Twitter Data Not Appearing in Tool or Reports
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I have added our Twitter account and our Facebook account to our campaign. The Facebook data appears in our reports. However, the Twitter data does not. I have check to confirm that our account is connected, and it appears that it is. It has been connected for about a week, and we're still not seeing any data. What could be causing this, and how can we fix it?
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Hi!
Can you try disconnecting and then reconnecting the Twitter account in your campaign settings? Once you do this, give the app a couple hours to refresh and see if new data populates. If you're still having problems after that, please send a ticket into help[at]moz.com as we'll probably need to get a developer to take a look at this for you. Thanks in advance for your patience as we work through the bugs in this initial beta release of Analytics!
Best,
Sam
Moz Helpster
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