My tools have stopped working.
-
I just started my 30 day trial a week ago. Yesterday, the toolbar stopped showing PA or DA, and none of the tools will load for a page. I've tried logging back in several times and it hasn't helped.
-
Thank you, it worked after i reinstalled it
-
Hi Julie,
So sorry to hear about that problem. I'd first try reinstalling the toolbar. Some other things that may be causing a problem are conflicting toolbars, virus protection, or firewalls.
If the reinstall doesn't solve your problem, please email our help team at help@seomoz.org and let them know what browser you're using and we'll help you figure out the problem via the help team.
Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tool recommendation for Page Depth?
I'd like to crawl our ecommerce site to see how deep (clicks from home page) pages are. I want to verify that every category, sub-category, and product detail page is within three clicks of the home page for googlebot. Suggestions? Thanks!
Moz Pro | | Garmentory0 -
What is the best tool for checking do follow outbound links?
what is the best software for detecting "do follow" outbound links from my site? thanks all!
Moz Pro | | tm46150 -
SEOMoz Tool Bar
Can google put a temporary ban on my IP using the SEOmoz Toolbar too many times? TY!
Moz Pro | | TP_Marketing0 -
What tools/software provide the most comprehensive list of backlinks to your domain?
We're currently looking for a product that has the capability of providing a comprehensive list of backlinks pointing to our domain, which currently has 400+ URLs. We've tried SEOMoz Pro, Google Webmaster Tools, and Majestic SEO. Does anyone have any recommendations or tips on getting the best report of backlinks?
Moz Pro | | Collegis_Education0 -
How come my Moz Points stopped incrementing
I was so happy when my Moz Points reached 100 today, but I've done a whole lot more today and it still says 100. Have I broken the system, or is it resting today (it is Sunday where I am)
Moz Pro | | loopyal0 -
SEOMOZ Stats dont work out
Hi, When I check my mozstats for the homepage it says the PA is 50 but the DA is 30, how can that be? I would expect them to either be the same or at least the DA to be higher then the PA. Cheers
Moz Pro | | activitysuper0 -
What's the best research tool for measuring blogger outreach success?
I'm looking for the best MOZ Pro research tool to track the success of our fledgling blogger outreach/link building efforts. Should we use Open Site Explorer's "Full List of Link Metrics", or is there something better or more granular for counting and analyzing inbound blog links? Thanks!
Moz Pro | | MJOshea0