Reviews aggregator
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We signed up with a reviews aggregator to try to leverage Adwords a little better. We have a 2 months trial after which we have to pay the monthly fee.
Their technical department told us that we have to wait for up to 12 weeks for those reviews to be displayed along Google Adwords ads and of course, if we meet the other criteria, which we are.I want to know where I can find that information about the waiting time and why there is such a long time?
Thanks guys!
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Hi there,
You're describing quite a common frustration with Google Seller Ratings not appearing. The official line from Google can be found here: https://support.google.com/merchants/answer/190657?hl=en. The excerpt that is relevant to you is as follows:
My seller ratings aren't appearing
Reviews are not added to Google Shopping results in real-time, so you may notice a delay between receiving a new review and its addition to your rating in the Google Shopping results. The same is true when a review is removed from a seller rating website. If you notice your reviews have stopped appearing, please make sure that the store name and registered domain match in your Google Merchant Center account and third party seller rating websites. Learn more about how to update the store name and website URL in the Google Merchant Center account settings.
For Google Shopping star ratings to appear, typically your business needs at least 30 unique seller reviews, each from the past 12 months. However, we may show ratings for merchants with fewer than 30 reviews if we have sufficient data from other sources to determine an accurate rating.
George
@methodicalweb
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