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Star rating not showing up in local pack, and knowledge panel pulling in healthgrades

Reviews and Ratings

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ElaineBushey last edited by

Hello,

I have a client that when you Google just their business name a couple of odd things are happening. First off, they show up in the map pack, but it's now showing their review rating. They have 29 reviews, with an average star rating of 4.6, but at first glance, it doesn't look like they have any reviews:
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