Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Refund

Product Support

963

nuclearfusion last edited by

I am trying to get a refund and cancel my subscription.
1 Reply Last reply
Reply Quote 0
GPainter last edited by

Hi Geoffrey,

Sorry to hear it didn't work out with Moz, you can cancel via the billing and subscriptions tab https://moz.com/subscriptions

As for a refund might find it better to drop help@moz.com an email and I'm sure they will sort that all out quicker than you can say "Help me Roger!" or you can try here - https://moz.com/help/contact

Hope we see you again!
1 Reply Last reply
Reply Quote 1

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Solved Expired Trial, refund requested

Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.
Product Support | | GBY91

0
Is it possible to get a refund, I dont want to use MOZ

Well I entered my cc info to try MOZ out. Havent used it so I forgot to cancel my subscription. They have since billed me for a month. I wanted to know if it is possible to get my money back?
Product Support | | Bryton

1
Refund

Hi, I have used free trial and I forgot to cancel it, and was charged $179. I need help cancelling the account and getting a refund. For now i'm unable to use this great tool..
Product Support | | HoxtonCapital

0
I need a refund on my account

I had a free trial and I thought I had cancelled it, and was charged $179. I need help cancelling the account and getting a refund. i already sent email to help@moz.com but no one answer me...
Product Support | | i9hdads

1
My trial just expired and i had forgotten to cancel, I want to refund it please

I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi

0
Cancelling and asking for a refund

Hi. I signed up for your free trial and forgot to cancel. However, as you can see, I haven't used your service in any way within the trial. I love SEOMoz and would love using it once my site's set up but not today. I want to cancel my subscription and ask for a refund ($149).
Product Support | | sgtheosia

0
Refund

Hello, We would like to cancel our account and get a refund for the remaining months. What are the steps we need to take? Best Regards D
Product Support | | dasmedia

0
Ref: Refund

My trial just expired and I had forgotten to cancel. I just got 99$ debited from my account and i don't want to continue this moz tool , so please refund my money. I am just a student I can't afford this software, please refund my money. And please make it fast. My Account email ID: bagailucky@gmail.com Thanks in advance
Product Support | | SamBagai

0