Why isn't Ranking Updated?

[ConversionChamp]

I see that my rankings are not updated. Why is that so? Do we have to do something else for ranking to update or is it automatic? It's said that ranking updates every tuesday.

Also when does the next Linkscape update take place?

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[DougRoberts]

You can find the SEOMoz helpdesk here:

http://seomoz.zendesk.com/home

There's a menu option to submit a request there too.

[ConversionChamp]

Thank you.

Is sending email to help@seomoz.org the correct way to raise a ticket or is there some other sort of ticketing system?

[DougRoberts]

Hi Ally,

Looking at the picture that was attached the question, I think they are asking why SEOMoz isn't showing that they've updated the rankings report. (It says it updates every Tuesday, but is still showing Tuesday 17th as the last update)

I don't think he's talking about the movements of the individual ranking keywords.

[ConversionChamp]

Hi,

I think you did not read my question correctly (There was also an attached image to make things more clear).

Anyway, thanks for the help. My ranking has reached first page for Google.com and Google.co.uk but it's not reflected in SEOMoz campaign dashboard as the last update for me happened on 01/17/2012 and not after that.

If I am paying for SEOMoz which should automatically keep track of my rankings, why would I need another third party tool to do that for me?

[ConversionChamp]

I have sent a support request to help@seomoz.org. Thanks for the pointer.

[LoveFitness]

Hi ,

Looking at your question you are asking about two things firstly your rankings and secondly Linkscape updates as  Doug Roberts  has posted that is correct. Now  to answer your first question, rankings are always updated and that means you often get fluctuations or no movement at all. You have said you haven’t had any movement, in that case you need  look at implementing a link building strategy, you can do this by guest posting, creating your own great content and promoting it using your social channels, if you have the budget how about an infographic.

If your rankings still don’t improve this may mean you need to look closely at onsite issues and also use OSE and compare your site to your competitors-it is so insightful.

Also we use Advance Web Rankings to monitor our Rankings that maybe something you want to look at.

Good Luck,

[DougRoberts]

There's a calendar that shows when the next linkscape updates are planned:

http://seomoz.zendesk.com/entries/345964-linkscape-update-schedule

My rankings update on Tuesdays too and have been updated - if yours are still not showing an update then I'd log a support ticket as it should be automatic.