Unsure where Google has sourced this inaccurate Product Data
-
Hi,
This is a slightly odd one I was hoping someone could shed some light on.
One of our staff just did a Google search and located these listings on Google UK Product Search:
Do you happen to have any idea where Google is getting this regionalised data from and in particular the pricing which is incorrect?
We have a Google (UK) Product Feed however the prices given are different than those being displayed in this localised search. Additionally the product feed that we supply relates to our main website and not a specific store.
If you click through to compare prices from multiple merchants you'll see our prices being listed correctly under our company name and website rather than the incorrect pricing attributed to a specific store.
I have checked our Google Places Account and our Google Product Feed Account but I just can't figure out where this data and incorrect pricing is coming from and indeed why it only affects our physical stores and not the more generalised website pricing.
If someone could point me in the right direction so I can get this corrected I’d appreciate it!
Many thanks
Chris
-
Hi Everett,
Many thanks for getting in contact. I did actually ask this as a private question and got quite a good response and thought it might be a good idea to share it in case anybody else has this issue. A screenshot is included as a link.
| | Nov 30, 2012Jasmine AyePaid Search Marketer at Distilled
Hey Chris,
In this instance it appears that Google is grouping all vendors by ink-type. Specifically here: http://www.google.co.uk/products/... There are several vendors listed. ColcUSA seems to have the price advertised at £5.
I don't know how your name came up that way, and I'm not able to replicate the issue. When I even searched "Refresh Cartridges Ink" I couldn't get that to reappear. When I did, ColcUSA did appear as the vendor on the right side.
But the prices being advertised are not yours and Google is just suggesting the cheapest price that the ink retails for. Does this happen every time you search?
<a class="image-button add-response-button"> </a> |
<a name="post-134030"></a>
| | Dec 2, 2012 | EditChris HolgateDirector at Refresh eCommerce Ltd
Hi Jasmine,
Hmmmmm.... perhaps this search is regionalised somewhat; the issue doesn't affect our main site but we have three stores and the incorrect product data appears for the Google Local searches. I should have posted a screenshot really in the first instance I suppose so here's one now
It's definitely stating the products are from us and if you click through it does indeed link to the correct page on our website but the prices are completely different.
We do have a Google Product feed but this does convey the correct pricing which then does appear when going a Google Product Search rather than a Google Local Search.
I hope I'm making sense but in all honesty, I've confused myself somewhat!
Many thanks
|
<a name="post-134322"></a>
| | Dec 3, 2012Jasmine AyePaid Search Marketer at Distilled
UGH!!! i just typed this answer and the internet ate it! grrr....
http://imgur.com/dTDzz This is an alternate way to view the information. The list view that you're showing me has cut this information down incorrectly and inserted avg star reviews per product, most local store, and cheapest price.
I'm afraid the only way to get this changed is to call AdWords and complain. Now that Google Shopping & AdWords have been blurred together they might be able to help, or register your complaint differently.
There's not really a way to change it because the information you put together is correct, but Google's formula for presenting this information is a mashup of all the data they have available to them.
I'm not even capable of clicking on any of these listings (in list or tile format) that will allow me to click through directly to your site. I get a list of retailers with correct prices.
Does this make any sense? I know it doesn't help the fact that your store is being shown with an incorrect price, but it's definitely not your fault.
<a class="image-button add-response-button"> </a> |
<a name="post-134850"></a>
| | Dec 5, 2012 | EditChris HolgateDirector at Refresh eCommerce Ltd
Ahhhhhhhhhh.... I see, so the price given is the lowest price available on the Internet, not the actual price that we're selling the items at. This is really, REALLY unclear in list view mode.
I guess that's good news however; I was worried that we'd set something up incorrectly and that Google would come down on us like a ton of bricks in a couple of weeks time.
Thanks for your help, it's very much appreciated.
|
<a name="post-134867"></a>
| | Dec 5, 2012Jasmine AyePaid Search Marketer at Distilled
Yay! Glad I could help! I'll mark this as resolved, but this question should still be open to discussion. If you have any problems in the future please feel free to pick it back up!
<a class="image-button add-response-button"> </a> |
<a name="post-134888"></a>
| | Dec 5, 2012 | EditChris HolgateDirector at Refresh eCommerce Ltd
Many thanks Jasmine!
|
-
Hello Chris,
Could you provide some detailed screenshots (with markup) of what you are seeing? I did see the "Refresh Cartridges - Torquay" prices on the link but couldn't find Refresh Cartridges as a store when viewing the comparison list. Perhaps this has something to do with my location, or perhaps the items I was looking for are no longer active in the feed. Either way, I think in this situation screenshots would help.
Regards,
Everett
-
This is quite odd as the inaccurate product data still remains. If anybody has any idea whatsoever I would really appreciate some assistance.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Magento 1.9 SEO. I have product pages with identical On Page SEO score in the 90's. Some pull up Google page 1 some won't pull up at all. I am searching for the exact title on that page.
I have a website built on Magento 1.9. There are approximately 290,000 part numbers on the site. I am sampling Google SERP results. About 20% of the keywords show up on page 1 position 5 thru 10. 80% don't show up at all. When I do a MOZ page score I get high 80's to 90's. A page score of 89 on one part # may show up on page one, An identical page score on a different part # can't be found on Google. I am searching for the exact part # in the page title. Any thoughts on what may be going on? This seems to me like a Magento SEO issue.
Intermediate & Advanced SEO | | CTOPDS0 -
Data Vocab or Schema?
Hi I've always used schema mark up in previous companies, however product pages on the site I'm currently working on are in data vocab. I cant find much about data vocab, so is it best to move away from this? I need to update the mark up on our product pages - so want the best mark up for this Thank you
Intermediate & Advanced SEO | | BeckyKey0 -
Copyright Theft and Google Rankings
Here is another tough one we've been dealing with. We publish a niche book. For a decade we kept the information offline (no e-books). However, it was widely scanned and reproduced online. We've filed dozens of DMCA complaints over the years, but have found trying to rid the internet entirely of these infringing pages to be futile. We get 1 closed and find 3 more. Two years ago we decided to put the information online ourselves, to generate an official community for our work it instead of "fighting it". We built a full site with hundreds of pages from the book for readers to use, free. Google indexed us, and we followed basic SEO... But in spite of a prime aged domain and a lot of links, we are literally BURIED in google. There are dozens of complete garbage spam sites that rank way higher than us. I understand ranking takes time, and the niche is competitive. But the low quality landing pages that are ranking above us is just too confusing. We fear our work has been indexed by google so much over the years on other sites they will never connect it to us. We'll always be buried on page 14 as another scrape. What would you do to correct this for a client? Could you?
Intermediate & Advanced SEO | | RetBit0 -
Video SEO for Google
I was wondering what the prime factors were to make something rank for a video on Google. Does anyone have any suggestions? I think that length may be important, but I don't know what the ideal run time is. Hypothetically for local SEO, would I be better off doing a tag like "Mercedes Buffalo NY" or do individual tags of "Mercedes" and "Buffalo" Thanks!
Intermediate & Advanced SEO | | oomdomarketing0 -
Website not coming up properly on Google
Hello, our website (http://www.roguevalleymicro.com/index.php) is not coming up properly on Google search (for example, when you search for Rogue Valley Microdevices on Google). We believe that there is something wrong with the website source code, and Google cannot index it properly. However, your Crawl Test results did not indicate any such problems. Can someone help us with some advice please?
Intermediate & Advanced SEO | | medved441 -
Google Translate for Unique Content
We are considering using the Google Translation tool to translate customer reviews into various languages for publication as indexable content both for users and for search engine long tail visibility and rankings. Does anyone have any experience, insights or caveats to share?
Intermediate & Advanced SEO | | edreamsbcn0 -
How to Optimize Product Page for Better Ranking in Google?
Today, I was searching for product page SEO on Google for better optimization of product pages and category level pages. I want to introduce about my website structure. Root category: http://www.vistastores.com/outdoor Sub category: http://www.vistastores.com/outdoor-umbrellas End level category: http://www.vistastores.com/patio-umbrellas Product page: http://www.vistastores.com/patio-umbrellas-california-umbrella-slpt758-f13-red.html I'm doing link building for sub category & end level category page. But, I'm not able to do inbound marketing for product level URLs due to resource problem. But, I have checked that... There are many competitors who are rank well with long trail keyword... I'm selling same product but not ranking well... What is reason behind it? I don't know... Just look at Olefin Red Patio Umbrella search result. I want to rank in top 3 with this kind of long trail keywords... I have made study of following video and article. http://www.seomoz.org/blog/ecommerce-seo-making-product-pages-into-great-content-whiteboard-friday http://www.distilled.net/blog/seo/in-search-of-the-perfect-seo-product-page/ I have done all things which were described by them... But, I'm still waiting for good ranking...
Intermediate & Advanced SEO | | CommercePundit0 -
Google is not Indicating any Links to my site
We built a new store on another ccTLD and linked to it from some of our other domains in a few locations. I am noticing that with the Google operator command "links:" we are seeing nothing linking to our site anywhere. Some things to clarify: These are not no-follow links These pages linking to our new domain are indexed The pages being linked to on our new domain are indexed This is not a flash site or heavy in JavaScript The links existed the day the site was launched so when the new pages were crawled they existed. "Site:" command in Google shows me that my new site is indexed. What could potentially be causing this? I am trying to get these newer ccTLD's to begin ranking and I understand that I need to get links going to these pages since they are fairly new (2.5 months) so I can outrank the .com in the SE's in those locales. (Like Google.co.uk)
Intermediate & Advanced SEO | | DRSearchEngOpt0