Can you freeze my account?
-
Hi there,
I was wondering if there was a way for me to freeze my account, e.g. make it inactive for some time and then reactivate it later, and keep all of my old info and settings. It would really encourage me to use your services again after a break/vacation/budget cutbacks.
best,
Rosa
-
Hi Dagný,
If you can email help@seomoz.org they may be able to help you with your problem. All of your campaigns and data is saved regardless of if your PRO or not.
Casey
-
Hi Rosa,
while staff do patrol these forums it's mostly just other users.
As far as I'm aware though when you stop paying for Pro all your data is deleted.
However please email customerservice@seomoz.org for an official response.
-
This would probably be better asked at http://www.seomoz.org/about/contact where customer service peeps hang out..
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do we get "Removal of "nofollow" from first custom URL on profile" when we cross 200 Moz Points? I have not received it yet, anything I can do?
Though I have only recently subscribed to Moz Pro, I have been using Moz Blog for quite some time. I recently crossed 200 Moz Points. As per Moz Points, it says "Removal of "nofollow" from first custom URL on profile" for crossing 200 points. I still dont see any links from Moz when I am using OSE. Can anyone suggest what i need to do?
Moz Pro | | vinodh-spintadigital2 -
Can I password protect specific campaigns
I would like for client A to access its online reports directly wihout access to other client campaigns. Is it possible to add some additional campaign specific password protection?
Moz Pro | | worldviewpr0 -
Campaign Setup-GA account
When setting up a campaign- in select a Google account it does not show the subdoman account. The drop down has other accounts we have but not the one we want.
Moz Pro | | RNK0 -
How can I find my past KW rankings?
I want to know how I can find out how a client's site was ranking for keywords at the beginning of the campaign so I can compare it with current rankings. I haven't been generating reports regularly. I kinda assumed I could ask for the reports retroactively. As in, what was the ranking of my keywords from the first crawl done by SEO moz. Thanks!
Moz Pro | | GreenGrowthSEO0 -
Does the keyword tracker take into account google base?
i just wanted to know if the ranking number allows for google products aswell?
Moz Pro | | DaveDawson0 -
How can a competitor show no internal links?
I'm comparing metrics between my site and competitors. Statistics on Site Explorer show that one competitor has no internal links. How is that possible? http://screencast.com/t/P9WX7R9hpdD Thanks for your insight. P9WX7R9hpdD
Moz Pro | | addventures0 -
How can I view the "Ultimate Advanced SEO Bundle" online after purchasing it?
I purchased the Ultimate Advanced SEO Bundle DVD set and I understand that I can also watch it online. Where do I have to go to view it? MC
Moz Pro | | deuce1s0 -
Move campaigns to other account
Hi, We would like to move some accounts from this one, to their own separate accounts. How is this done best so we don't lose the campaign history you've accumulated so far? Thank you in advance. BR
Moz Pro | | AtcoreDK
Thomas Rode, Atcore0