"Loading" error in Open Site Explorer
-
The "top pages" keeps hanging while trying to retrieve social metrics "FB Shares" "Tweets" and "Google +1". I've tried in Chrome and Firefox.
Can I just turn these off?
-
Hi!
Unfortunately there is no way to turn off the social metrics in OSE reports. You should still be able to navigate around the page and export the data via csv while these metrics are loading. Clearing your cookies/cache and restarting the browser may help if you're having problems navigating the site while these are loading. Another thing to try is accessing the site through another machine to see if this issue is specific to yours. If none of these work, send a ticket into help[at]seomoz.org and we'll take a deeper look at this for you. Thanks!
Sam
Moz Helpster
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Site Crawl Stalled and Can't Restart
In my GreenSeed campaign, the site crawl continues to say "in progress." I can't figure out how to stop it or how to restart the site crawl. Can you please help?
Moz Pro | | Winger1 -
Link check via open site explorer not working?
Not sure why this is happening but when i run our site though open site explorer it is only coming back with 1 link yet we have at least 10 - 20? our site is https://www.fastlabels.co.uk and i tried without the https:// so www.fastlabels.co.uk Any help would be appreciated.
Moz Pro | | BobAnderson0 -
Moz Crawl Test error
Moz crawl test show blank report for my website test - guitarcontrol.com. Why??? Please suggest.
Moz Pro | | zoe.wilson170 -
To Many Links on site
I've had an issue with to many links on the site. My drop down menu, secondary footer and footer. The report told me that I had 253 links on each page. I then programmed my secondary footer to dynamic and ran a crawl and my links reduced accordingly to 201. Then turned the footer into dynamic and ran a crawl with my links increasing to 1500. This also happened between each phase but en went away. Oddly enough, my domain authority increased as well as other factors in the crawl report. This too many links thing is driving me crazy. Please provide some guidance.
Moz Pro | | CHADHARRIS0 -
Quote "There is no SEO software that can help optimize a site"
Hi all I am a developer for a small agency in the UK. I am using SEOmoz for a couple of our clients and I am also using it to learn from. So far I am finding it a great tool and this forum is also incredibly helpful. Now I also visit another forum called HighRankings.com and this months newsletter is a list of points that are defined as "SEO Mistakes". In it, point number 2 reads: "Repeat after me: There is no specific number of times a keyword phrase should be used in my content. There is no magic number of words that my pages should have written on them. And there is no best number of words or phrases that belong in a Title tag. And most of all: There is no SEO software that can optimize my website (despite the claims of their creators). Use your common sense to optimize your site! Learn how your target audience searches for products, services and information such as yours, and write about it accordingly on your website. Then write to make an emotional connection with your visitors so that they'll convert into happy customers." Now as a user of SEOmoz I wondered what others thought of this comment? Many thanks for reading. Kris
Moz Pro | | yousayjump0 -
Why do I keep getting "more than one canonical URL tag" on-page factor when, in fact, there is always only one?
The following are pages that SEOMOZ says have "more than one canonical URL tag" but they all have only one. Can someone help me understand this?http://www.lasercenterny.com/Laser-Hair-Removal-Binghamton/tabid/1950/Default.aspxhttp://www.lasercenterny.com/Hair-Removal-Binghamton-NY/tabid/1949/Default.aspxhttp://www.lasercenterny.com/Hair-Removal-Binghamton/tabid/1948/Default.aspx
Moz Pro | | SmartWebPros0 -
Site explore reporting error over week
unable to dispaly anchor text error Doh! Roger is still working out the kinks with the new index and is having issues untangling anchor text data. We're currently showing anchor text data from the previous index, but we will update as soon as we can.
Moz Pro | | 1step2heaven120 -
How often is Open Site Explorer updated?
Or perhaps my question is actually how often does the seomoz bot crawl the web? I ran some benchmark link counts for a number of websites about this time last month and I noticed when I went to update them for this month the data is the same. Thanks.
Moz Pro | | WCR1
