Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Refund

Product Support

963

nuclearfusion last edited by

I am trying to get a refund and cancel my subscription.
1 Reply Last reply
Reply Quote 0
GPainter last edited by

Hi Geoffrey,

Sorry to hear it didn't work out with Moz, you can cancel via the billing and subscriptions tab https://moz.com/subscriptions

As for a refund might find it better to drop help@moz.com an email and I'm sure they will sort that all out quicker than you can say "Help me Roger!" or you can try here - https://moz.com/help/contact

Hope we see you again!
1 Reply Last reply
Reply Quote 1

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Solved Refund

Hi I forgot to cancellation my subscription before the trail expired. We are currently at a very nascent stage and do not require the product and can't afford it as well. During such trying times ( COVID, when the business is not doing well at all) we would really appreciate if you can refund the money and help us. Kindly consider. We missed the date by one day. We will be really grateful. Regards, Prachi Joshi
Product Support | | Prachijo

5
Refund From MOZ for Cancelled Account-How To Get Refund, Phone Number for MOZ Corporate Office?

I have written MOZ several times requesting account cancellation procedures but they don't seem interested in responding. I pre-paid my account in October 2019, paying for one year until October 2020. I would like to cancel my account and get a refund of the pro-rated unused amount. After not getting a response, I searched for a corporate phone number for MOZ. No phone number can be found. I am somewhat concerned as legitimate companies have phone numbers. Can someone advise me as to how to get my refund? Also, I subscribe to MOZ local. I need to know of canceling MOZ pro will inadvertently cancel MOZ local. Thanks,
Alan
Product Support | | Kingalan1

0
How to refund moz pro subscription?

I want to refund the subscription purchase process and return the money back
Product Support | | ResearchTrainingAcademy

0
I need a refund on my account

I had a free trial and I thought I had cancelled it, and was charged yesterday $150. I need help cancelling the account and getting a refund.
Product Support | | cassy_rich

0
How to refund my money

I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher

0
Forgot to cancel and never used this service how can I be refunded??

I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com

0
I want a refund. Could someone help- my trial membership just expired today.

Hi, My card was just charged today because my trial membership expired. I really haven't been using any of the trial features and unfortunately I completely forgot to cancel the membership! Could anyone help me with this? I was looking for a phone number or contact information but I couldn't find anything. Thanks! UPDATE: Just found the contact forum!!!
Product Support | | ikahbod

0
Refund

Hello, We would like to cancel our account and get a refund for the remaining months. What are the steps we need to take? Best Regards D
Product Support | | dasmedia

0