How do I cancel my MozPro subscription?
-
I've sent a couple of emails. I know everyone there is busy.
But I'd like to cancel my MozPro subscription and not sure how to go about it.
Troy
-
Hi Christy,
i am also want cancel my subscription, please do this, thanks.
-
Jo from the Moz help team here, I'm updating this thread with the new process to cancel:
- click on your profile icon on the top right-hand corner
- from the drop-down menu click on Account & Billing
- click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
- confirm cancellation on the next page
You can read more about how to cancel your account on our Help Hub :]
-
Hi lettice23,
Your subscription was successfully canceled within your trial period, so you will not be charged.
-
Thanks, I was just able to successfully cancel subscription.
From what I understood when I signed up, I will not be charged at all. I both signed up and cancelled today for moz pro.
Is that the case? would anyone know?
thanks
-
Hi
I just signed up for 30 day trial today and wish to cancel. I don't usually trust companies with my credit card details, and want to cancel straight away.
Can someone please advise how to do this.
thanks
-
In the upper right-hand corner by "Campaigns & Tools" there's the symbol that looks like a Head with a few lines next to it. Click that and in the dropdown is "Billing & Subscription". On that page you'll find a link to Cancel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND
Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
Product Support | | Wenalyn0 -
Though we had until the 8th to cancel and you charged our card.
We thought we had until to 8th to cancel and you charged our card On the 8th. Now we can’t reach anyone. We cancelled the service.
Product Support | | danawebprollc0 -
Refund From MOZ for Cancelled Account-How To Get Refund, Phone Number for MOZ Corporate Office?
I have written MOZ several times requesting account cancellation procedures but they don't seem interested in responding. I pre-paid my account in October 2019, paying for one year until October 2020. I would like to cancel my account and get a refund of the pro-rated unused amount. After not getting a response, I searched for a corporate phone number for MOZ. No phone number can be found. I am somewhat concerned as legitimate companies have phone numbers. Can someone advise me as to how to get my refund? Also, I subscribe to MOZ local. I need to know of canceling MOZ pro will inadvertently cancel MOZ local. Thanks,
Product Support | | Kingalan1
Alan0 -
We at QMetry have purchased the license for Moz and I want to know till when will this subscription last and out of the 3 members who is the admin?
I want to know when the subscription will end for QMetry and we are a team of 3 using Moz, out of 3 of us who is the admin?
Product Support | | vatsala0 -
Why have I been charged by Moz for a Pro Subscription?
I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. My email was hacked and I had no access to it for which I had no access to Moz and while getting my email sorted, I got this message that they have charged me and it has come off my account for next month. They also took the money off my account which is extremely difficult for me as I am a student and cannot afford an expense as such. This is creating havoc for me. Currently Moz Pro a service charged in US$ is too expensive for me in India as a student. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.
Product Support | | Adilene0 -
My trial just expired and i had forgotten to cancel, I want to refund it please
I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi0 -
Cancelling and asking for a refund
Hi. I signed up for your free trial and forgot to cancel. However, as you can see, I haven't used your service in any way within the trial. I love SEOMoz and would love using it once my site's set up but not today. I want to cancel my subscription and ask for a refund ($149).
Product Support | | sgtheosia0 -
When did medium subscription change its limit on the number of campaigns from 10 to 5?
When did medium subscription change its limit on the number of campaigns from 10 to 5?
Product Support | | DinaDiligent0