Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Error 403
-
I'm getting this message "We were unable to grade that page. We received a response code of 403. URL content not parseable" when using the On-Page Report Card. Does anyone know how to go about fixing this? I feel like I've tried everything.
-
I am getting 403 errors for this crazy url:
How do I get rid of this error?
I am also getting 404 errors for pages that do not exist anymore. How do I get rid of those?
-
Great answers Mike!
Jessica, if you're still having issues with the Crawl Test and it seems like a tool issue, let us know at help@seomoz.org - you'll get a faster response from our Help Team for your tool questions that way (unless, of course, a mozzer like Mike beats us to it!)
-
I will check that out. Thank you so much!
-
Is there another folder on your server called resources? If so that maybe the problem. See this thread...
http://wordpress.org/support/topic/suddenly-getting-403-forbiden-error-on-one-page-only
I did run Xenu on your site and experienced the 403 error on that page only. There were other 404s that need to be fixed as well FYI,,,
-
http://www.truckdriverschools.com/resources/
Thank you so much for your help!
-
Jessica,
Is the page(s) in question indexed by Google? I
I would recommend trying another site crawl tool like Xenu Link Sleuth, GSiteCrawler and see if they are able to crawl the site without issue. Could also be something to do with your hosting company trying to prevent Denial of Service (DOS) attacks... If you want to send me the URL I am happy to crawl it for you with one of these tools.
-
It is actually wordpress. Everything looks fine when visiting the URL and inside the wordpress but when I grade the SEO content it gives me the 403 error.
It happened after I added the SEO text to a page that had images within the same text box. Does that make a difference?
-
seems like your website is blocking access to the file. A few questions:
1. Are you blocking robots in your txt file from this url?
2. Do you get the 403 erri when you manually visit the page?
3. What CMS if any are you using? If it is Joomla we've seen some strange things happen with some of the security modules when using crawl tools such as GSiteCrawler.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Pages with Duplicate Content Error
Hello, the result of renewed content appeared in the scan results in my Shopify Store. But these products are unique. Why am I getting this error? Can anyone please help to explain why? screenshot-analytics.moz.com-2021.10.28-19_53_09.png
Moz Pro | | gokimedia0 -
How to overcome Connection Timeout Status Error?
My website contains 110+ pages in which 70 are CONNECTION TIMEOUT while checking in Screaming Frog. Can someone help me in getting this solved? My website Home Page Sanctum Consulting.
Moz Pro | | Manifeat90 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
How to Fix 404 Errors
Hey Moz'ers - I just added a new site to my Moz Pro account and when I got the crawl report back there was a ton of 404 errors (see attached). I realize the best way to fix these is to manually go through every single error and see what the issue is... I just don't have time right now, and I don't have a team member that can jump on this either, but realize this will be a huge boost to this client if/when I get these resolved... So my question is: Is there a quicker way to get these resolved? Is there an outsourcing company that can fix my clients errors correctly? Thanks for the help in advance:) wBhzEeV
Moz Pro | | 2Spurs0 -
How do fix an 803 Error?
I got am 803 error this week on the Moz crawl for one of my pages. The page loads normally in the browser. We use cloudflare. Is there anything that I should do or do I wait a week and hope it disappears? 803 Incomplete HTTP response received Your site closed its TCP connection to our crawler before our crawler could read a complete HTTP response. This typically occurs when misconfigured back-end software responds with a status line and headers but immediately closes the connection without sending any response data.
Moz Pro | | Zippy-Bungle1 -
What's the best way to eliminate "429 : Received HTTP status 429" errors?
My company website is built on WordPress. It receives very few crawl errors, but it do regularly receive a few (typically 1-2 per crawl) "429 : Received HTTP status 429" errors through Moz. Based on my research, my understand is that my server is essentially telling Moz to cool it with the requests. That means it could be doing the same for search engines' bots and even visitors, right? This creates two questions for me, which I would greatly appreciate your help with: Are "429 : Received HTTP status 429" errors harmful for my SEO? I imagine the answer is "yes" because Moz flags them as high priority issues in my crawl report. What can I do to eliminate "429 : Received HTTP status 429" errors? Any insight you can offer is greatly appreciated! Thanks,
Moz Pro | | ryanjcormier
Ryan0 -
Increase of 404 error after change of encoding
Hello, We just have launch a new version of our website with a new utf-8 encoding. Thing is, we use comma as a separator and since the new website went live, I have a massive increase of 404 error of comma-encoded URL. Here is an example : http://web.bons-de-reduction.com/annuaire%2C321-sticker%2Csite%2Cpromotions%2C5941.html instead of : http://web.bons-de-reduction.com/annuaire,321-sticker,site,promotions,5941.html I check with Screaming Frog SEO and Xenu, I can't manage to find any encoded URL. Is anyone have a clue on how to fix that ? Thanks
Moz Pro | | RetailMeNotFr0 -
How to resolve Duplicate Content crawl errors for Magento Login Page
I am using the Magento shopping cart, and 99% of my duplicate content errors come from the login page. The URL looks like: http://www.site.com/customer/account/login/referer/aHR0cDovL3d3dy5tbW1zcGVjaW9zYS5jb20vcmV2aWV3L3Byb2R1Y3QvbGlzdC9pZC8xOTYvY2F0ZWdvcnkvNC8jcmV2aWV3LWZvcm0%2C/ Or, the same url but with the long string different from the one above. This link is available at the top of every page in my site, but I have made sure to add "rel=nofollow" as an attribute to the link in every case (it is done easily by modifying the header links template). Is there something else I should be doing? Do I need to try to add canonical to the login page? If so, does anyone know how to do it using XML?
Moz Pro | | kdl01