New adsense account request rejected - need help
-
I'm moving my company to Australia, shutting down the US company.
Google said I had to request a new Adsense account, so I did.
They opened the account, I added the same ads, in the same places, and they have rejected my application. What do I do now?
The other account has been open since 2004. They never said a word about this before. After two years of working on improvements, now I'm just about destroyed.
I need some help, because I thought I knew what I was doing, but obviously not!
As usual. their helpful response is no help at all.
http://bit.ly/NPACk - there are no G ads on the front page
http://bit.ly/V8ubB5 - this is a typical story
http://bit.ly/UpTC2r - this is a typical press release
As mentioned in our welcome email, we conduct a second review of your AdSense application once AdSense code is placed on your site(s). As a result of this review, we have disapproved your account for the following violation(s): Issues: - Site does not comply with Google policies --------------------- Further detail: Site does not comply with Google policies: We're unable to approve your AdSense application at this time for one of the reasons listed below or another reason listed in our program policies ([https://support.google.com/adsense/bin/topic.py?topic=1271507](https://support.google.com/adsense/bin/topic.py?topic=1271507)). We recommend that you review the information provided below and make the necessary changes to your site. 1\. You need to improve your site’s user experience To ensure a good experience for users and advertisers, publishers participating in the AdSense program are required to adhere to the Webmaster Quality guidelines ([http://www.google.com/support/webmasters/bin/answer.py?answer=35769](http://www.google.com/support/webmasters/bin/answer.py?answer=35769)). These guidelines provide many tips to help you to provide a positive experience for your users. You’ll also find more useful information in this AdSense blog post which highlights five user experience principles: [http://adsense.blogspot.com/2012/10/publisher-insights-part-1-5-principles.html](http://adsense.blogspot.com/2012/10/publisher-insights-part-1-5-principles.html). Applying these principles will help you to provide a great experience for users on your site. 2\. Your site is a chat site which is not compliant with our policy Publishers are encouraged to experiment with a variety of ad placements and ad formats. However, as stated in our program policies ([http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182](http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182)), AdSense publishers may not place ad code, search boxes or search results in chat programs. This includes, but is not limited to, instant messaging (IMs), chat sites and other pages that contains dynamic content. 3\. You need to remove all content that encourages violation of Google product policies Publishers may not provide the means to circumvent the policies of any Google products, such as by allowing users to download YouTube videos, or encourage the violation of Google AdSense policies. Moreover, publishers may not make use of Google brand features such as logos, screenshots, or other distinctive features without our express permission. For more information, please visit our Help Center ([http://support.google.com/adsense/bin/answer.py?hl=en&ctx=as2&answer=1348688&rd=1](http://support.google.com/adsense/bin/answer.py?hl=en&ctx=as2&answer=1348688&rd=1)). 4\. Your site is dedicated to the sale and distribution of term papers We’re happy to see our publishers’ sites full of useful and informative content, however, as stated in our program policies ( [https://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105953](https://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105953) ), the sale or distribution of term papers, or any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others is not allowed. Please review the AdSense program policies ([http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182](http://support.google.com/adsense/bin/answer.py?hl=en&answer=48182)) to ensure that your site meets all of the requirements for approval. As soon as you’ve made the necessary changes, we’ll be happy to take another look at your application.
-
How do I request a review of my Adsense Account? who do I contact?
-
Are there any site quality expert around?
Someone with actual experience and not guesses?
This is important to me, I may only have a few days to get this right.
I switched back to the original account, so ads are showing now, but I need to fix and switch back.
The big problem is there is no way to tell what the google testers saw, that they didn't like, or what they thought they saw.
-
Google policy doesn't include external ads in the count of 3.
I have removed the leaderboard, in case that was the problem, but if that was the problem, why didn't they say anything about that leaderboard over the past 5 years, since the google adsense team advised using it?
Where did you see screaming bananas?
-
Alan,
on the subject of Adsense i'm kind of an expert myself by testing everything there is to know.
When you say:
"The press releases (for business readers) have the same two google ads, plus a leaderboard ad (I could remove that, but these were placements advised by google a few years ago)
They also have a single skyscraper ad below the fold and a Chitika ad under the story."
This is your violation if my count is correct:
2 Google ads + leaderboard ad + skyscraper + Chitika ad = 5 ads which is not allowed according to Google policy. I suggest limiting the total amount of ads to 3 on each page. If you use another ad program next to Adsense it still counts as 1. So if you place 2 Google ads and a Chitika ad then you should be fine.
I agree with you that there are a lot of knowledgeable people here. But my experience on this subject is that I found more help on webmasterworld and adsense forum then here. That's just my experience in the matter.
When I look at you site I must admit that I would go for a redesign with less ads and less screaming banana's. Look through you eyelashes and see what jumps out on a page. I would go for a page were less is more. That's just my opinion.
If i interpreted your explanation correctly about the ads then your ad count is too high and lowering that could solve your problem. If not let me know what you meant maybe there is another explanation.
Regards
Jarno
-
Thanks Jarno.
This is an online newspaper, with 3 editors and 200+ writers/journalists and other contributors. We also have contracts with the major press release companies to process and display their press releases.
Obviously, it is not a chat site. It does not and never has encouraged anyone to click ads. It obviously doesn't sell anything illegal.
The stories have two google ads, one in the top left body and one skyscraper.
There is also one skyscraper ad below the fold.
The press releases (for business readers) have the same two google ads, plus a leaderboard ad (I could remove that, but these were placements advised by google a few years ago)
They also have a single skyscraper ad below the fold and a Chitika ad under the story.
I'm not going over to webmaster world - I'm a long-term member of SEOMoz for a reason - there are many highly knowledgeable people here. I just hope they haven't all gone on vacation this week
-
Alan,
My best guess is that your websites violates their policy. I've had this happens once before without even knowing it (was showing ads next to a landmap and added the text above (click on one of the provinces for more posibilities -> resulted in a penalty for endorsing click trough rates). Every normal person would understand that the click would be at the map and not the ads but still it gotten me banned.
If Google truly suggests (as shown in their e-mail) you need to improve the site. If you're site is truly a chat site and that is not allowed then one way to go is open a new site for another purpose -> request a new adsense account on that website -> allowed -> open a channel for your old site and place ads. It's not the way it should go but it could work.
Have you tried webmasterworld about this? I found some help their on the subject of adsenses in the past.
Another great source is the Google Adsense forum for help.
Look for things around this subject:
the sale or distribution of term papers, or any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others is not allowed.Hope you can sort this out.
Regards
Jarno
p.s. happy holiday (for as far as possible)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need Some Quality Vs. Quantity SEO Advice
We have a gallery here with our main categories of patches. https://www.stadriemblems.com/gallery/ If you click on one, say Fire Patches, you'll be taken to a page of just fire patches. https://www.stadriemblems.com/fire-patches/ But here's the kicker: If you notice of the fire patch page, there are also sub-categories to that. So if you click on say, Fire Rescue, you get taken one level deeper. https://www.stadriemblems.com/fire-patches/fire-rescue-patches/ I'm redoing this entire site (a project over five years overdue), and I'm wondering if it's really worth it to keep these three-level deep sub pages. I originally created them with long tail SEO in mind, making us be the only ones who come up when people search for very specific patches. But it's a big undertaking to redo all of them, and are they really adding any value?
On-Page Optimization | | UnderRugSwept0 -
New to MOZ and so far love tools but need some quick tips on title, keywords and descriptions
First of all:
On-Page Optimization | | nickcargill
I am excited about using all the MOZ tools! I just got back my webcrawl and have found
a lot of issues that I am working on. I am a Vacation Rental Property Manager with 150 properties, all different. 90% of my pages have the same keywords and descriptions and a lot of same page titles
too. I can change all of these by adding a few fields in my database and then
populating the meta information dynamically. For Example: <title>Big Bear Cabins | Big Bear Cabin Rentals - Chateau Alta Vista Cabin</title>
Chateau Alta Vista, Big Bear Cabins, Big Bear Cabin Rentals
Chateau ALta vista is a Big Bear Cabin with four bedrooms, three
bathrooms, it is Big Bear Luxury Property. If you notice the Title, keyword are dynamically populated from the database using the
property name of Chateau Alta Vista. The description is an extra field in the database that I just implemented that I can customize per property. I have a few questions, but here is more information: I also have 5 or 6 related pages
to each property. Pages Like general information, photos, calendars, book
Question 1): Is the best way of doing my titles, keywords and descriptions. Any concerns or recommendations. I have read, do not even use keywords anymore. Question 2) I have other pages that show maybe 8 or 10 photos. So is it ok to do the following; Title <photos of="" big="" bear="" cabin="" chateu="" alta="" vista<="" title="">Meta Keywords <photos of="" big="" bear="" cabins="" chateu="" alta="" vista="">Meta Description <check out="" photos="" of="" big="" bear="" cabin="" rentals,="" chateua="" <br="">Alta Vista, etc Currently, I have some archaic page naming with database driven url parameters such as</check></photos></photos> http://destinationbigbear.com/property_Detail_v.aspx?propid=669 and at worse http://destinationbigbear.com/Property_detail_v.aspx?propid=669&rate= $1,127.10&checkoutdate=07/13/2014&beds=4&firstnight=07/11/2014&nights=2 I do not have he ability to to full url encoding such as http://destinationbigbear.com/cabins/chateau-alta-vista but I can do http:/www.destinationbigbear.com/big-bear-cabin-info.aspx?cabin=chateau%alta%vista Question is what do I do... If I do change the page names I will lose the history of property_detail_V.aspx which only has a Page Authority of 21, but if I change the page name and dynamic navigation of my website will I not lose all my authorities, if so, is it worth doing it? My highest keyword ranking is 30 which is terrible. Nick0 -
Need help ranking my site
Hi, Can anyone help me out? I am trying to get this site ranked for "Villa General Belgrano". It was on the first page of Google and then it disappeared. Did I over optimize the anchor text? http://www.opensiteexplorer.org/anchors?site=www.lawebdelvalle.com.ar
On-Page Optimization | | Carla_Dawson0 -
How far back do you need to optimize your blog posts?
We are going through a clients blog history as they are entering a redesign phase for the blogs. We are trying to determine how far back we need to optimize past blog posts so that they can be found easier on search engines. Is it better to optimize the past years? 2 years? 6 months? only the top posts? Does anyone have any suggestions?
On-Page Optimization | | Scratch_MM0 -
Advice needed form seo point of view
We have a client whose website is http://www.indigenaskincare.com/ There are frames in the site and will they hurm seo efforts. Also, what metrics are missing so that we can give advice to the client.
On-Page Optimization | | seoug_20050 -
I have 90 domains at Godaddy and would like to transfer them to a new registrar - Moniker
Will the the transfer to a new registrar hurt my domains in the SERPs if all contact information for the domain stays the same and DNS stays the same and site hosting remains the same?
On-Page Optimization | | jeff.interactive0 -
How unique do product descriptions need to be?
I'm rewriting approximately 10,000 product descriptions, but for feasability it's useful to sometimes reuse some of the phrases that are there (and on other websites as they come straight from the manufacturer -eg. key features), how unique does the content have to be - are we talking 100%, 75%, 50% for it to be effective in google? Same question goes for the product title! Many thanks.
On-Page Optimization | | ewanr0