New adsense account request rejected - need help
-
I'm moving my company to Australia, shutting down the US company.
Google said I had to request a new Adsense account, so I did.
They opened the account, I added the same ads, in the same places, and they have rejected my application. What do I do now?
The other account has been open since 2004. They never said a word about this before. After two years of working on improvements, now I'm just about destroyed.
I need some help, because I thought I knew what I was doing, but obviously not!
As usual. their helpful response is no help at all.
http://bit.ly/NPACk - there are no G ads on the front page
http://bit.ly/V8ubB5 - this is a typical story
http://bit.ly/UpTC2r - this is a typical press release
As mentioned in our welcome email, we conduct a second review of your AdSense application once AdSense code is placed on your site(s). As a result of this review, we have disapproved your account for the following violation(s): Issues: - Site does not comply with Google policies --------------------- Further detail: Site does not comply with Google policies: We're unable to approve your AdSense application at this time for one of the reasons listed below or another reason listed in our program policies ([https://support.google.com/adsense/bin/topic.py?topic=1271507](https://support.google.com/adsense/bin/topic.py?topic=1271507)). We recommend that you review the information provided below and make the necessary changes to your site. 1\. You need to improve your site’s user experience To ensure a good experience for users and advertisers, publishers participating in the AdSense program are required to adhere to the Webmaster Quality guidelines ([http://www.google.com/support/webmasters/bin/answer.py?answer=35769](http://www.google.com/support/webmasters/bin/answer.py?answer=35769)). These guidelines provide many tips to help you to provide a positive experience for your users. You’ll also find more useful information in this AdSense blog post which highlights five user experience principles: [http://adsense.blogspot.com/2012/10/publisher-insights-part-1-5-principles.html](http://adsense.blogspot.com/2012/10/publisher-insights-part-1-5-principles.html). Applying these principles will help you to provide a great experience for users on your site. 2\. Your site is a chat site which is not compliant with our policy Publishers are encouraged to experiment with a variety of ad placements and ad formats. However, as stated in our program policies ([http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182](http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182)), AdSense publishers may not place ad code, search boxes or search results in chat programs. This includes, but is not limited to, instant messaging (IMs), chat sites and other pages that contains dynamic content. 3\. You need to remove all content that encourages violation of Google product policies Publishers may not provide the means to circumvent the policies of any Google products, such as by allowing users to download YouTube videos, or encourage the violation of Google AdSense policies. Moreover, publishers may not make use of Google brand features such as logos, screenshots, or other distinctive features without our express permission. For more information, please visit our Help Center ([http://support.google.com/adsense/bin/answer.py?hl=en&ctx=as2&answer=1348688&rd=1](http://support.google.com/adsense/bin/answer.py?hl=en&ctx=as2&answer=1348688&rd=1)). 4\. Your site is dedicated to the sale and distribution of term papers We’re happy to see our publishers’ sites full of useful and informative content, however, as stated in our program policies ( [https://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105953](https://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105953) ), the sale or distribution of term papers, or any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others is not allowed. Please review the AdSense program policies ([http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182](http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182)) to ensure that your site meets all of the requirements for approval. As soon as you’ve made the necessary changes, we’ll be happy to take another look at your application.
-
How do I request a review of my Adsense Account? who do I contact?
-
Are there any site quality expert around?
Someone with actual experience and not guesses?
This is important to me, I may only have a few days to get this right.
I switched back to the original account, so ads are showing now, but I need to fix and switch back.
The big problem is there is no way to tell what the google testers saw, that they didn't like, or what they thought they saw.
-
Google policy doesn't include external ads in the count of 3.
I have removed the leaderboard, in case that was the problem, but if that was the problem, why didn't they say anything about that leaderboard over the past 5 years, since the google adsense team advised using it?
Where did you see screaming bananas?
-
Alan,
on the subject of Adsense i'm kind of an expert myself by testing everything there is to know.
When you say:
"The press releases (for business readers) have the same two google ads, plus a leaderboard ad (I could remove that, but these were placements advised by google a few years ago)
They also have a single skyscraper ad below the fold and a Chitika ad under the story."
This is your violation if my count is correct:
2 Google ads + leaderboard ad + skyscraper + Chitika ad = 5 ads which is not allowed according to Google policy. I suggest limiting the total amount of ads to 3 on each page. If you use another ad program next to Adsense it still counts as 1. So if you place 2 Google ads and a Chitika ad then you should be fine.
I agree with you that there are a lot of knowledgeable people here. But my experience on this subject is that I found more help on webmasterworld and adsense forum then here. That's just my experience in the matter.
When I look at you site I must admit that I would go for a redesign with less ads and less screaming banana's. Look through you eyelashes and see what jumps out on a page. I would go for a page were less is more. That's just my opinion.
If i interpreted your explanation correctly about the ads then your ad count is too high and lowering that could solve your problem. If not let me know what you meant maybe there is another explanation.
Regards
Jarno
-
Thanks Jarno.
This is an online newspaper, with 3 editors and 200+ writers/journalists and other contributors. We also have contracts with the major press release companies to process and display their press releases.
Obviously, it is not a chat site. It does not and never has encouraged anyone to click ads. It obviously doesn't sell anything illegal.
The stories have two google ads, one in the top left body and one skyscraper.
There is also one skyscraper ad below the fold.
The press releases (for business readers) have the same two google ads, plus a leaderboard ad (I could remove that, but these were placements advised by google a few years ago)
They also have a single skyscraper ad below the fold and a Chitika ad under the story.
I'm not going over to webmaster world - I'm a long-term member of SEOMoz for a reason - there are many highly knowledgeable people here. I just hope they haven't all gone on vacation this week
-
Alan,
My best guess is that your websites violates their policy. I've had this happens once before without even knowing it (was showing ads next to a landmap and added the text above (click on one of the provinces for more posibilities -> resulted in a penalty for endorsing click trough rates). Every normal person would understand that the click would be at the map and not the ads but still it gotten me banned.
If Google truly suggests (as shown in their e-mail) you need to improve the site. If you're site is truly a chat site and that is not allowed then one way to go is open a new site for another purpose -> request a new adsense account on that website -> allowed -> open a channel for your old site and place ads. It's not the way it should go but it could work.
Have you tried webmasterworld about this? I found some help their on the subject of adsenses in the past.
Another great source is the Google Adsense forum for help.
Look for things around this subject:
the sale or distribution of term papers, or any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others is not allowed.Hope you can sort this out.
Regards
Jarno
p.s. happy holiday (for as far as possible)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do you need to include the top menu on every single page of the site in the code?
When using cache: on google, and clicking on Text-only version, our site has the top menu gibberish on top? My feeling is that this take away SEO juice from our title and focus keyword. Our website is culinarydepotinc.com
On-Page Optimization | | Sammyh1 -
Will I cannibalize a ranked product by introducing a new product in the series with the same keywords?
Currently http://aoi-corp.com/safety-monitors/series-1000 ranks #4 for Oxygen Deficiency Monitor, the newer product http://aoi-corp.com/oxygen-deficiency-monitor/series-1300-oxygen-deficiency-monitor needs to rank for the same keyword. Will I hurt the Series 1000 ranking? Thoughts/advice on strategy? Thanks.
On-Page Optimization | | JJSAMRA0 -
How to reduced dns requests on magneto website
How to reduced dns requests on magneto website, really stuck, read many documents but no where near resolving the issues.
On-Page Optimization | | Mikaai0 -
Can Cascading DropDown HELP improve site architucture?
Our online stores is selling furnace filters. http://www.furnacefilterscanada.com We have 4 different qualities furnace filters and each of them are avaible in almost 50 different sizes. My store is setup with almost 200 different products. ( 4 filtres X 50 sizes) None of them have variable. I'm looking for a solution to help customers to find there furnace filter size fast and easy on our HOME page. I find this cascading dropdown option http://www.asp.net/ajaxLibrary/AjaxControlToolkitSampleSite/CascadingDropDown/CascadingDropDown.aspx where I wiil setup 3 options to select: filter width filter lenght filter depth Will it be the best options? Now my store is setup with categories and it is not the best solution. http://www.furnacefilterscanada.com This was a lots of work to create 200 different products. The reason I did this is because when searching in search engine, vistors will use such keywords: 16x20x4 filter 20x25x2 furnace filter a/c filter 10x20x1 replacement filter online 20x20x1 16x25x5 filter toronto and so on... Must keywords request in search engine will included the furnace filter size. Thank you for your help, BigBlaze
On-Page Optimization | | BigBlaze2050 -
Looking to Buy a New Domain for 10 Years
I want to Know, for how much year i should buy a new domain for optimal SEO Results. Should I Buy it for 3 Years, 5 Years or 10 Years
On-Page Optimization | | Ganesh340 -
How to SEO a website that is being help back by duplicate content?
We have over 20 websites that sell property. Each website is targeted to a different country. People advertise to sell their property. The websites are not getting to page 1 for the terms we want probably because of duplication issues. If we compare one website with another country website on www.duplicatecontent.net we find it is nearly 70% between one and the other. So we trying to understand why this is. If someone wanted to sell a property in Spain we would create an advert for them but rather than putting this on the back-end of the Spain website it goes on a separate website that does on all countries. We have tried to put nofollow tags so that the country specific website gets acknowledgement of being the original website but the rankings for key-terms will not rise and the duplication % remains nearly 70%. Can anyone suggest the best way forward?
On-Page Optimization | | Feily0 -
Advice needed form seo point of view
We have a client whose website is http://www.indigenaskincare.com/ There are frames in the site and will they hurm seo efforts. Also, what metrics are missing so that we can give advice to the client.
On-Page Optimization | | seoug_20050 -
I need quality backlinks. Do they need to be similar to company website?
Our website seems to be well optimized. However I need to find more quality backlinks. I am having a hard time with this. Do backlinks have to related to the company? The reason I ask is because I can receive some links, but they do not relate to our company. BUT sometimes we have customers come to our facility and we book them a local hotel room and send them to near by restaurants. Is it ok to have local restaurants and local hotels links on our website and have them link to ours, on a page for customer visits. OR any other tips on receiving quality backlinks?
On-Page Optimization | | hfranz0