Everything is empty, no stats displayed for 3 days. How long it takes for data to appear?
-
Everything in my Moz Analytics campaign is empty. Shows either "-" or "0".
How long does it take for some data to appear?
3 days ago I have set up the Campaign, connected Google Analytics, Set up keywords, etc.
Every day I receive 4 copies of same identical email from Moz, "New Crawl Complete for ..." I go to moz analytics and nothing has changed. Still zeroes and no data.
So Moz Analytics doesn't do anything, doesn't show any stats, sends multiple bogus emails. Looks like moz analytics is totally broken? Not even beta quality. Yet to sign up I had to provide my credit card.
-
Often the questions we get are ones that other users are able to answer before a help desk employee can get to them, and this way several people can see the answer as well.
There are sometimes downsides, such as right now when there's an individual problem that needs direct attention by the help desk. However, often the question is more like "how do I unarchive a campaign" and the question will get an answer in minutes, even at 2 in the morning Seattle time, because another user is online and able to answer.
-
Will do. What is the point of having Product Support forum then?
-
Could you send an email to help@moz.com please? We can best respond to you that way with information about your specific campaign. Thank you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
A difficult keyword displays a difficulty of 3, why?
I´m new to Moz and I was using the keyword analysis tool. When I put a generic term for my country (cheap phones, buy samsung galaxy, etc.) which is obviously one of the most wanted and competitive keywords, MOZ displays a difficulty level of 3 and an opportunity of 100, indicating it´s easy to rank for it, when the main competitors are big transnational companies. Why is this? What do you suggest? Thank you!
Getting Started | | awgsm0 -
How long will it take to get google Analytics results back so I can get rolling?
I just signed up for Moz. I'm wondering how long it will take until Google Analytics results will enter.
Getting Started | | John-Francis0 -
Can I use 2 Moz Campaigns to Track more than 3 Competitors?
I would like to track 6 competitors for a new client, maybe short term, maybe long term. Can I set up 2 Moz Campaigns for the same client using the same keywords only with different competitors?
Getting Started | | cindyt-170380 -
After fixing Crawl Errors, how long does it take to for Moz or Google to re-crawl a website?
Last night I found out through Moz that my robots.txt file was blocking any crawling of my website. I fixed the issue. Now do I just sit and wait?
Getting Started | | cmc-interactive0 -
Fixing Non-Valid URL - Oops! This does not appear to be a valid URL. Please try again.
Edit - Turns out I can't delete a question. I ended up finding out I'm supposed to email the Moz team at help@moz.com. I did a search regarding the issue, but I only found answers for people using AWS. The results say the .htaccess isn't setup correctly, but I don't know how to fix that file. Any help would be greatly appreciated. Thanks.
Getting Started | | MattHarris0 -
Google Analytics data not loading into Moz
I use several analytics apps on my iphone which require you to connect to your GA account. Each one gets immediate access to the GA data. With Moz, I connected to my GA account 3 days ago after many failed attempts due to some bug, but still have no data showing. Is there some reason why Moz would take several days to access the data where iphone apps take seconds? I am now a week into my 30 day free trial, and have spent lots of time trying to get it to work, but have not been able to do much. I'm afraid of how much of the 30 days will be taken up just getting Moz set up and working, rather than actually using and evaluating what it does. Any possibility of re-starting the 30 days from when it's actually working? I don't mind waiting patiently for some bugs to be fixed, just would like to know that I will still get a 30 day trial. Thanks.
Getting Started | | RLodato1 -
I'm new to Moz, where can I find something that explains the basics of everything?
For instance how do I use the Rank Tracker or Keyword Tool. I want to get the most out of Moz and I need a resource that explains it. Thanks
Getting Started | | AliciaMarie1