implementation.
Product Support | | Sanka_Liyanage0 -
Moz Point Swag
So, I've been away from the SEO world for a few years but now I'm back in full swing and I noticed I have enough points for "A special MozPoints t-shirt and a Roger vinyl figurine" but had never gotten those because I assume it must have become an added swag during my hiatus... but I'd absolutely love to get hold of that as my boss is a big Roger fanboy and it would be hilarious to have that on my desk as a friendly mocking. If I can't, I can't. But I figured it couldn't hurt to ask.
Product Support | | MikeRoberts2 -
Could not connect to analytics.moz.com
Hi All, For 2 days I cannot access my moz analytics. I can log in, but when I click the Moz Analytics button, which redirects me to: http://analytics.moz.com/pro/home I receive message that chrome could not connect. Screenchot attached. Rgds! Screen-shot-2014-05-24-at-11.40.51-AM.png
Product Support | | mefendulov1 -
Is there a way to export the dashboard in the new MOZ?
I would like to export the dashboard to send to a client. Is there a way to do this other than taking a screenshot?
Product Support | | webbmason0 -
Anybody know how to merge an old inactive Moz account with a current live Moz account?
I had an old Moz account with my name, profile, etc. that I don't want to lose. By accident, when I created my current subscription, I ended up creating a brand new account. The old account has my bio, Moz points, etc. that I don't want to lose, but the new account has my campaigns. Any way to bring the two accounts together?
Product Support | | Consumers-Edge.com0 -
Anyone else receiving several duplicate Moz Weekly Rankings Report today?
Anyone else receiving several duplicate Moz Weekly Rankings Report today? I think I have received about 15-20 email duplicate reports on my weekly rankings. David
Product Support | | David-E-Carey0 -
Where is the Moz Pro free trial?
Since SEOmoz become Moz, I can't find the Moz Pro free trial registration page. Anyone?
Product Support | | Elchanan0